Lol @ celcom, they are not taking their customers seriously, all they want is money. The connection was good when I was first using it but then it started getting slow, I have sent the email and I got a replied. They wanted to know the location, signal and etc. I wouldn't bother to reply back because I know what are they going to send me back. Sorry, we are still improving coverage in your area. Typical celcom, make no sense. How come it was good when I was 1st using it? and then oh it has to do with area where I live. Celcom lower the internet speed so they can get more profit. You guys may ask how do I know. Lol I'm also tunetalk's user, you know how tunetalk is using celcom's line? How come Tunetalk is faster than Celcom when they are only borrowing their line. But good try Celcom, try harder next time. You think we are dumb, aren't you

Lol @ celcom, they are not taking their customers seriously, all they want is money. The connection was good when I was first using it but then it started getting slow, I have sent the email and I got a replied. They wanted to know the location, signal and etc. I wouldn't bother to reply back because I know what are they going to send me back. Sorry, we are still improving coverage in your area. Typical celcom, make no sense. How come it was good when I was 1st using it? and then oh it has to do with area where I live. Celcom lower the internet speed so they can get more profit. You guys may ask how do I know. Lol I'm also tunetalk's user, you know how tunetalk is using celcom's line? How come Tunetalk is faster than Celcom when they are only borrowing their line. But good try Celcom, try harder next time. You think we are dumb, aren't you,

data line cam najib jilake !! 2 bulan surf data mcm taik !! pui g mampus lah celcom ! calling customer service pun nak charge ke ? bodoh! RM 5 ringgit pakai call customer service, nak respon macam taik ! bila di tanya satu benda pun xda fix sampai hari ini. 5 taun dah pakai celcom, kali ni mmg betul2 sampah. internet connection perghh mcm kepala bapak CELCOM CEO !! sampah! marah betoi ku ni !! nak buka game launcher bole failed ! betui2 lahknat ! nasib dh tukar g hotlink! jgn percaya lagi kat celcom ni, sama mcm streamyx! sampah internet malaysia, nak sambung ubifi pun tunggu bertahun2. bapak sampah

Minta celcom menaiktaraf line internet celcom,terlalu slow..

Perghh, buat sakit jiwa bila internet hilang selama 4 jam. Mula-mula fikir phone aku yang problem, so turn off and on harapkan ada perubahan. Last-last mak aku jugak ada masalah yang sama. Tunggu macam lah nak mati dari pukul 1 petang hingga 5 petang. Yang paling menyedihkan aku baru beli internet time tu nak pakai, time-time tu jugak internet hilang. Terima kasih banyak-banyak lah Celcom ye.

Line celcom semalam bukan main lembab lagi. memang kuang ajar yhe kau celcom dgn sye. Tkprr!!! Sbelum ni tk ada masalh hok macm ni. Smlm line macam piece off crap sesangat. Sedangkn nk surfing goggle nok cari maklumat penting pn payoh keno makan masa 5min bhaii. Lahanatt betui bhaiii😠😠😠😠😠😠😠😠😠😠👰😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😤😤😤😤😠😠😠😠😤😤😠😠😂😤😠😠😤😤😠😤😠😠😤😠😤😠😤😤😤😠😠😤😤😠😠😠😤😤😠😠😤😤😠😠😤😠😠😤😤😠😠😤😠😠😤😤😠😠😤😠😠😤😤😠😤😤😤😠😤😤😠😤😤😠😤😤😠😠😤😤😤😤😠😤😤😠😠😤😤😤😤😤😤😠😤😠😤😠😠😤😤😤😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠........... XD XD XD XD XD XD XD XD XD XD XD XD XD
OMG OMG OMG OMG OMG OMG OMG OMG OMG OMG ..

Saya beli add internet untuk fb sebanyak 20GB tpi disebabkn internet yg tak pernah nak stabil...saya masih ada baki 10GB selepas seminggu guna...cakap NO KELENTONG TAPI INDAH KHABAR DARI RUPA LA..promotion gila-gila tpi old problem masih tak fix kn lgi..macam mana orang nak percaya NO KELENTONG...GOODBYE CELCOM AND WELCOM ANOTHER SERVICE...any advice guys for another plan

I really disappointed with Celcom because my case still not settle yet even already 10 years. This is regarding about fraud whereby someone using my Identity card and register postpaid. Suddenly letter from lawyer firm claim to as for payment. I had made a police report and go to celcom hq to do complain. Unfortunately, after a few years again I received a letter from lawyer firm about the same case but this time when I go there. According to customer services there is no complaint made before and she is still new. I have to fill up again the form and submit the complaint regarding about the fraud. Until now i have not received any call from Celcom and when i try to register postpaid with other telco they mentioning that i have outstanding payment with celcom.

