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ZBiddy

United States

Consumer complaints and reviews about ZBiddy

User912565 Send email
 
Mar 26, 2012

Get the hook out of my mouth

Boy was I reeled in. I just kept waiting for the going and never won a thing. They show some people bidding on over 10 items at a time if you look through their upcoming auctions. I watched a bid being completed and the person (or machine) that won was a 1st time bidder. If you look at an ipad for example: Say it goes for $80. That's 8000 1 cent bids @ .60 each. Do the math. That's a $4800 ipad. Not a bad profit huh? What a rip off. These kind of sites ought to be put out of business.
User802761 Send email
 
Mar 26, 2012

rip off

To place bids and win products on Zbiddy, you must first register and purchase a bid package. This process is standard across the penny auction industry and is not exclusive to Zbiddy. If you have questions about the registration process, or if you were unaware that you were being charged at the time of your purchase, please contact our Customer Service department at 1-888-406-6509. Our friendly agents are standing by to take your call and help resolve your issue. The Customer Service Desk hours are Monday through Saturday from 8am to 12am EST.
User802761 Send email
 
Mar 26, 2012

Bid money (credits) in account taken away

ZBiddy is proud to operate a Customer Service Desk that can be reached at 1-888-406-6509 Monday thru Saturday from 8am to 12am EST. One of our friendly agents is in place to assist you with any concerns that you have.
User922363 Send email
 
Mar 26, 2012

Bid money (credits) in account taken away

I had purchased credits, and was never able to win an auction. Whenever you get down to the last seconds the bidding just continues and continues with additional bidders. A few times I sat for hours, but you just continue to use your credits because the bidding continues. I stopped bidding for awhile and I had money left in my account. Since I had not used them recently, when I went to view my account, the credits were no longer there! I am assuming that zbiddy took them away and I did not know they were going to do this. If I had money in my account, I should be able to use them when I want to. I will never use this site again, will tell people not to sign on and anyone reading this should not use zbiddy.
User802761 Send email
 
Mar 26, 2012

hijacking through facebook links to nomorerack.com

As with other penny auction websites, to place bids and win products on Zbiddy, you must first register and purchase a bid package. The requirement to purchase bids is explicitly stated on the website and in the terms and conditions. If you were unaware that you were purchasing bids when entering your credit card information and selecting a package level, a ZBiddy Customer Service agent is in place to assist you with your concerns and can be reached at 1-888-406-6509 Monday thru Saturday from 8am to 12am EST.
User802761 Send email
 
Mar 26, 2012

Money charged to my account

To place bids and win products on Zbiddy, you must first register and purchase a bid package. This process is standard across the penny auction industry and is not exclusive to Zbiddy. If you have questions about the registration process, or if you were unaware that you were being charged at the time of your purchase, please contact our Customer Service department at 1-888-406-6509. Our friendly agents are standing by to take your call and help resolve your issue. The Customer Service Desk hours are Monday through Saturday from 8am to 12am EST.
User918040 Send email
 
Mar 26, 2012

Money charged to my account

I did not realize I charged $99.00 to my account for this auction site. I tried using it once and never could get a item, just kept trying so I quit. I would now like to cancel this and get the remaining money back because I am very dissatisfied with this and the way it works. I did this online and did not talk to anyone, but sure was confusing on the way it is set up to buy. I thought it meant 99 was in pennies, not dollars.
User802761 Send email
 
Mar 26, 2012

ZBiddy auction site a ripoff

ZBiddy is proud to operate a Customer Service Desk that can be reached at 1-888-406-6509 Monday thru Saturday from 8am to 12am EST. One of our friendly agents is in place to assist you with any concerns that you have.
User918037 Send email
 
Mar 26, 2012

ZBiddy auction site a ripoff

I at first thought this site was pretty cool. I bought 250 "bids" for $159.00. I bid occasionally on different items but never won. But I still continued to bid off and on because I liked the challenge. Then a few days ago I received an email from them informing me that my remaining "bids" (242 at a value of 60 cents each) were going to expire in 4 days!

I went back to their website to look for the "rule" that said that after an amount of time your bids can expire. I found nothing. I emailed them to complain - - No response! I used some bids today to see if some recent activity would extend the expiration date - - it didn't! As of 10 minutes ago my remaining bids (227) expired and I can no longer bid. This site is a major rip off. I would advise everyone to stay away from this site and save your money!
User802761 Send email
 
Mar 26, 2012

Fraudulent Charges

As with other penny auction websites, to place bids and win products on Zbiddy, you must first register and purchase a bid package. The requirement to purchase bids is explicitly stated on the website and in the terms and conditions. If you were unaware that you were purchasing bids when entering your credit card information and selecting a package level, a ZBiddy Customer Service agent is in place to assist you with your concerns and can be reached at 1-888-406-6509 Monday thru Saturday from 8am to 12am EST.
User802761 Send email
 
Mar 26, 2012

ZBIDDY should be put out of business

To place bids and win products on Zbiddy, you must first register and purchase a bid package. This process is standard across the penny auction industry and is not exclusive to Zbiddy. If you have questions about the registration process, or if you were unaware that you were being charged at the time of your purchase, please contact our Customer Service department at 1-888-406-6509. Our friendly agents are standing by to take your call and help resolve your issue. The Customer Service Desk hours are Monday through Saturday from 8am to 12am EST.
User917545 Send email
 
