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DEPARTMENT OF LABOUR

South Africa

Consumer complaints and reviews about DEPARTMENT OF LABOUR

Meshack Send email
 
Apr 6, 2017

Rejected by paymaster

I submitted all the necessary documents for UIF claim on the 23/02/2017


I went inside the department of labour yesterday in alberton branch and I v been told my money its gone.The lady she has no time for me after I hired a transport to take me to alberton.

This is shocking because I v been paying the UIF.Please can you assist because I was sick and I was busy with the Drs I could not even walk.

My contact number is 073 452 6506




Document History


ID Number 5203075506084

Case No 10006100002

Process Name

Modified date

Status

5203075506084 10006100002 Continuation of Benefits 2017/03/29 Cancelled by Paymaster
5203075506084 10006100002 Continuation of Benefits 2017/03/04 Sent to Paymaster
5203075506084 10006100002 Continuation of Benefits 2017/02/24 MedicalCert Document scanned
10006023356 Application for Benefits 2017/02/22 SafikaHPCSA Document scanned
5203075506084 10006023356 Application for Benefits 2017/02/21 Siyaya Status - Not Approved/Refused
5203075506084 10006023356 Application for Benefits 2017/02/21 Completed by Assessor
5203075506084 10006100002 Continuation of Benefits 2017/02/14 Awaiting Medical Certificate
5203075506084 10006100002 Continuation of Benefits 2017/02/14 Completed Continuation
5203075506084 10006100002 Continuation of Benefits 2017/02/14 Received from Ufiling
5203075506084 10006023387 Continuation of Benefits 2017/02/09 Cancelled by Paymaster




Copyright © 2017 UIF uFiling
sello Send email
 
Mar 30, 2017

Death Benefit Claim

My husband passed on, on the 27 September 2013. I claimed for his UIF at the Benoni Labour Department on the 27 November 2013. I was informed that it will only take 6 months to be processed. I have been going there to enquire as to what is happening. I was told they are making follow ups with their office in Germiston. Always I will leave my contact details and copies of IDs. No one ever bothered to call me, and when you call them, the phone is just ringing without an answer. My last visit to that office was last year in April 2016. Still waiting for the payment. Please advise what should be done.

ID: Deceased: 5310045690086
My contact No. 0834539654
Srishti Send email
 
Mar 30, 2017

Employernot giving maternity leave

Hello ma'am

I am srishti nayar. I am working as an editor with a publishing house named Youbg Angels International, Kirti Nagar.

I concieved last year and asked my company to give me paid maternity leave of 3 months but they ignored. They say that it is not mandatory to give 3 months paid leave in this sector.

Moreover, whenever i used to ask for leaves for ultrasounds and doctor visits, they used to ignore it. They even gave me warning letters for same..

On repeated requests for paid maternity leaves, they asked me to resign from the company.

The mental torture was increased to this much that i had so many complications in my pregnancy. My baby was due on 13 March 2017 but because of complications, i got operated on 17.02.2017 only.

Further, after delivery i mailed them to grant me leaves but there was no reply. Being a lady from a middle class family, it is very important for me to work and support my husband in earning bread and butter for my family.

I request you to please take my problem into consideration and help me in getting paid leaves.

Regards
Srishti
[email protected]
9811996302
vanderwagen Send email
 
Mar 29, 2017

UIF CLAIM

I was retrenched at the end of January 2017. I applied at the Richards Bay department of Labour and was informed to return on 15th March 2017 where I was told that the claim had not been submitted. Everything was once again submitted correctly and was told to phone the following Monday 20th March to confirm that the claim was accepted. I phoned continuously for two days where the phone rang and no one picked up. I live in Eshowe and decided to call on the local office for information on 22nd March. I was told that my claim had been accepted and I received a sms confirming this. I was told that money should be paid into my account wihtin 7 - 10 days. I called into your Eshowe office again this morning where I was told that there was a "SHUT DOWN"!!!!!!! I was told to come back on 8th May 2017. I have been unemployed for two months now and until the 8th May it will be a further month and half. I have contributed to the UIF fund for many years and now in desperate need for assistance but no one at your department seems to give a damn.
Your department do no even have the decency to pick up calls. I have tried numerous telephone numbers but it just rings and rings.

