We cancelled their service back in November (because they are not in-network for our insurance) and asked them repeatedly to pick up the testing meter. Instead they kept calling us asking why we haven't been calling in our results, and each time we remind them that we cancelled their service and to please take back the testing machine. Now, 5 months later and they send us a bill of over $637 saying they havn't received a payment with in the past 30 days. Hello! We cancelled you over 5 months ago! What a moronic company that has inept customer service!!!!

I was told by the nurse rep and office manager of a DME company this product was covered by Medicare. They lied. So did MDINR. This company only filed my Medicare twice. They only billed these two months because I stated I was returning the machine because they were not billing my MC. I was sent a monthly bill and paid the bill. They stated this was the part Medicare was not covering. When I received my Medicare EOB that is when I realized they were not filling on my Medicare. The two times they billed Medicare the EOB stated I owed nothing. Even though I had been paying the monthly bill prior to realizing they were not billing my Medicare. My Medicare was secondary. I returned the machine and numerous extra supplies. Monthly the sent a bottle of test strips. Each bottle had 10 test strips. You only use 4 per month. The sent hundreds of needles per month. Not counting the boxes of alcohol preps delivered monthly too. On 3 different occasions I was told I had a $0 balance related to their billing error. They stated they were sending a check for my over payment. I never got the check. Now mind you, they never billed Medicare for the remainder. Now it's past time to bill Medicare. They have now hired an attorney to collect their money. They have reported this bill to the credit bureau. The office manager has been told I owe nothing. However, they will not return the call to them. This is a fraudulent company. What they are doing is Medicare Fraud. I have reported them. No one will help me. Attorneys want money to represent me. This company also has the rudest customer service I have ever dealt with. Please do not use this company.