Mar 26, 2012

ZBIDDY should be put out of business

I received an e-mail detailing how much money people saved on purchases through their auction. How they received my e-mail address is in question. I stupidly provided my charge card number and was immediately charged. I tried to cancel the transacion by trying to use their chat without success. I tried to forward them an e-mail to customer support with no response. There were no up front instructions that for every bid 60 cents is charged against the $60.00 to begin the bidding process. After 100 bids, I maxed out without winning anything. Unlike E-bay, that you first bid at no cost and if you win pay for the item. Who in their right mind would pay to bid. It's not a cost savings but a scam. It was $60 dollars thrown away. ZBIDDY should be put out of business.
User802761 Send email
 
Mar 26, 2012

It's not a secure site

ZBiddy is proud to operate a Customer Service Desk that can be reached at 1-888-406-6509 Monday thru Saturday from 8am to 12am EST. One of our friendly agents is in place to assist you with any concerns that you have.
User916105 Send email
 
Mar 26, 2012

It's not a secure site

First of all, it's not a secure site. I believe that there are many people involved in driving the price up higher and higher ("plants"). It's not a fair website at all. I've sat at the computer for hours and hours, used up my 60 dollars that you have to pay up front and won nothing. Even when I bid between 1 second and going, someone always overrides me.
User802761 Send email
 
Mar 26, 2012

"FREE" registration costs you $60

ZBiddy is proud to operate a Customer Service Desk that can be reached at 1-888-406-6509 Monday thru Saturday from 8am to 12am EST. One of our friendly agents is in place to assist you with any concerns that you have.
User916053 Send email
 
Mar 26, 2012

"FREE" registration costs you $60

The $60 charge is buried in their "Terms and Conditions" and as such, your bank has no legal recourse to make a claim for you.

I was however able to call Zbiddy.com and talked (and fielded sales pitch after sales pitch) to an Indian guy who was actually human with me. He did try to keep selling me on why I should use the website and kept offering me free bids and bid-cards and even a "coupon" card (to use purchasing products at one of their affiliates' sites) in roughly the same amount of money that I had been duped out of when I completed their "FREE" registration form.

I ended up having to be kind, but very firm with him in that I did not care about any of the offers, he could give them as well, but only after he put through my refund of actual $60 US currency. He said he would. It is supposed to take 7-10 business days. Fingers are crossed.

Wells Fargo has been dealing with complaints and claims ALL WEEK this week because of this company.

STAY AWAY -- DO NOT SIGN UP!!! Now I gotta go wait for my replacement ATM/Visa card from Wells Fargo (5-10 business days) and hope to God that $60 is coming back. Thank you Zbiddy.com!
User802761 Send email
 
Mar 26, 2012

This website is a total rip off and should be shut down

ZBiddy is proud to operate a Customer Service Desk that can be reached at 1-888-406-6509 Monday thru Saturday from 8am to 12am EST. One of our friendly agents is in place to assist you with any concerns that you have.
User915542 Send email
 
Mar 26, 2012

This website is a total rip off and should be shut down

I agree with all the above complaints. I have spent hours trying to bid on things and have never gotten anything. Unbenounced to me my bids expired. I complined enough and got them back. Did no good though. Lost them all!! This website is a total RIPOFF and should be shut down! I love to hear from someone who actually won a bid!!
User802761 Send email
 
Mar 26, 2012

This site has questionable practices

ZBiddy is proud to operate a Customer Service Desk that can be reached at 1-888-406-6509 Monday thru Saturday from 8am to 12am EST. One of our friendly agents is in place to assist you with any concerns that you have.
User914975 Send email
 
Mar 26, 2012

This site has questionable practices

Beware! This site has questionable practices. Registration is $60 for the opportunity to bid. The auctions are almost never ending. The only way to win a bid is either buy more bidding opportunities or the competing bidder runs out of bids. Time is added after one second of bid expiration. Online help can not tell you if the site is regulated by a governing authority. Scam!
Bigsue Send email
 
Mar 24, 2012

rip off

you stole from me...i want my money back...I will not stop
Bigsue Send email
 
Mar 24, 2012

rip off

I GOT ROBBED 200 BUCKS...
Zbiddy Send email
 
Mar 24, 2012

rip off

Be very careful in looking at the zbiddy web-site . If you put in a credit card to explore a "package" and the options, they will zap your account quicker than greased lighting and then tell you they have a no refund policy.
KJ Lowry Send email
 
Mar 14, 2012

hijacking through facebook links to nomorerack.com

Samuel,
I believe you guys are just punching send on "robo-mails" ... do you even read the responses? AND what does "Please feel free to revert if any issues." MEAN, anyway?
To repeat my concern: Your links on Facebook have either been hijacked to "zBiddy.com" OR you are in on the scam with them!
Team@normorerack Send email
 
Mar 14, 2012

hijacking through facebook links to nomorerack.com

Dear KJ Lowry,

Samuel here from the Customer Relations team. Always here to help.

We do apologize for confusion; however nomorerack.com is strictly a daily deal site and does not involve any bidding. You can visit our website at: http://nomorerack.com

Email us at: [email protected] or [email protected]
Please feel free to revert if any issues.

Thank you. Always here to help.

Regards,
Samuel.

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