I will be very surprise if i get any sort of response from this complaint.
Email: [email protected]
ID: 5810135015086
melanie bezuidenhout Send email
 
Mar 28, 2017

uif maternity leave

To Whom It May Concern
I Melanie Bezuidenhout ID 8511180098087 is very unsatisfied with the service of the Labour department sofar.
I went on maternity leave end October 2016 when i went to the Labour dept in Boksburg they told gave me the forms to fill in, a week later I went back with the form and I was told to come back when my baby was born , they didnt take my forms.
I went back on 6 December 2016 after my baby was born and everything was submitted , I was told to come back on 9 January 2017. After that I was told come back in 10 days everytime I returned I was told to come back. When I went for the 5th time 7 February I was told the dates on my UI-2.7 form was not correct. I got it fixed and gave it in again and AGAIN I WAS TOLD TO COME BACK IN 10 DAYS.
I need someone to please look into this issue for me ASAP , as I will go to the newspaper and sosial media because it has been more then 3 months and I have not heard or recieved anything from labour dept. I am tired of hearing come back in 10 days and when I get there i am just told again come back in 10 days..
Your assistance in this matter will be highly appriciated.
Melanie Bezuidenhout
061 253 2310
stuart brown Send email
 
Mar 23, 2017

Claim Rejected

I lodged a claim for UIF in February 2017, and was to come back on the 1st of March 2017.I was told my previous employer, before my last employer, did not submit any documents when I left them in 2008.They said I must come back on the 15th of March 2017, they will investigate this.A couple of days later got an sms that my claim was rejected?Tried calling so many times and left messages to no avail.I tried t get a UI19 form from that company but this company says they don't have any records for me anymore, too long ago, and they have been taken over by another company.I have been paying UIF for 30 years and now I can't claim,this is a shocking state of affairs and now I need help, get nothing.

Case #: 10005951533

Mrs A H Brown
shyamal Send email
 
Mar 22, 2017

management not approved the maternity leave

Sir/Mam
I am worked at Berhampore Rabindra Nath Thakur Diagnostic & Medical Care Centre , My wife also worked at same . she apply for maternity leave on April for 6 months against new bill, but management not approved that.

Can we please take a action or see the matter please.

Regards Thanking you
Shantanu Bose Applicant

Mail-Id- [email protected]
[email protected] Send email
 
Mar 21, 2017

UIF not paid out

Good day

my sister passed away on the 08 Sept 2013 since then my mom had claimed the UIF from department of labour a months after her passing and till today she has not receive a payout...

regards
Oniccah

[email protected]
Naknyezi Send email
 
Mar 17, 2017

Maternity Leave

I applied for Maternity leave last year August and submitted all the required documents. still I haven't received any payment. I have query this more than 6 times no valid reasons received.

Your help will be Highly Appreciated
My Email address is [email protected] for further info
Thanks
Nonhlanhla
Zkadir Send email
 
Mar 14, 2017

Unpaid UIF for maternity

I have been on maternity leave since the 18th January and have submitted all documents to the UIF department in my area. Since then I have not received any confirmation of maternity claims and no payment. I have been to the office 3 times to query and I keep getting told that this has been escalated to provincial office and nothing can be done except wait. I have called them 4 times and still no joy. I have liaised with Zandile cele and Ronnie pillay who advised of this. I am 2 months into my 4 months unpaid maternity and received no payments. I am very concerned that the people who process the UIF claims do not take their job seriously as being a mum at home and having no money is very hard. I thought that claiming for uif whilst on maternity was an easy process however this has become very stressful and this is the worst service I ever received. I would like some help urgently.

My Details are:

Zahira abdool kadir
0743667861
Alu@2016 Send email
 
Mar 10, 2017

Maternity UIF

Tjo hayi labour is failling,November 2016 and now its March 2017 I applied for msternity UIF but still havent received anything from labour they keep saying its been processed and I'm going back to work already in two weeks times kanti isnt this money suppose to help you in those months you bot working. Whats soooo hard nah cz this is my money not their money.
Maraki Send email
 
Mar 8, 2017

2015 UIF claim not approved

I have a complain about a UIF application that I made in July 2015 that was not approved as I was told that my employment history did not make sense. In the middle of my application process I got a job at the University of Pretoria that lasted a week in August 2015 and I also submitted UI19 forms for it but was told that the system reflects that I worked until September. The HR at UP submitted letters that proved and explained how their claim system works in order to clarify why the dates were in that order but nothing was done at labour department to rectify this matter. Even the supervisor was clueless with what needed to be done.

