BAD COVERAGE
Hi UMOBILE TEAM,

Akhir-akhir ini, coverage di area bangi dan kajang sangat teruk sehinggakan penghantaran/penerimaan mesej melalui applikasi whatsapp sahaja sangat perlahan berbanding sebelum ni. Sudah hampir 5 tahun menggunakan line UMOBILE, tetapi malangnya coverage tidak seperti yang di inginkan dan diharapkan UMOBILE dapat mempertingkatkan coverage di area JALAN RAKYAT 1,SUNGAI RAMAL LUAR KAJANG SELANGOR kerana kawasan ini kurang mendapat liputan coverage UMOBILE.

Di harap UMOBILE TEAM mengambil tindakan dengan cepat dan semoga UMOBILE terus sukses dan memperbaiki mutu coverage di kawasan JALAN RAKYAT 1,SUNGAI RAMAL LUAR KAJANG SELANGOR.

Terima Kasih.

My phone was stolen and my service provider was U mobile. I have been trying non stop now for close to 5hours just to get all my contact numbers back thru email . The phone number that is given by the service provider is completely unresponsive. I just need to be able to use the same number and to get the list of my contacts, that's all. But.........? Thank you.

Initially I was DIGI post-paid user, later on I convert to UMobile by changing the ownership of my number under my brother in law. In order to do so, UMobile require me to clear my entire outstanding bill to ensure there will be no more issue arise. However, after few months, DIGI claim that I still have certain outstanding that haven’t been paid. Therefore, I called UMobile customer service centre to check with their branch to which I gave a copy of the DIGI bill payment receipt so that I can produce to DIGI. However, the customer service refuses to neither contact nor email their respective branch to JUST CLARIFY whether they still have my documents or not. This cause me to travel 40KM just to check whether UMobile still have my documents.