I had one fan installed 3 yrs ago, beep doesn't bother me but now the light is off totally and the remote is not working at all to change speed. It worked a week ago and now nothing, its on one speed... This one is in my bedroom.. 12-4-19

#2 fan is in the living room, we had a power outage and its been dead for the last 4 or 5 months, we had to go out and move the breaker switch to get the light off but now it doesn't work at all... This is about 2 yrs old, I thought LED's were a lifetime thing and now I have nothing.. Mr. Sparky electric installed the living room one....and I paid dearly to use them, way too high.... 9-19

Both these fans are defective, I have a fan in my garage that is 40+ yrs old and it still works and these 2 were a waste of my money and time. No more LED"s for me, just a plain fan....But I see nothing I like right now, maybe Harbor Breeze can come up with an option for me?????

I am so sorry I bought 4 of these! The fans emit a (totally gratuitous) piercing beep every time the electricity goes on or off and then more (totally gratuitous) piercing beeps every time you adjust the ceiling fan speed. These beeps are painful for dogs, and, if your electricity flickers on and off at any point in the middle of the night, you won’t be having any fun either.

I just had a Sail Stream ceiling fan installed in my bedroom. While it is very quiet and delightful, the LED emits light even when the light is off. It's like a full moon in my bedroom. How do I turn it off completely?

We purchased two Harbor Breeze Crosswinds II ceiling fans with remote when building our house a couple years ago. Within 9 months, one of the fans quit working. About six months ago, the other quit working. We went to Home Depot yesterday and bought two new replacement fans of a different brand after reading many negative reviews of the Harbor Breeze collection. While replacing the two Harbor Breeze fans today and investigating the problem of Botha fans, we found the receivers for the remotes of both fans are burnt up; I.e. the fuses inside the receiver melted together causing the fans not to work. Since we’re replacing them with another brand, our contractor is going to put them in his garage, wire directly this bypassing the receiver, and those fans should again work. The receivers in the Harbor Breeze fans are junk though. Do not buy them!

Install another harbor breeze fan. I had a similar one in my previous home and got great service with zero problems. The one i have now randomly turn the fan and light on. Some messages talk about programming the remote but it only has a learn button on it and one switch with a zero and a one and nothing else. I cannot find any information here to solve the problem. Please provide suggestons to solve this problem. Thank you.

Our fan constantly has a knocking noise. Tried to figureout what it is with no luck.

I bought your merrimack ceiling fan 18 months ago and not it quit working. I have checked the batteries in the remote and the power source, both are fine. Also how do you remove the globe to change the light bulbs?

Noted circuit breaker off going to my daughters room. Restored circuit breaker and noted one of the fan light base blew off the fan. Correct wattage in all bulbs. Apparently wires shorted. Harbour Breeze fan over 5 years old.

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This fan is terrible. Installed it in our B/R and turned it on. Very noisy.! I honestly cannot sleep with it on. It is going in our dumpster. I won’t buy Harbor Breeze products again. I should have stayed with Hunter Douglas.

Bought 4 of the harbor breeze M52-5B/3L fans out of which 3 of them dont work. One of them the lights does not turn on, the second fan the fan itself is rotating slow and the 3rd one both fan and light do not work. Called in and informed harbor breeze support and they can;t even trace the model M52-5B/3L in their system. How is that possible to be unable to find a model of their own? They are asking me for Lowes part number. Lowes is not selling that fan anymore from what I see on their website. I dont have the receipts or the outside boxes for these fans. Did not expect them to only last for 6 months to a year.

What are my options? Paid $110 for each fan.

Bought a Harbor Breeze fan w/ light at Lowes. The Nickel fan looks great and the fan works great. However, the light has a lot to be desired. It couldn't be more dull. It initially is bright but within about 3 seconds dims to the point your not sure if the light is actually on when it's dusk outside. I had this installed over my center island. Does me no good when I can't actually see what I am doing. Have tried to trouble shoot this to no avail. New switch installed, the remote is fine. Seems to be a possible relay problem inside the fan. Doesn't seem to be a fix for this. Installed additional bulbs in this fan and still, the light is sooooo dim. Bright for a few seconds and then dim as night. Have been buying Harbor Breeze fans for over 30 years. This one is a dud.

I recently purchased a 52 inch harbor breeze Merrimack ceiling fan. First, assembly was rather easy but when installing the glass globe on the light kit, it requires sliding the glass globe over a threaded rod. Yes, a hole is drilled through the glass globe. Well, when installing the glass, it gently rubbed the threads on the rod and the bottom of the glass globe shattered. I was not rough in the installation and I believe simply the vibration or a weak spot in the glass caused it to fail. After hours of contacting Lowes and searching Amazon, google and Ebay, I contacted Harbor breeze service directly. I was told the part is on back order and I would have to wait 6 weeks before placing my order. I was told i cannot order it reserving a replacement, i have to call back in 6 weeks. This is crazy, First that they have no inventory at the service center and second that i cant order a back ordered replacement. Replacement cost was around 50$ including shipping for a sub 200$ celing fan.. to me that seemed a bit excessive too $$.

