Bought this product 9" and 12" pans 5 years ago. I would never recommend any of these Gotham Steel products no matter how their deceitful videos appear on TV. Ok for the first use, until later within weeks, everything sticks to the surface causing nothing but aggravation in the cooking and cleaning process. Frying with a liberal amount of oil is necessary helping to prevent food from sticking no matter what they portray. Think before purchasing from this company.

The set of pans I bought are just great, except the rims of the lids allow food particles to remain after washing, I have tried to clean as best I can but it seems impossible to get the food particles out. It makes me so sick to think about. I don't know what to do about it. I can't go buy a new set. Please help before I get food poisoning, it is a possibility I have gotten sick already.

I’ve owned this product and do not use it. Why? The food sticks to the pan and I have to scrub it to get it clean. It’s totally uselessness. I will be donating them to goodwill or Salvation Army. A lot of money down the drain. Has anyone put in a lawsuit yet?

After 6 months the pan stop its non-stick action. Now it's just like any other pan, everything sticks to it.

Cooking eggs with butter for 2 minutes I still need to soak the pan in soapy HOTWATER then scrub.

Your famous cookware are horrible, and you are still selling that crap, shame on you all.

Lying Thieves all of you.

After 6 months the pan stop its non-stick action. Now it's just like any other pan, everything sticks to it.

Cooking eggs with butter for 2 minutes I still need to soak the pan in soapy HOTWATER then scrub.

Your famous cookware are horrible, and you are still selling that crap, shame on you all.

Lying Thieves all of you.

Guess I fall in line with those complaints that's gone before me, I purchased my Pan from Wayfair, from the first time I used this 12 Inch Hammered Cooper Frying Pan, everything sticks to it, The pan is not flat, when you place food in the middle of the pam it runs to the sides. It's really a mess to use and even harder to clean, the more I use it., the worst it gets. Yet GothamSteel goes on Television and tout how non-stick these trashy pans are. If you are reading this before you buy the pan, DON'T, you will only be disappointed as so many of us are ta this moment. Somebody need to ram this Cooper Pant up GothamSteel Pot Hole. They are useless, I'll never buy another and stop anyone I know who maybe thinking about buying one. So disappointed.

They are automatically ordering products that I am not ordering.
I am getting debit card deducts and products not ordered.
STOP IT STOP IT STOP IT

We purchased one of these pans from the TV ad and food is sticking to the center of the pan. Never used any abrasive cleaner or put the pan on high heat. Is this pan warranties? The number on the handle is 6092.

didnt recieve my pans and charged my credit card then I went to check and they made me reorder again and pay again ripoff called up

BS worked like you promoted for a week, try to do the right thing, Your commercial was believable your product crap, if you made the center of the pan robust, it may have made it a month. Your CEO needs corona I want my money back

Crap Garage Bull She It Trash. I want my money back and those commercials to stop their lying!!!!

I bought the hammered pan and got an egg pan with it. Both are useless. Liver sticks in it eggs are a waste of time and onions burn up like crazy. Not sure what pans they use in that fantastic TV ad. But it was certainly not the ones they sent me. I got junk. Complete useless waste of money and material in the pans. I would advise no one to buy Gotham steel.

I placed this order in April it is now the end of June and I have yet to receive my items that I paid for----I want my items--Who can I complain to in order to receive my items that I paid for and was never delivered.

Order Summary
Confirmation #: 1205217498
Order #: 36862202016126090
Order Date: 04/13/20 Payment information:
Visa
Ship to Address

Item # Item Description QTY Price Status Notes
GOTH9INCBBO GS 9.5 INCH PAN 1 $19.99 Temporarily out of stock
GOTH9INFREE GS 9.5 INCH PAN 1 $0.00 Temporarily out of stock
Product Total: $19.99
Tax: $0.00
P & H: $0.00
Total: $19.99

I ordered 10 piece Gotham hammered stackable cookware. I did not receive the hammered. There were no instructions. I called customer service and was told instructions were on the box. NOT TRUE. It was very difficult getting the pieces out of the box. Once out of the box I discovered it was not the hammered. Called customer service again telling them I was unhappy with their product. When I asked them to send a return label I was given the excuse they had no way to print one. There was no way that I could get all 10 pieces back into the original boxes. I needed help so I took everything I received to UPS for return. They had to return product in two boxes which cost me $134.11. I had originally paid $159.06. I want my money back; all of it. I'm a retired senior living on a fixed income. Please help me get all $294.17 back. I feel none of this was my fault.

Food sticks to our 9.5 inch pan. Your advertising is false and you are impossible to contact. You have several numbers to contact you with but non are available to us here in Canada. We bought this pan a year ago from Costco. The lack of customer service and support is appalling you should not advertise this product as stated.

In our view, these pots are garbage and should not be sold. Totally upset.....