I am still sitting in the dark with regards to what happened to my uif claim and would like to ask for a way forward in order to complete this process as I'm still unemployed.


Portia Motheo
Contact: 0839375763
Email address [email protected]
Sgcoal Send email
 
Mar 7, 2017

D of labour Middelburg negligent

We have been reporting that we've been working for four years for Sg coal and we are not registered. Labour in Middelburg mpumalanga don't care they take bribes
mokibamagakwe Send email
 
Mar 6, 2017

Struggling since December

Can somebody please take care of our Labour departments!!!
I applied for my uif maternity in December 2016 in sasolburg and was told to come back 22 January 2017. When I went to sasolburg in January I was told that my papers where not captured and that I must come back 22 February,but then on the 20 February I received a payment of R148.8, I then went to sasolburg in the 22nd Feb with my baby's birth certificate and the ui4 form. But a week later I received a call from Bloemfontein to say that need a ui4 and birth certificate!! I told the last that i went to sasolburg so that can send them m to their offices. I then called sasolburg to ask if they sent my papers but NOBODY could give me an answer!! All they would do was take my ID and telephone number to say they'll call me back,which they never did. I called there all day everyday but nobody did Nothing! I again called Bloemfontein and asked if they had recevid the papers and Susan said No and aked sasolburg to call her back, They Never did. I kept calling and the lady who anwserd the phone said my parpers want to Pepcell by mistake but then they corrected the problem and they sent to the right place but till today Bloemfontein says they have not received my papers still!!!!. Please HELP!!!
My number is 0734713365, please help

LE Magakwe
Anelia Send email
 
Mar 3, 2017

UIF payment issue / Case - 1000585946

I have just submitted this story to Carte Blanche with regards to all the pathetic service received.
Why are you employing people that can't do the job. Something is seriously wrong at UIF / Department of Labour
David matibidi called me a liar, after promising to call me back within 20 minutes....AN HOUR later, calls me a liar!!!
Unreal.
I've paid UIF for over 20 years and now you want to delay and delay and delay payment BECAUSE YOUR DEPARTMENT CAN'T CAPTURE THE CORRECT INFORMATION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! and so my claim keeps on being declined since logging it 5 January 2017.
What are you going to do if someone committs suicide because we can't call for jobs (no money for cell phone) / can't get to a possible interview (no money for petrol), can't buy necessary medication - ARE YOU GOING TO TAKE RESPONSIBILITY FOR A PERSON'S DEATH???????????????????????????????????????

YOU SHOULD BE ASHAMED OF YOURSELVES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
aerassie Send email
 
Mar 2, 2017

UIF payment issue / Case 10006158292

Good day,

I am having a problem with my uif claim.

I applied for UIF and completed the Continuation of payment form. This was successfully done and submitted on the 24th of February. Then on the 27th of February the status shows "cancelled by paymaster". I phoned this morning to hear what the problem was and I was told by a very rude lady that my UI19 states that I resigned but if you look at the original UI19 that's attached it clearly states that I was dismissed. I phoned again at 10:13 where I was on hold for 16 minutes. Again the lady I spoke to put the phone down in my ear when I was trying to find out what was going on. Another thing I spoke with my previous employer and they confirmed that my UI19 is correct as per attached.

I really need that money as I am currently still unemployed. Please correct this and advise on what I should do.

Regards
Anton
Kauthar Arnolod Send email
 
Mar 1, 2017

UIF payout

I had gone to sign on the 8 Feb. 2017 and was told I will receive my UIF benefit in 10 working days.
I followed up yesterday only to be told that my signature on my first application was different from the one on the 8 Feb. I was not informed about this. i had to phone and find out.
Today i spent all morning at the Labour Depart only to be told they offline. I am a single parent.
thembani Send email
 
Mar 1, 2017

thembani

I applied for uif on 19 January 2017 and i was not on the system which surprise me cz i have paying uif for 8 yrs bt they did try to put my claim and they says i was wait until 21 January bt still i have not receive even a cent so plz help
Rose-Ann Send email
 
