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TBDress

United States,
California

Consumer complaints and reviews about TBDress

User923569 Send email
 
Mar 26, 2012

Dress quality and design not same as photo

HORRIBLE COMPANY...BIG SCAM DO NOT BUY!!

DRESSES TOTALLY DO NOT FIT..THE CUSTOMER SERVICE GIVES YOU THE RUN AROUND AND THEY WILL NEVER REFUND YOU YOUR MONEY EVEN THOUGH THE DRESSES NEVER FIT RIGHT.KNOW MANY FRIENDS THAT TRIED THEM AND HAVE COMPAINTS!
User923480 Send email
 
Mar 25, 2012

Dress quality and design not same as photo

I ordered a bright blue dress and recived a white dress. It took them over a month to send the dress and now i cant do anything about it. My prom is less than a month away and have to keep the dress. I will never order online again!!
Cspence Send email
 
Mar 23, 2012

Dress quality and design not same as photo

I wish they had reviews before I got suckered into buying. The reviews I found were mixed and so I thought I would take a chance and buy my dress online. They were great proces and all looked absolutely stunning. Hah! I received my dress it was horrible!!! It was fraying on the ends, stitching was just awful. LOOKED NOTHING LIKE THE PICTURE! The other problems, you can't contact the compnay other than through email --they never get back to you. I hope anyone even thinks about ordering will look at the reviews First becauase if you buy it your pretty much going to be donating your money! DO NOT BUY FROM TBDRESS! If its too good to be true than it most likely is
BriannaH Send email
 
Mar 19, 2012

Dress quality and design not same as photo

Please contact PayPal!! The more complaints there are the more likely PayPal is to stop providing them service. I just had to go through it and it was terrible. Even if you do not have a PayPal account, you have a claim with the card number that you used to purchase the dress. You put in a complaint after trying to contact the company and after they respond with the, "It is beautiful and we don't see anything wrong with the item, Would you please consider keeping it?" email, and then you will have a claim. They offered me a refund of $9 and told me that I would have to pay to ship it back. After talking to Paypal they will take into consideration the price it costs to ship the item back if the price out costs the price of the item purchased price. I hate that company. Please do not buy from there!!! The color was wrong, the material, the design, and it looked like it was made by a child trying out a sewing machine for the first time. Not to mention it showed up after the date of my event and even worse, the website states 3-5 days for processing and 2-8 for shipping, but they fail to tell you they will ship it out much later and they will continue to tell you to "please be patient, it is coming" when you bring it to their attention. Oh boy... please please please do not purchase from this terrible company!!
Juliette Tidmarsh Send email
 
Mar 17, 2012

Dress quality and design not same as photo

I ordered my dress it's horrid don't buy from this web site
Dell94 Send email
 
Mar 16, 2012

Dress quality and design not same as photo

I just bought a dress and I canceled in the 24 hours of buying it. Will I get my full refund?
Amlehma Send email
 
Mar 16, 2012

Dress quality and design not same as photo

I ordered my dress on February 2. They keep telling me that it will take 22-28 days to process my dress. Well, it's been 37. I emailed them a few times and I receive the same reply each time. " It will take 22-28 days to process your dress and ship. Please contact us if you have any questions". My wedding is in 2 months, and I need a dress...!
Mery Poo Send email
 
Mar 14, 2012

Dress quality and design not same as photo

I placed an order on jan 28th and my dress still haven't been made. I have sent thousands of mails and called twice to china, and all they do is giving me lame excuses and false promises. Im about to think thy just stole my money. I would never ever use it again!
Mery Poo Send email
 
Mar 14, 2012

Dress quality and design not same as photo

I placed an order on jan 28th and my dress haven't been made. I have sent many mails (which take forever to answer) and called twice to china and all I get is lame excuses and false promises. I just think these people stole my money. It looks like a scam ! Very dissapointed, will never use them again
G-MONEY Send email
 
Mar 12, 2012

Dress quality and design not same as photo

I just don't get it. People work hard for there money, For not to get a response from TB- Dress. I just receive my dress its not like the picture on the web-site. My wedding is not that far away. This dress was not Ivory it was cream yellow this is a hole different dress. Just for you to ship it back it cost a lot. BEWARE LADIES!!! HEY IF I GET A RESPONCE I WILL POST IT.
TB DRESS Send email
 
Mar 12, 2012

Dress quality and design not same as photo

I wish i would of saw this coments before =( I just place an order two wks ago am hoping for the best but with this reviews i don't knw what's going to hapen...ughh.. can some one please tell me if you order from United States how long it took for them to mail the orders? i would really appriciated.
Kat 32 Send email
 
Mar 9, 2012

Dress quality and design not same as photo

I ordered my wedding dress over 6 weeks ago. It still hasn't arrived! My wedding is 2 weeks tomorrow. They are ignoring my emails. From what i've read I deeply regret getting my hopes up for that lovely dress I saw in the picture. I have bought a last minute dress from TK Maxx. Bloody TB dress
Abaigail Send email
 
Mar 9, 2012

Dress quality and design not same as photo

DO NOT order from this site. They are a complete waste of money. It took over a month for the dress to get shipped to me, it looks absolutely NOTHING like it does in the picture, the hems are all torn and it does not fit whatsoever. I ordered a size four and the dress doesn't even fit the waste of my size two friend. COMPLETE WASTE OF MONEY.
Nikkide Send email
 
Mar 6, 2012

Dress quality and design not same as photo

So after not receiving my order in a timely time frame at all, I have since requested they cancel my entire order to which they were very nice and tried to convince me otherwise. I insisted they cancel it and provide refund immediately. Not so nice the...they responded insulting me and said I was placing blame on them for my mistake. I have since asked them in writing to cancel the order and provide confirmation 6 additional times...they will not even respond to my emails! I have filed an investigation with PayPal and will most likely advise my credit card attached to PayPal as well. Any one here ever have a resolution with them??
NALLE Send email
 
Mar 6, 2012

Dress quality and design not same as photo

OMG that happen to me they are not going to play with me WE HAVE TO DO SOMETHING ABOUT IT I SEPND A LOT OF MONEY IN MY WEDDING DRESS AND I HAVENT RESEIVE IT
NALLE Send email
 
Mar 6, 2012

Dress quality and design not same as photo

we need to do something because if not're going us to continue this cheating it's not fair if we do not stop this they will continue to steal. I have no more money for another please demen venstido in number of phone where I can communicate with them please if they need something just call my cell 2293522517.
Nikkide Send email
 
Mar 2, 2012

Dress quality and design not same as photo

After reading posts here I am very concerned. I ordered a number of dresses almost a month ago which I have yet to receive. Then I receive a call from them at 2:30am this morning advising that part of my order is no longer in stock/available...really, 2:30 am???! That also tells me nothing has shipped yet. That, along with reading the ongoing issues, I have advised them to cancel my order and I've filed a dispute case with PayPaul...hope it works out. At this rate, I'd never even recieve the dresses in time for the wedding I purchased them for!

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