Please do your work. Do not "makan gaji buta sahaja". do contact me to settle this thing
0126574402 , Khairul Faizal Idris

Well, at my area kepayan sabah connection are still main concern us here. I've this problem has long ago since 3 weeks ago but still nothing happens. And the fact that there's never any response to reviews is pissing me off as well. What happen CELCOM??? Did you lose tech support or something??? This unfair purchases, unfair events. The biggest problem is UNFAIRNESS!!!.....................XD

Hello. I am a student from USM Engineering Campus. Last month, a celcom booth was set up in my University. They were having promotions and they approached my friend and I. They told us that they are giving us free simcards that we dont have to pay any amount. We asked them what if we want to terminate the account and they assured us if we are no longer interested in celcom we can just leave it. But yesterday, both my friend and I got a bill from celcom stating that we have to pay RM46.35 eventhough we never used the simcards. When I called the hotline for celcom yesterday, they told me that my celcom number is not valid. And when my call was received by one of the customer service, he told me that I must pay RM46.35 and if I want to terminate the account, I must pay extra RM80. When I told him about my situation, he asked me about the id of the people who sold me the simcard. But I was unable to identify the person. Then the customer service officer asked me to pay the amount and if i refused, he told me I would be blacklisted even though I haven't even USED the simcard. Personally, I am very disappointed with celcom because I thought that celcom must be a trustworthy company. But it seems that they can just manipulate students into using celcom and finally we are being victimized. I am just a student and now I have to pay more than RM100 for a service that I did not even use. I am writing this to those officer who can take serious action to prevent any cheating from happening. I am going to terminate the celcom line and i am sure to discourage any of my friends and family members if they want to go for celcom. I am disappointed that celcom can't do anything when it can be clearly seen that the sim card is not activated.

Goodbye and hopefully be sincere in your service.

The most poor customer service that I never seen before,the promoter service is rude.i just wanna to ask something about my sin card problem because my sin card was registered in the morning today,but that is invalid.i walk through the counter then I want to ask something but the rude promoter just ignore me and just press the next number,holly shit,i was so sad about the attitude i hope the company take this action and I don't hope this happen again in the future,thanks

Baru nak cuba Tak Kelentong,tapi ramai yg kena kelentong,apa cer?semua network sama jenis je.Berginilah negara kurang undang2.Nak tak nak,hadap jelah.Ada diaorang kisah?Nak atau tak nak.Tetap juga orang beli.

pospaid line celcom gold sangat mengecewakan. buruk. bayar rm 80
tidak berbaloi rasanya. tempat bukitmas, ladang hap seng jalan jeroco. kimakkkkkkk

I'm going to terminate my line. This time celcom is no longer reliable to consumer. I called cs centre to make a complaint and their technical department keep busy. again when I want to get refund for the days that I'm unable to use they refused to entertain and ask me to consult with their congested call technical department.

My data was working fine till this morning. Now i cannot load any apps and or websites using my data. But i can call, receive calls, sms and receive sms.

My data was working fine till this morning. Now, I cannot even use my data to load any apps or websites. But I can call, receive calls, sms and receive sms normally.

I take Gold Plus plan for almost a year. I am stayed at Crocker Range, the signal is very poor, my whaaps cannot load any message, if only i went to Pekan, the line is best, but here very poor, unfortunately showed no signal.. can fix ?

LIne kat sini mmg 4g lte kunun.. Tp bila da on data.. Buka fbook pun slow loading.. Game. . Youtube.. . Google.. Semua slow.. Atau mmg ni celcom punya bos pun slow ker.. Sampai masalah ni belum d perbaiki. Banyak suda komplen beb.. Sampai bila macam ni.. Sya da banyak langgan data internet.. Saya download mvie selalu failed .. Abis data.. Saya harap celcom bahagian teknikal hantar pekerja kamu p d hapseng plantations jalan jerocco bukit mas lahad datu.. . Tower kamu besar kat sana.. Tp teda guna. . . Celcom kalu masi lagi.. Bgus kamu sila meninggal.. STRESSSSSSS.. .

