oder pukul 8.13am dan dijangka siap pkul 8.49am tetapi sampai sekarang pukul 9.18am x siap,bila tanya di kaunter staff maklum suruh tunggu. selepas 15minit tanya staff seorang lagi dia maklum order x buat lagi..

KFC LUMUT ni buka sampai pukul 2 pagi atau 11 malam? Tolong lah jangan buat orang keliru. Sepatutnya kalau waktu perniagaan dah berubah tu, letaklah notis.. ni tak!

KFC sekarang dah makin teruk lah.. aku ni pernah kerja KFC.. antara yang paling tak suka gaji lambat.. bila cakap kat manager ada masalah itu ini.. dikata suruh berhenti kalau banyak complain sangat..

Tapi, bila tak cukup staff.. kau pulak yang macam mangsa keadaan..

Lagi satu.. staff bahagian CSC tu kalau boleh lebihkan.. aku tengok staff kau yang gemuk tu macam nak makan orang je.. hilang feel aku nak makan..


HAAAMMMPPPEEEEHHHH!

Hari jumaat 25/3/2022 jam 2.30 petang. staff KFC menjaga kuanter 1 menjawab pesanan saya dengan garang dan tidak mesra pelanggan selain itu juga staff tidak memberi resit kepada pelanggan. Apabila minta resit dengan selamba menyatakan pelanggan tidak minta resit. Makanan yang Di pesan tidak seperti di resit.. Bila minta makanan yang ada dalam resit staff kfc menjawab dengan kasar. Minta pihak pengurusan KFC Kuala Krai ambik tindakan.. Sekian

Semalam saya ada pergi ke KFC JJ Ayer Keroh ni (31/12/21).Tempat dia, punya la kotor. Saya tak tau la pengurusan dia mcm mana sampai merata2 tempat ada serpihan habuk tepung ayam dia. Sampai tmpt duduk dia pn ada serpihan ayam goreng, kerusi x dikemas semula. Bnyk tmpt yg da kosong semua x dibersihkan dgn dulang2, pinggan2 customer yg dah selesai mkn. Lantai dia x payah cakap la. Musim covid ni kena la jaga kebersihan dia tau ke x ni. X payah letak sanitizer la dkt dpn tu kalau restoren sendiri kotor. Masa sy nk balik tu, ada sorang staff perempuan dia jerit, " Ah!! Balik la!!!" Memang la kurang ajar betul. Xde adab la staff die ni. Kalau sy, sy dah buang da staff mcm tu.

Semalam saya ada pergi ke KFC JJ Ayer Keroh ni (31/12/21).Tempat dia, punya la kotor. Saya tak tau la pengurusan dia mcm mana sampai merata2 tempat ada serpihan habuk tepung ayam dia. Sampai tmpt duduk dia pn ada serpihan ayam goreng, kerusi x dikemas semula. Bnyk tmpt yg da kosong semua x dibersihkan dgn dulang2, pinggan2 customer yg dah selesai mkn. Lantai dia x payah cakap la. Musim covid ni kena la jaga kebersihan dia tau ke x ni. X payah letak sanitizer la dkt dpn tu kalau restoren sendiri kotor. Masa sy nk balik tu, ada sorang staff perempuan dia jerit, " Ah!! Balik la!!!" Memang la kurang ajar betul. Xde adab la staff die ni. Kalau sy, sy dah buang da staff tu.

SEMUA PEKEJE TUMPU PADA TAKE AWAY SAJA ?????? SAYA WALK IN BERATUR LAMA DAN PANJANG TAPI UTAMKAN TAKE AWAY !!!!!!!!! LAIN KALI TAKNAK BAGI WALK IN BUAT BANNER !!! BAGI TAHU !!!!! INGAT APE TUNGGUL KA ?!

TERLALU LAMA. SAYA DRIVE THRU PUKUL 01:33PM DAN PUKUL 02.35PM BARU DAPAT MAKANAN, SAMPAI DEKAT SANA DIA BARU BAGITAHU YANG DIA TUKAR KENTANG PUTAR DENGAN COESLOW.. RESIT PUN TAKDE. MALAS NAK TUNGGU LAGI SAYA PUN JALAN JE LA

I order at 2pm, untill 7:25pm still no receive my order. Customer service can't call, send email no response. Facebook messenger just a robot reply. No any staff call me , I paid all already.

