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Straight Talk

United States,
Arizona

Consumer complaints and reviews about Straight Talk

robertlowe Send email
 
Mar 2, 2014

very bad service

i'm put on hold and wasting my minutes and being charged for calling cs. my phone # is 607-349-9827 i want a phone call back now
Texas Send email
 
Feb 27, 2014

Straight Talk

Started Straight Talk cellular a month ago. Brought my unlocked Iphone with me. Can't get internet service to work from directions. Went back to Walmart. Was told they could not set it up for me because they don't have Wifi at the store. I called several Walmarts in our area & was told the same thing, no Wifi. Could not help. I called the number for Straight Talk, went overseas, & was given information that didn't work. Called back, hard to understand these people, different info., still didn't work. Back to the store. Told sorry, but no activation because no Wifi. Given several different applications to use, none of them worked. My month is up & still no internet. Pd $45 for only phone & text, no data. If Walmart is going to sale this service, they should offer FULL service. /This is a nightmare!
Called ATT store locally. Told to bring in phone & they would completely set it up to work on their service. I don't have to do anything & it's $45 a month with no contract. Going to ATT.
P.O.'d at straight talk Send email
 
Jul 31, 2012

The REAL numbers to call at Straight Talk

Don't waste time calling the numbers they give you. Here are numbers for corporate office. Here is customer service manager in miami. Name is
Pearline , direct number is 305-715-6526 or another manager is Delphine Bailey 305-7156581 ext. 11 or technical issues manager is Donovan at 305-715-6500 ext.3912
or even better, leave customer service behind and call 305-640-2000 and ask for FJ Pollack who is the CEO, or Richard Salzman is a member of the board of directors. Give them HELL!!

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