Woow!! So GREAT service you have here!!
You gave us 4G services, but the speed of loading is like GG!!
Come on la, if you guys are having bad connection or bad services, at least you send a message for pre-notice please.
And when customers said they are having bad connection, just admit it that you guys are having bad signal on today.
Your mom never taught you how to admit wrong when you do mistakes??!!

Come, let us give you applause of GOOD SERVICES here!

What happen of celcom line. The internet line freaking so slow.
I thought celcom is the best Telekom!!! Since my friends told me that celcom have a stable line that why I choose celcom.
But now I'm so disappointed. I can't even play my spotify. Are u serious!!! I will consider to change others like UMobile even cheaper and smoother. Please show your sincerely!!!

Celcom fix it as soon as possible, PLEASE!!!

Until this year, I do not need to be afraid if the electric goes off 'coz the line will still be active but then for some f-ed up reason that idk about, celcom's line is inactive during that time and it continues until later. So I have to wait for another hour or much later for it to be active again which is frustrating because by that time my internet plan will be over.....So basically I lost my money for nothing... ha ha ha.. if any of you read this, I hope that you'll fix this problem. I sincerely hope so because if you don't, expect me to post another one and another until you fixed it(probably with more cursed words)!

Lodge a complaint to Celcom Menara PKNS. Staff there informing that will call back within a month after investigation.
Several months past. BUT THERE"S STILL NO FEEDBACK/ CALL / UPDATE received from CELCOM at all. Since, there's no one call back i decide to call to call centre.

Call Centre officer - Cik Ziehan. Not helpful also not willing to provide any solution to help customer. Keep ask customer to walk in to the branch. if walk in is the services provided by Celcom without any solution given then what's the purpose of the call center for? Before ask customer walk in, is there advice / update of the matter been given first?

Just requested to ask someone to call me back or alternatively give me the email to send to check on the status / outcome. Put me on hold to the line thereafter hang off the phone? Is this the customer services provide in CELCOM ?

Very Bad Services !!!

I was experiencing intermittent connection issue since yesterday night (June12, 9pm).

This morning(June 13) since 8.30am, I am disconnected as the 'No service' signage is what appeared on the dashboard. I have checked with fellow Celcom users in my office and they are experiencing the same issue.

I am loosing money every minutes the Celcom line is down. This is so embarrassing and frustrating.

What is the rootcause of the issue? How are you planning to compensate me?

No line at all even 2G. Nak call pun xleh.. dah lah 2 3 bulan ni 4G mcm siput. Habis contract ni bulan Nov 17.. pindah lain lah... fedup

Today my phone no service, appear 3G but no internet whatsoever

All Celcom user in my office experience the same thing.

Pls fix it asap.

Thanx

please fix your line lahhh. bayar mahal2 every month tapi line takde. sometimes kalau ada pun tenggelam timbul lepastu tetiba dah 70% habis apa ni. line teruk every month bayar full kottt.

dekat seremban nape celcom takde line, aku nak buat kerja ni

The Celcom totally no coverage, can not be connected since morning 13/6/17.

TODAY CELCOM LINE IS TOTALLY DOWN!! WHERE EVER I GO ALSO SHOW NO LINE!! WHAT A SHIT SERVICES, REALLY SUCK!!
PLEASE DO SOMETHING TO IMPROVE YOUR LINE SERVICE!!

Today celcom coverage completely down. Whenever I go also no line, can't even make a call, really suck!!
Should do something to improve your services!!

I found our Celcom line is having a BIG problem from this morning onwards. There isn't any line could have been made successfully. None of our Celcom phone number or mobile line could be connected neither calling out nor receiving. I am very disappointed with Celcom service recently after I have renew our plan 2 months ago. Please get your technician and support immediately to clear the line which are really effecting our daily business and plan.

harap dpt bantuan, sejak smlm tak dpt buat col. Selain drpd itu upload data also lembap walaupun signal 4G ok.

I have chosen Celcom over other service providers for the reason of the data & coverage are better than the others based on my personal experience. But it has now gone down the drain. The data is never stable & sending Whatsapp messages take longer than before. Calls made prone to frequent disruptions & always get disconnected even in the city itself. By far, today (13/6/17) is the WORST!! INTERNET DATA & LINE CONNECTION ARE COMPLETELY OUT OF SERVICE!!! NOT EVEN A SINGLE BAR APPEARED!!

What for I pay RM85 every month but I'm not enjoying the benefits that I paid for? Celcom, kindly get to the root cause & fix the problem before each & every one of your customers turn their back on you.

ni apahal line celcom takde daripada pagi ni, habis satu pejabat celcom takde

Come on Celcom. Dari pukul 6am phone still no service dah kenapa? aku nk keje pun payah. Bodoh betul fix la cepat

I have chosen Celcom over other service providers because I found the data is more stable and faster but now the line is getting worse. The coverage is getting weak. I experienced a lot of interceptions during calls & most of the time it gets disconnected. Today (13/6/17) is the worst! The data & line bar are COMPLETELY OUT OF SERVICE! What for I pay for RM85 every month but I'm not enjoying the benefits that I paid? Kindly get to the root cause at the soonest possible before all of us turn our back on you.

there is no service for celcom user dekat kuala lumpur this morning. dari kawasan perumahan sampai kuala lumpur, segambut. Why this is happening? Kuala Lumpur should be convenient for everybody to use line fon la kan. susah la dari tadi emergency call je. Please celcom, better do something. Thanks.

Why cant we mke any calls or message ...since we all studying and working.hw to contact others...hw if emergency.
why this celcom keep on making trouble
if any service intruption why cant you inform 1 day earlier..

Internet tiada servis di kawasan kota damansara. Kenapa ya?. Takde bagi tau apa-apa pon. Mana tau kalau ada nak upgrade sistem ke ape ke takpe la ini tiba2 hilang line internet.

NI APA KES NAK WHATSAPP PUN KENA ON OFF DATA. KALAU TAK ON OFF MEREPUT NAK TUNGGU MSG DELIVERED. BELUM PART CALL LAGI. NAK CALL PUN TAK BOLEH NO SERVICE BODOH APA. CELCOM GOLD KONON KELAJUAN 0.00K/S KEJAP 0.02K/S NAK NAIK SIKIT 0.71K/S ADA HATI DENGAN ADVERTISEMENT NO KELENTONG. CELCOM KORANG BOLEH BACA JELA KAN COMPLAINTS DEKAT SINI NAK FIX HARAMMM. SEMOGA CELCOM LINGKUP TAK LAMA LAGI.

Celcom.. I cannot make any phone call.. it keep on silent when I make a call.. no ringing at all.. please fix it.. what happen if someone have to make important or emergency call then it turn out to be like this?? We pay the bill acordingly, so provide a good service please..

KALAU ADA BENDA HIDUP YANG PATUT DIPADANKAN UNTUK CELCOM..JAWABNYA IALAH.. SIPUT SEDUT !!!!!

Recently I have been complained about the interruption I faced while using 4G data. Just a day ago, I faced another problem which is my 4G data works normally for the weekends which is Saturday and Sunday. But this moening when I use 4G data again, I couldn't google for anything and even it allows me to gooogle for things, it take a long times to load it... Please help me check what's going on with the Celcom Data Network. Thank you!