I placed order in KFC app on 3.8.2021 for next day delivery 2pm. For the chicken skin combo and nugget.
When the time about to delivery, at 2.02pm, the status changed to DELIVERED. but actually no shadow of deliveryman or rider.
Called Hotline for over 1 hour. nobody answered, just the music box playing. if u get into the hotline, waited for 9minutes then line will cut off. so disappointed. money is gone.

KFC JALAN STADIUM ALOR SETAR. KEDAH.

SAYA PERGI DRIVE TRUE KFC JALAN STADIUM ALOR SETAR UTK BELI SET YG SAYA NAK. SET JIMAT CHICKEN SKIN. BILA SAMPAI DI DRIVE TRUE ORG YG MELAYAN SAYA CAKAP SET YG SAYA MINTA TAK BOLEH BELI DISINI KENA BELI DI DALAM. MAKSUDNYA KENA BELI DI DALAM RESTAURANT.... OK I IKUT CAKAP U..

AT 1.50PM I WALK IN... CONTER BANYAK KOSONG... SO ONLY ME YG ORDER.. TAPI ORG YANG NAK AMBIL ORDER TAK ADA DI TEMPAT... I GIVE TIME...
...THEN AFTER 2MINIT I START CALL THE FRONT PERSON YG AMBIL ORDER... DIA CAKAP 'TUNGGU SAT'.

SO I TUNGGU.. THEN THE BOY COME... I PUT IN MY ORDER..

RESIT I STATED 2.02PM.

3 KALI I ASK FOR MY ORDER...
FIST TIME..... SAT KAK 3 MINIT LAGI....
SECOND TIME...... SAT KAK 5 MINIT LAGI...
THIRD TIME....... SAT KAK TAK MASAK LAGI....
HAHAHAH
IM ASKING FOR MY RESIT AND I WALK AWAY....

MORAL OF THE STORY, I BUANG DUIT I TO KFC... LEBIH BAIK I BERI DUIT TU PADA ORG YG LEBIH PERLU
BRANCH SUPERVISOR LANGSUNG TAK DATANG AND ASK ME ANYTHING.. I CAN SEE HIM FROM MY PLACE STAND.. TAPI TAK BUAT APA2.... ACTUALLY I KELUAR WAKTU LUNCH OFFICE.

WELL... KFC CUKUPLAH SAMPAI SINI SAJA.
TQSM KFC MALAYSIA.

Hey KFC Management,

Complaint Details:-
Ordered 2 box 5pcs bucket Feas , included 2 potato(L), 2 set nuggets 6pcs and drink Pepsi 4cans.

My request was very clear on the receipt that "please give chicken only RIB for both sets and change the potato to coleslaw for both as well. If can't, please cancel this order".

This order was via GRAB and the GRAB rider also has asked the KFC staff is everything as per requested. KFC staff told yes.

Please terminate the manager of that KFC PANDAMARAN and I think we should advertise or post in social media on what KFC is doing for delivery in Malaysia. KFC just don't care about customer's request.


Regards,
Raj
Email: [email protected]

Saya nak cakap service layanan okey semua baik2 dan peramah. Dan ada yang sambut customer time masuk. Cuma saya tak puas hati saya order cheezy wedges tak dapat. Extra sos tak dapat jugak. Sambal untuk nugget pun tak dapat. Nugget patutnya dapat 9 tapi dalam box ada 6 je. Ayam semua kecik2. Dapat pun banyak bahagian kepak. Peha je dah 3 ketul kecik kecik . Yang lain tu semua kepak dgn 2 isi . Kepak pun kecik2. Saya memang suka KFC tapi sekarang KFC makin kecik. Harga pun mahal sangat2 . Saya nak KFC macam dulu2. Tolong la improve lagi.