I purchased the 9.5 Gotham steel pan based on all the advertising I’d seen in this product. First off, food sticks. So I resigned myself to using oil and I just noticed the ceramic titanium (seriously?) surface has a chip. It had been used a handful of times and always with silicone utensils. The lifetime warranty is a joke! You have to pay $9.95USD to ship it to them in order to get a replacement. I will not feed your never ending revenue stream, so the pan is garbage. And when I called, it was suggested I buy 2 for $19.95 because I refused to incur the shipping cost for a faulty product. Gotham steel should be studied as a cautionary tale of poor customer service. What a complete disappointment.

OK...I HAVE to admit this, I didn't read reviews about these pots and pans before purchasing them. At my age, one would think I'd do that! Anyway, my pans/pots have held up (SO FAR) however, I have noticed a while ago and poo-pooed it off thinking I just didn't wash the pan properly...anyway, I was making oatmeal using milk (of course) and noticed specks - gold like flecks in the milk. Someone said, maybe that's the way whole milk looks when heating it up (I didn't buy that but...). Enough is enough, today, as I was heating milk those little gold specks appeared and made me think..my son who is visiting for Christmas thought I shouldn't be using the pan "just in case"....I am now quite concerned. I don't know if this happens with other foods because they have 'color' to them, milk makes it more noticeable. I no longer have a receipt so I am sure that Gotham Steel will not reimburse me or take back these pots and pans. Does Gotham even get back to anyone about complaints???

Any suggestions would be much appreciated.

I have bought 2 returned 1 now after the third all are warped and stick horribly if you want a warranty pay $8.95 and send it back no thanks this has to be the worst pan in the entire market I have 10 year old black teflon that are better .I would complain but no way to do it but call not wasting my time NEVER BUY THIS OR ANY COPPER PANS EVER

After over two years with just about every Gotham Steel product, even the double sided grill, I think I've given these Gotham Steel products an extremely fair chance. They stuck right from the start!!! Shifted to Pam to spray before cooking...same result! Tried buttering a warm pan for eggs...same result! The final straw was yesterday while cooking rolled, stuffed beef with ample sauce around the pan...LOW HEAT...constant basting and NO LUCK!!! I was using the 12 1/2" pan with lid. I could not believe the mess this pan was!!! Applied dish detergent half dozen times, let sit overnight, scrapped with a spatula, finally destroyed the abrasive side of a sponge to clean. A dishwasher certainly was only going to bond the food to the surface. I can assure you that living alone means that these pans are not used daily and certainly not abused. Lastly, I think a quality set of 18/10 stainless steel pans would give the same result, without the danger of scraping an unknown material from the surface.

SOMETHING NEEDS TO BE DONE TO GET THESE COMMERCIALS OFF THE AIR!!! SUE THAT SILLY, GREEDY CHEF TO TEACH A LESSON TO FUTURE MERCENARIES WHO WOULD PERPETRATE SCAMS ON THE CONSUMER!!!

STUCK!!!

Bought a whole set for my wife for Xmas. The whole set you can't even get clean. Can't afford new ones now. Have to use and God knows what I may be ingesting with all the scraping I have to do to remove my food from the cookware!

Ågain, GARBAGE! Avoid at all cost.

Purchased 11" griddle and Gotham Steel 10pc red set, after purchase the 11" griddle started sticking almost immediately, used a few weeks more to try and maybe season pan but to no avail pan still sticks.
From the 10 Piece set the square saucepan sustained a crack in the lower seam on one side of pan, and the round 10" pan started scratching after a few uses.

Calling customer service was no help, they just went back and forth with my wife that we weren't using the pans properly (pans not hot enough, using water to help heat surface) and the outcome was that we would have to send items back (shipping to be paid by us no refunds if items were found faulty). With the shipping cost being what it was to return, we opted to buy another complete set of another name brand cookware.

Would recommend no purchase any items made by Gotham Steel.

Poor quality My 12" pan warps and works horribly on my glass stop electric range. The heat is so uneven it only cooks in the middle. the non-stick surface is done and everything sticks to it. Their warranty isn't worth bothering with so the next stop for this $20. mistake is the trash can.

I bought the 12 inch Gotham Steel Pan for $ 19.95 on sale at Wal Mart. From the very first time I used it I knew it was a poorly made inferior product. I have a glass top range. The pan would sit flat but as soon as you turned the burner on it would warp and spin like a top on the bowed surface. The bottom of the pan is just too thin. The heat was so uneven the pan only got hot in the middle. The non stick surface worked for a short time then became worse than an old bare aluminum pan that I've had for years. Now anything I attempt to cook in this POS pan sticks like glue. I wouldn't bother with their so called warranty, with shipping and handling charges it's not worth it. Today it goes in the trash, where it belongs!

Pans worked great for about 3 months. Now everything sticks. To get my money back I have to spend my money to ship them back.,
for replacement or refund. Hell of a way to not stand behind your product. DO NOT BUY THESE PANS THEY ARE JUNK ! ! !

12" and 9" pans are garbage, everything sticks. Save your money and buy a cheap $10 pan which will work way better. LOUSY PRODUCT, LOUSY CUSTOMER SERVICE!!!!!!!!! JUNK!!!!!!!!!