RickyZ Send email
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Oct 14, 2016
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Ceiling fan light will not turn off
My Harbor Breeze ceiling fan's light will not turn off. The remote still turns the fan on/off but it's not working with the light and I've done the troubleshooting, however with negative results. Fan light will not turn off,
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jday7757 Send email
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Oct 2, 2016
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Harbor Breeze Portes Light Won't Turn OFF
I have 3 Harbor Breeze Portes ceiling fans installed in my house. While one of them was on, I heard a pop and the light bulb blew. I replaced the light bulb and the light came on, but now the light won't turn OFF. The Portes ceiling fans do not have pull chains and operate only via remote. I have done the standard troubleshooting including reprogramming the remote, programming and trying a different remote from one of my other Portes fans (since I knew that remote was good), etc. The results were always the same--the light stays on and doesn't respond to the remote. The remote still controls the fan as it should. I know I can turn the light out by shutting off the power to the entire ceiling fan, but it is more trouble than it's worth turning the power on and off every time I want to turn on or off the fan. So, basically I know that the bulb is good and that the remote is good.
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Steven murray Send email
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Jun 28, 2016
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Replacement remote not working
I bought a $300 harbor breeze fan and not long after I had it my wife got water on the remote. Well needless to say it never worked again even after drying out! So I went and bought a replacement at lowes for another $35. And came home it doesn't have the dip switches and the receiver in the fan doesn't either so anyways I tried resetting it just like the paper said. Turn off power then back on and hold learn button down and nothing! I'm not sure if it's where we had the light and fan off by remote and when it messed up it can't send a signal to the new remote or what? Guess I'm out $300! This sucks!
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boxerfan_42 Send email
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Apr 26, 2016
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Light doesn't work
Just bought the beach Haven model on Friday and put it up only to find out the lighting system does not work. The fan runs so the electrical must be hooked up correctly. Believe we may have a bad remote system or atleast are hoping that because we really don't want to have to take the unit down and return it. Please advice as I would appreciate another remote sent to me.
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Carol Willingham Send email
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Feb 18, 2016
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Remote Control
I've had my ceiling fan since August, 2015. Within the last month, the fan turns ON by itself. The remote has not been touched.
I've changed the batteries in the remote but it still turns itself ON at very strange times of the day, mostly at night or
very early in the morning. This is very strange. Does anyone have an idea of what is going on? And why within the last
month or so and not from the very beginning after installation.
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Vica1ME Send email
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Feb 13, 2016
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The pull chain for fan speed will not work
When I run the chain through the glass and then through the metal that holds the globe on, you cannot pull the chain to change fan speed. Please email [email protected] with reply.
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Hannahno1 Send email
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Sep 15, 2015
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Harbor Breeze Portes ceiling fan
fan installed mid August,worked for two weeks then stopped rotating light works ok but blades do not go round BUT if I turn the fan on then climb up and push the blades manually the start to go round I am 74 years old needless to say that's not a good idea for me.Called Lowes they want $198 to come and replace the fan NOT!!!!!called Harbor Breeze customer service told the receiver must be faulty they will send a new one in six to eight weeks??????who is going to take out the faulty receiver and put in the new one???NOT ME.What should happen is Harbor Breeze should arrange for a technician to come to my house and repair it .I s their warranty worth anything? T
he reason for the delay in installing the fan bought May installed August is that my son has terminal cancer and I went to Texas to be with him during that time.
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RaineSG Send email
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Sep 6, 2015
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Ceiling fans
We bought 2 matching fans for our great room 1 1/2 years ago. We were told they could be programmed separately. That didn't work! Light and fan settings for sitting area and eating area will always be the same. If you try to "teach" one fan, they both learn.
That's not such a big problem now, because only the fan in the sitting area responds to the remote at all. We only have a dimmed light, and no fan over the table that can be turned on and off by the light switch. These were professionally installed. I think I'll call the electrician back and have him install another brand!
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soclant Send email
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Jul 9, 2015
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fan quit working
Purchases a Harbor Breeze Platinum 52-in w/remote. fan quit working in 5 months. As of right now been on hold for an hour w/ Lowes. Talk about service. This takes the cake. No more Harbor Breeze for me!
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harborbreezeripoff Send email
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May 21, 2015
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Harbor Breeze Portes ceiling fan
I purchased four of these fans. Three stopped working within weeks. The fourth I never installed.
After a few weeks, the fans will no longer start by themselves. They need to be push-started.
The fans make a clunking noise when they turn, getting progressively worse. Mine were professionally installed by a licensed contractor.
The light modules (non-user-replaceable LEDS designed to last for years) stop working after mere weeks (two out of three of mine stopped working before I took the fans back down.)
Harbor Breeze does not honor their warranty. Their only response was to talk to Lowe's, which I intend to do.
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robkat50 Send email
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Nov 7, 2014
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Fan Stopped Working/Light OK
I purchased a Harbor Breeze Portes Ceiling Fan which stopped working 3 months after purchase. Lowes agreed to replace it with an identical fan. That was in October. Now I am having the same issue with this new one, The remote works for the light but does not turn on the fan. I am getting the beeping sound that tells what speed it should be going at, but no movement. Do I have to get an electrician in again to de-install it and install a new one? (not a Harbor Breeze-Never again!) I am not able to install or fix it on my own. I feel like Harbor Breeze should pay for the new installation. Very angry!
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mslivey Send email
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Oct 5, 2014
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light on ceiling fan turns off
My ceiling fan was installed 5 months ago. Recently my light just started turning off after being on for less than 20 mins. I'm using the same bulbs that came with the fan and even tried taking 1 out to see if that would resolve the problem. This is very annoying especially when this is suppose to be a great brand.
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nmhundley Send email
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Aug 10, 2014
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fan speed
3-speed pull chain ceiling fan (with pull chain, center globe, light kit) has been working properly for several years; the fan speed control pull chain has stopped working; only runs on one speed, somewhere between slow and medium. Please advise.
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Zet Tsui Send email
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May 5, 2014
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remote not working
same problem.
two buttons, slow speed and off buttons, not working.
I could buy a replacement at about half the fan's purchase price.
However, after reading this forum, I am afraid it will quit again soon/
I am leaning towards buying a universal remote,
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sslink Send email
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Jan 12, 2014
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Harbor Breeze Ceiling Fan New type Remote
I just bought 3 Harbor Breeze Portes ceiling fan with light and remote from Lowes. The fans have a remote control that only has 2 combinations. There is one dip switch that you put to either 0 or 1. No access to the receiver in the fan itself. You turn the power off, then back on, and press the Learn button. So when I installed the 3rd fan, I had to duplicate the code. Now when I turn the light on that 3rd fan, the 1st fan light also goes on. WHY in the world would Lowes change the technology from the old remotes with 4 dip switches (giving the user 16 different combinations). Why would they want to limit each household to only buying 2 of these fans ? Whoever came up with this idea should be fired. Does anyone know how I can get the 3rd fan to work without affecting one of the other ones ? Thanks
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Mouse123080 Send email
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Mar 20, 2012
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Remote control stopped working!
I just bought an Harbor Breeze today and it was one of the higher end ones after my boyfriend worked all day we put it up and guess what the remote won't even work the fan will come on when you turn on at the switch on the wall and its brand new. My boyfriend failed to tell me that the fan we had( which the fan wouldn't work but the light would ) was a Harbor Breeze or I wouldn't have bought another one. I am taking this piece of $H!T back to LOWES Im going to get something else or go to Home Depot
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