Last complaint, the fan comes with a remote which operates the fan and light kit except for the blade rotation direction. The reason the fan was purchased was for a 21 ft cathedral ceiling. A switch located on the fan base needs to be moved to reverse the fan direction for summer and winter. You would think with a remote that operates 3 fan speeds and that has light dimming capabilities would have a fan direction option. This is a very poor design and Im not happy with the lack of engineering thought invested in the design. My 15 yr old Hampton Bay ceiling fan from home depot had the capability on the remote.. Again, not happy.

I️ purchased this harbor breeze ceiling fan kit from Lowe’s. The fan was installed two days later nothing, called the company they mailed a new motor. Now the fan can be controlled by the remote but the light will not go out. I’m very 😒 annoyed.. at this point I️ wish I️ had a strong instead of this remote that isn’t working!

The motor of my fan burnt out. I could smell the smoke and it doesn't work at all.
Wakefield Harbor Breeze #0331111

My Harbor Breeze ceiling fan's light will not turn off. The remote still turns the fan on/off but it's not working with the light and I've done the troubleshooting, however with negative results. Fan light will not turn off,

We purchased a harbor breeze fan from Lowe's but the remote won't work to turn off the Light! We have tried everything and it's quite annoying when I need the fan on but not the light!

Harbor Breeze ceiling fans were installed prior to me purchasing home 1 year ago. I decided to change the light bulbs from the standard incandescent to LED, using 40 watts daylight LED. The standard bulbs were also 40 watt. When I changed all four bulbs, the LED bulbs were barely lit, thus providing minimal light. Yet when I took one LED bulb out and put an incandescent back in, suddenly the remaining three LED bulbs were as bright as they could be. It did not matter which socket was being used, as long as one of them had the incandescent bulb in place (or more), any remaining LED bulbs lit up perfectly. What kind of nonsense is this?

fan chain broke off inside the unit. I bought a 3 speed fan switch part to replace it. The new part can hold up to 4 wires. Inside the base unit there is only 2 wires. I connected the two wires to the new part and fan still will not work!! Any suggestions????

my harbor breeze fan worked well for a couple of years. now it will only run at slow speed regardless of remote input. lights work fine and when i change the dip switches to the 2nd fan setting, the 2nd fan runs at all 3 speeds. i returned the dip switches to the original settings and the fan still only runs at the slow speed. how do i fix this?

My Harbor Breeze model M52-5B/3LIA1E light won't turn off. It only has a remote and the remote turned the light on and works just fine for the fan but not the light. I have cathedral ceilings and it is difficult to get up into the electrical work box to check the receiver.

The fan pull chain on my Harbor Breeze ceiling fan is useless. It feeds through a hole in the glass that covers lights. When we pull it to try to stop the fan, the chain comes off. We've replaced the pull connector which was loose and it keeps happening. It's a very poor design for the fan pull chain go through the hole in the glass because the angle is too sharp. If I replace the fan switch, will it solve the problem?

Harbor breeze Cheshire II with light kit, one of the three bulbs keeps burning out. Same bulb each time. Socket problem?

My Hampton Breeze fan lights quit working after six months, I am very dissapointed

We bought 3 Harbor Breeze fans for my vaction home,the lights on the fans quit working soon after we installed them, I took the lights bulbs down thinking that they where bad but they light up, I am very dissapointed with thisparticular brand

I had a Harbor Breeze (Lowe's brand) ceiling fan installed in my home for approximately seven months when the light stopped operating by remote. The fan still responded to the remote but the lights stayed on, completely nonresponsive. I called Lowes.com at 1-877-GO-LOWES. It took about 8 minutes to speak with someone and 7 minutes to resolve my issue. They tied my directly to a sales associate at the store closest to me and stayed on the line until the issue had been resolved. EXCELLENT customer service on the phone and in-store. Lowe's fans carry a lifetime warranty. No receipt. No problems. I was given replacement parts directly from the box of a new fan. The parts needed? A new receiver and remote.
My complaint is that they are aware of the problems their receivers are prone to and rather than improve the product they put it out there, hope for the best, and offer to stand behind it. That's a DISERVICE to say the least. Great, that you back your product. Lousy, that you sell a product prone to fail or malfunction in short order. Parts are free for life but where is the money for my labor and mileage?!
I have installed many fans of various brands in different environments and applications. Some of my installs are over 25 years old. I gone back for upgrades, to service broken chains, worn pull switches, rusty and dust motors, all sorts of things. Rarely, product malfunctions. Even rarer still, product failure. Any ceiling fan that fails or malfunctions in the first year is either junk in its entirety or has junk components, as is the case with this fan. It was a minor repair. Less than 15 minutes. I've just spent longer fussing about it. The time on the phone, driving to and from the store, and twisting out hot bulbs at night, all on a practically new fan are what ticked me off.
I feel for the person who has to pay to get it installed, then pay even more to troubleshoot and service it. They get screwed worse than I did. That epitomizes customer "disservice". I wont purchase another Harbor Breeze fan and I certainly will not recommend one. If anyone has one that's acting up, weigh your options. If you've gotten more than a few year out of it, pitch it. I only serviced the junk I bought because, for the money, it owes me more than 7 months service. By the way, there were no power surges or interruptions that may have caused this. It was just inferior parts.
GO GET YOUR FREE PARTS OR EXERCISE BETTER OPTIONS. I recommend the latter.