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Diamond Resorts International
United States,
Arizona
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Consumer complaints and reviews about Diamond Resorts International
rascal22
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Jul 15, 2014
SAMPLER PACKAGE
I agree with everything that the person said on February 23rd. It is exactly what happened to me. They are the most unethical bunch of people. I hadn't eaten and they wore me down and I really didn't realize everything that was said I was exhausted. My fault in a way, but who uses these tactics in the first place??? I am disgusted when I think about what happened and how it happened. I would have much rather given that money to a charity than that bunch especially if I will probably never see my money out of it again.
savewsandy
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Feb 25, 2013
SAMPLER PACKAGE
MINE IS SIMILAR TO THE ABOVE. I HAD A 1 WK II BONUS WEEK AT A DIAMOND RESORT IN SEDONA, AZ. I AM A 72 YR OLD WIDOW THAT WAS TALKED INTO "THE SAMPLER" 15,000 POINTS AT THE SALES PRESENTATION ON 2/15/13 BUT IT COST $2,699. THEY RUSHED ME THROUGH AND DID NOT GIVE ME THE OPPORTUNITY TO READ THE CONTRACT. WHEN I GOT BACK TO MY ROOM I READ THE CONTRACT AND IT SAID I COULD NOT CANCEL THIS CONTRACT BECAUSE IT WAS NOT REAL ESTATE. THE NEXT MORNING I WENT BACK TO SALES OFFICE, TOLD THEM I WANTED TO CANCEL AND THEY SAID I COULD NOT. I HAD THEM GIVE ME A BLANK PAPER TO WRITE A NOTICE TO CANCEL THAT THEY SAID WOULD BE FORWARDED TO THE CORPORATE OFFICE IN LAS VEGAS, NV. WHEN I GOT BACK HOME I FOUND ALL OF THE NEGATIVE COMMENTS ABOUT DIAMOND. I SENT AN EMAIL TO A MR. DUFFY, HE DID NOT CONTACT ME BUT A MR. KLINGERMAN CALLED, HAD ME FORWARD MR. DUFFY'S EMAIL. I DO NOT KNOW WHY THE STATE OF NV CAN ALLOW THIS CORRUPT PRACTICE TO GO ON AND ON. THE PUBLIC NEEDS TO BE PROTECTED, ESPECIALLY A WIDOW ON A FIXED INCOME. HOPE OTHER CONSUMERS READ THE INTERNET PRIOR TO GOING TO A TIME SHARE PRESENTATION. I AGREE, THERE SHOULD BE A CLASS ACTION LAWSUIT AGAINST DIAMOND!! S MC KENZIE
ernie&jan
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Dec 13, 2012
deceit by sales all the way up!
no problem ge
tting time you wanted,since you have gold package no problem. when we paid in advance and called ahead 6 months we were told we had to wait until the first of the year and could not be guarenteed a room! this is a scam beyond belief. every turn we take is a wall. even Donate For a Cause said anything linked to ILX they cannot touch. we were told so many lies I wouldn't have patience to start.
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