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Force Factor

United States

Consumer complaints and reviews about Force Factor

isabeladr Send email
 
Jan 29, 2015

cancellation

Give me a number for UK or I will collect all those people who make complain here and I will sue you!! I can't call at that extrapay number!
isabeladr Send email
 
Jan 29, 2015

cancellation

How can i cancel my subscription? I don't want to pay for these miseries!
jeffr001 Send email
 
Jan 29, 2015

Unauthorized billing

Force factor illegally billed me

Contact Phone: +1.17203101849
Registrant Name: Josh Boon
Force Factor, LLC Registrant Street: 24 School St , Ste 301
Boston MA 02108 USA
Registrant Phone: +1.6172295670
Registrant Email: [email protected]
wrench1 Send email
 
Dec 29, 2014

Force Factor Fraud

Negative option billing on the premise that you supply a credit card for shipping costs of a one-time only sample? Disgusting. Besides the capsules, we will soon see these turkeys in the toilet.
wrench1 Send email
 
Dec 29, 2014

Force Factor Fraud

Negative option billing on premise of requiring a credit card to pay only for shipping samples? Disgusting. We will soon see this company in the toilet.
jstfrfun Send email
 
Jul 20, 2014

Force Factor Scam

I saw an ad for the product Force Factor (free trial) and thought I would give it a try. What I did not realize when purchasing their product is the automatic sign up plan they have when trying the product. It was there in fine print but not noticeably visible. My real grief was when I accidentally went off the page by reversing my internet page before sending everything and proceeded to send it again. Same address, same information. Well now I am being charged 86.00 dollars twice on my credit card for a product I only wanted to try. ( for free) 172.00 per month for a supplement I only wanted to try a sample of. On top of that they offer no cancellation method without calling their phone number. I can buy it without talking to them. They can bill me without talking to them, but I must call someone to stop it. This is stealing and fraud. It is sad business is allowed to operate in this fashion. Plan on canceling if I can ever get a real person. Will never use their product again. If you sell something worthy, People will return to buy it again.

Feeling scammed
taizer214 Send email
 
Jul 6, 2014

Credit Card Scam

Auto shipping scam where they bill you month after month without your consent. This is dirty marketing at it's finest.
Anonymous119 Send email
 
Jun 14, 2014

Cancellation Force Factor

I called the Force Factor and cancelled my subscription , I received Confirmation on the 10/05/2014, they took the money out for the last shipment on the 13/05/2014, according to my bank statement.
Their product arrived at the Post office and I informed the Post office to return to sender as the order was cancelled, the IDIOT I spoke to at FORCE FACTOR never mentioned an RMA code was needed for a refund.
So Here I am waiting for a refund and read this morning (15/06/2014) on their pathetic contact us page that an RMA code is needed before returning items.

I had no need to got to their site so did not know about any RMA code prior to returning the item, They Failed to advise me of such a code when I called them to cancel my subscription.

Account number: *******
This email is to confirm that we have cancelled your Test X180 Ignite VIP Membership program. If you did not authorize this cancellation, please call us immediately at 1-855-82-TESTX .

If you cancelled after a recent product shipment, you may receive additional supply. We cannot stop orders once they ship.

We’re sorry to see you go, and we hope you continue to push yourself to transform your body. If you decide that you’d like to start using Test X180 Ignite again, call us at 1-855-82-TESTX to reactivate your program.

Sincerely,
Team Force Factor

NOR is there any mention in this Cancelation confirmation of an RMA code for the return of item.

Any suggestions how I get my money back - Anyone ???
MB88 Send email
 
Jan 16, 2014

Cancellation

I wish to cancel my subscription, I reside in Australia and have called 1800084649 but could not speak to anyone to cancel my order. I have also emailed [email protected]. Please let me know what details are required to cancel my order.
User908464 Send email
 
Mar 27, 2012

FREE TRIAL SCAM

Hello Mondo,

Please contact our customer service department at 1-877-492-7243 or email us at [email protected] and well be able to sort out any issues immediately.

Sincerely,
Force Factor Customer Support
Mondo1800 Send email
 
Mar 25, 2012

FREE TRIAL SCAM

I too didn't see the "super small fine print" till i went looking for it, into the site and found it at the bottom of the many pages you have to go through to get the "free" sample.
Nowhere near "free" (that is mentioned over and over) is there a "this is a subscription".
I'm going to file this with the FTC often until i get my refund.

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