This property agency is useless. I moved into my unit, but it was cleaned, painted out, things that were broken fixed, nothing. Was so dirty. Eventually they got people to wash the walls and the cupboards, that is all. I still now after 3 months for them to come and fixed the broken stuff, but nothing has happened, writing mails, tell stories, but nothing is being done. When I want to move out, then all that repairs will be put on my account. I think that is what their plan is. When I call the office, they are never there, always leaving a message, but no one returns the call. Really fed up with them. And the whole complex center is invaded with cockroaches, and every month there is a promise of fumigation but nothing is happening. I AM FED UP, SOMETHING NEED TO BE DONE TO THIS ESTATE AGENCY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I need to pay my money, but they also have to do there part!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

we recently received a monthly statement with very high water charges which are somehow dubious and a result of guess work. we are a family of three and we spend most of our day at work and school. how can we have a bill of over R800.00 within a space of a month.I have sent emails to the credit control manager Chantal for her to explain how they came to that figure but up to no avail. i have called several times but she is always said to be in a meeting every time.

I was renting a flat with Zelri Propeties for almost 2 years. I looked after that flat is if it was my own, no damages happened watsoever. On the 31 of October 2011 i moved out, cleaned the flat and left it in such a very good condition.I paid all up the electricity bill and handed over the keys and the receipts of payment. I am waiting for my deposit refund even now, I have tried eveything to get it back but it seems as if they are not willing to refund me my money. Its almost 4 months since I have been waiting and I really need this money because to be honest nothing needs repairing in that flat.

It took them 5 months to pay me back my deposit, which half of it was short. And i was told they paid the cleaner, who cleaned the flat after i moved out 2 months after.

omg!!

these guys like giving you a run for your money! i am so tired of dealing with them! they keep tossing me around, one moment i am speaking to margaret who doesnt even seem to know what she is talking about then i am speaking to nellie and her response is always, GIVE ME YOUR NUMBER I WILL CALL YOU BACK!!!, next thing i try Chantal and she doesnt even pick up her phone! try not paying your rent on time and see what they do! it makes me so sick. i will advise everyone to never rent units from them. all is good when you move in but moving out is such a nightmare.