Feb 27, 2017

UIF

Good Day

I handed in all the required UIF documents to the Pinetown branch on the 1st of February.
I have not received any sms, when i checked on Ufiling, nothing has been captured on the system.
I have tried on numerous times to contact the branch there is never an answer.
My signing date is on the 2nd of March.
Please assist me with finding out what it is going on, my contact number is 0717687135

Thank you

Rose-Ann
RUBIN Send email
 
Feb 27, 2017

Boss not deducting uif

I HAVE WORKING 3 YEARS FOR UINICAFE AT UCT
AND EVERY TIME I HAVE BEEN ASKING HIM WHEN HE IS GONNA REGISTER ME FOR UIF BUT HE STILL HAVE DON IT
I HAVE EVEN COMPLAINT TO UCT BUT NOTHING SEEMS TO BE HAPPENING
Buhlez Send email
 
Feb 25, 2017

UIF

My name is Buhle Stewart Qwabe,I applied for my UIF on January 10 & my signing date was February 13. When I went to labour was told my docs weren't scanned I needed to wait 2 weeks which I did,when I called still there was no progress & now they are talking about March 9. My case number is 0005886351
Marlene du Plessis Send email
 
Feb 23, 2017

UIF CLAIM REJECTED

Case number 810005849029
Why don't you just come clean and tell us what's going on!?
Just received a sms, claim rejected, no explanation!?
Paying UIF for 30-years, this is shocking!!
They have been sending me around the bush since December 2016. My paperwork was 100% correct from day one, but they kept making me come back with lame excuses, sorry we are offline, second excuse, sorry we haven't captured your details yet, 3rd excuse sorry come back a different date...Finally you just receive a sms, claim rejected!!??
Lourens du Plessis 082 089 1279
Why do companies even still deduct UIF from employers if UIF can't pay out!?
Clara Mashezha Send email
 
Feb 21, 2017

Maternity Claim

I submitted my documents on 9th November 2016 and was assisted by P Mabiletsa at Randburg Johannesburg. She told me to expect payment after 4-6 weeks so I went there for follow up after 6weeks as I had not received payment or communication and was told it's still processing to check after 4weeks. I've been going there but no explanation or reason given as to why it's taking long only that I'm a passport holder and it takes time. Its been 4 months, should it prolong just because I'm a foreigner even though I contributed just like everyone else.

Clara Mashezha
ID# :CN230293
Email: [email protected]
Cell :0745346600
Puseletso Send email
 
Feb 21, 2017

Uif claim not Captured

y name is Puseletso Boshielo case number 10005450936 I have been signing at the labour offices from the 29 November 2016 -12 January 2017- 13 February 2016 in Mamelodi.I submitted my documents late in October 2016 I was assisted by Ignatius Ntlaleng. My complain is that all this time I was going into the office n standing on queue from 6 am I was always told its not yet approved they need to update your employment history 1st before they can approve but to my surprise when I went to the office's in Pretoria I was told that it hasn't been captured yet by the data capture's . I was stunt when tshepo Moloisane told me that I have not yet signed for 4 months I have been sitting thinking n knowing that my application was captured. Tshepo Moloisane sent me back to Ignatius Ntlaleng to assist me and what Ignatius told me was that "I did my job so I don't know what you want me to do , what More can I do because where u are from now they are the ones who are suppose to help you. I will send an email later so you go and come back next week to check if its alryt or what" he said.What puzzles me is that why didn't they tell me that before in November than for me to come every month thinking its gonna be approved where as it hasn't even BEEN CAPTURED YET?? I have debts I have 2 kids to take care of I can't apply for SASSA because of the Labour Money , I have been a parasite for Months living off people to help me and my kids every month its still the same No I'm waiting for UIF Money, surely this month I'm gonna get it.Can somebody please help me resolve this.Regards
TriumphTalk Send email
 
Feb 17, 2017

No Payment

Well I have not seen such a hard thing to handle than these UIF payments via the ufiling process.

I am still waiting on my payment for this month that was submitted on the 1st. I have tried phoning the help line and get answered straight away and then end up listening to the recording telling me how important I am for over an hour and still nothing.

I send email to the email address listed and once again not a thing, no replies no help nothing.

To think I have been paying into UIF for over 40 years and this is what I get back, shocking!

Case No 10006011893

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