Stfu....Hari hari benda yang sama berulang mana tahan. Line dekat sabah kota kinabalu tidak stabil nk tengok youtube pun payah lahh kena tunggu lagi berjam jam sedangkan nk searching google pun lambat sangat.LoL Macam rasa rugi dan tertipu pula beli pelan NO KELENTONG ni Rm50 internet bulanan 10gb quota. Harap pihak berkuasa celcom sila ambil tindakan segera cabut seluruh papan tanda kamu yang ada di atas pokok kelapa tepi jalan kota kinabalu sabah tu ini wilayah celcom 4G. Lo tau sebab memang sudah terserlah line tu macam pantat lahhh.. fixed you line lahhh celcom come on lahh to slow lahh..

Why is the internet connection is unstable. I started to use celcom when the internet burung hantu had attracted many people and thethe speed was incredible. From that day the speed is always fast. Lately, the internet is unstable. Somtimes it gotten fast but the max speed is only lower then 500 kbps. Unlike before where it could reach up to 2mbps even on a 3g smartphone. And now the connection was so unstable that even I want to send whatsapp message, I need to w8 atnew lest 3 to 10 sec. It is getting worst that people around me is starting to chang to other sim such as digi. You now that I wasted my money on rm50 for 10gb for 1 month that I can only use half of it because of the unstable connection. And the 20gb youtube and internet burung hantu was also a waste. Please fix this as soon as you can before peoples started to change to other sim.

I can't understand how come the line is so slow. Even I bought so much GB, that is can't finish. One page have to wait so long. So more error will be happening. Call to customer service , it seems like normal. What is going on? Pay and get invaluable data. No worthy. Kindly please upgrade your system or else customer will change to another data plan.

THIS IS THE "WORST INTERNET EVER" !!! .. SANGAT MENGARUT !! .. LINE LEMBAP MACAM SIPUT BABI PANJAT GENTING HIGHLAND !!! .. BUKAK YOUTUBE NK TENGOK VIDEO 180P YG DURATIONNYA X SAMPAI 5 MINIT PON PERLUKAN 2 JAM ?? .. 30 MIN TUNGGU 49 SECOND JE DPT ?? .. KEBAB*AN APAKAH INI ?? .. PENGGUNA BAYAR UTK SERVIS BEGITUKAH ?? .. BUAT PLAN BUKAN MAIN GEMPAK .. NO KELENTONG BAGAI APA SEMUA .. HABIS ADAKAH INI BUKAN SALAH 1 BENTUK PENIPUAN JUGA ?? ..YANG MANA PENGGUNA BAYAR UTK SERVIS TAPI KETAHIAN YG DIBERIKAN DARI PIHAK TELCO CELCOM ?? .. MALAS BANYAK CAKAP LAGI .. I'M SWITCHING OTHER TELCO ..

CELCOM = TELCO PEROMPAK !!

aku dah x larat nak buat mcm mna nak setting fon... Dah berkali col celcom nak dapatkan keputusan yg baik... Dari tahun lepas 2016 sehinggalah hari ini 13/03/2017 masalah coverage internet celcom masih x pulih.... Kalau sewa line tu RM30 atau bawah RM50 ok lah... Ni celcom platinum kot.... Coverage hampeh... Amat kecewa....dulu aku ingt maxis ni down... La ni kat dlm hitan pun ada 4g lte... Gambar bawah ni aku tes speed maxis

I live around permyjaya, miri, Sarawak. I would like to complain the celcom line. Firstly, the telephone connection is always show low signal or not signal at all whenever I'm in my house. Hence, I have to go outside of the house, to get a good signal. It is quite troublesome, especially during the rain. Secondly, because of the low connection, I cannot surf the Internet. So, what's the point paying ~RM100 everymonth without enjoying the package. Thirdly, it is getting worse from week to week. Sometimes, I have to walk around my further from my house area, just to get stable signal. This problem started around November 2016 and increasingly annoying. Please help to fix this Celcom. Thank you.

We from Kota Kemuning have highlighted that we are experiencing an intermittent signal reception issue plus slow data performance. Call has been logged since last year but the response that we got that the issue has been resolved and case closed. Issue still persistent and causing so much inconvenience when phone goes "NO SERVICE". When trying to call us during this period, it was indicating that the number not in service. Hence, I use to miss all the important calls. Till the extent I have to reboot my phone several time to regain the reception and move to some other spots to get the signal. This hassle has been ongoing for 1 year till I gave up and just port out to Maxis after settling the remaining outstanding after the cut off date. Now when I call the Celcom customer service, they are claiming that I have to pay the full amount for a month which is not fair even after porting out to Maxis.

I hope that this need to be addressed in terms getting a solution for the reception issue and data slow performance. Else Celcom going be a failure.

Please do something about this.

Thanks.