Today i bought burger, fries and wedges from kfc seremban 2 drive thru. The burger was packed like someone threw the stuff inside and the cheese sos was over flowed at the sides and the patty was hard like it was cooked few hours ago. It wasn't warm at all. Is this kfc's quality. Is far as i know they will threw the burger which is made after its 30mins or whatsoever. And the fries was also chewy. What kind of service does kfc is providing for their customers. I am so pissed of with your service and quality.

Have given them many chances. No more. Rude. Lazy. Very, very slow service. Always wrong items, not what I ordered. They hate having customers. Just want their salary without doing any work at all. The thing is, when customers stop coming and the outlet (s) close, they want to be jobless, yes? Because don't expect McDonald's to hire you! As for me, I'll never, ever, set foot in any KFC outlet for as long as I live. It's only McDonald's for me from now on. Excellent service. Very, very fast. Excellent quality. Professional staff. McDonald's always wins hands down!

I buy two set ORI RCPE BGR ,after I back home notice that one set French fries missing also the burger ingredient so poor so in have to go back and ask them, the answer give is you open back side and you can't see the ingredient then I open two side to them review then she give answer inggredint finish and finally she ask the staff to add the vegetable but the explanation she give is I requested to add the vegetable what kind of this service???

I had a snack plate this evening at KFC, Jalan Puchong.

The chicken served is hard and dried. Obviously it had been boiled the second time. It's a big disappointment.

Its also not the first encounter. I hope my complaint will bring back the finger licking good chicken always.

The store ID: 10100891, Finance ID: 1130089. Date: 24th Feb 2021. Time: 19:04 hours.

I have taken photos, but it is too large to upload here.

Saya ada membeli kfc di branch alor gajah (id store: 1010270) pada 1/2/2021 pukul 2ptg. Saya dapati coleslaw yang saya dapat sebagai side order untuk 2 unit snack plate yang saya beli telah rosak dan masam. KFC tolong pantau kualiti makanan yang dijual kepadda pelanggan sebab pelanggan beli guna duit bukan guna kertas A4.
Lagi satu pekerja KFC tolong diberi latihan dengan lebih kerap untuk sentiasa melayan pelanggan dengan ikhlas, bukan dengan muka ketat dan berat mulut untuk menjawab. Jangan sombong sangat ya sebab tiada pelanggan yang beli macam saya tiada la gaji pekerja-pekerja KFC tu nanti. TERIMA KASIH harap maklum.

I just buy package 2pcs rice combo at kfc komtar georgetown. this is not the first time i faced this problem, but today was very disappointed. the chicken size is smaller compared to other branch, i dont know why, every time i got small size chicken.. today i got very small size drumstick, CONFUCIUS wthr it is chicken or bird. THE DRUMSTICK SIZE WAS LIKE 1/3 OF MY PALM..

PLEASE CONTROL THE CHICKEN SIZE, OR ELSE I FEEL LIKE WASTING MONEY BUYING YOUR CHICKEN. I RATHER BUY RM1 CHICKEN WHICH HAVING THE SAME SIZE AS YOURS.

KFC KOMTAR PENANG

Pada 25 Disember 2020 lebih kurang jam 5 petang sebelum jam 6 saya melalui KFC Drive thru. Saya order menu Tandoori Chick N Go dan set Snacker Box sahaja tetapi pengambil order telah menambah order sesuka hati tanpa kebenaran saya. Beliau telah menambah order Cheezy Wedges dan apabila saya nyatakan yang saya tidak order makanan tersebut, pemberi makanan menyatakan jika kami order Tandoori Chick N Go bermaksud kami order Cheezy Wedges sekali. Tetapi kami terpaksa membayàr wang berlebihan walaupun bukan silap kami. Saya mengetahui jika order Tandoori Chick N Go akan dapat itu sahaja kerana saya pernah order makanan yang sama sebelum ini dan semuanya baik-baik sahaja. Dan juga Chick N Go yang saya dapat hanyalah Chicken Fillet yang tidak bersadurkan Tandoori. Kesilapan tidak sepatutnya berlaku kerana pada ketika itu pelanggan tidak ramai. Kejadian berlaku di KFC Drive-Thru di cawangan Batu Pahat beralamat Lot PTD 55587, Jalan Tan Swee Hoe, Taman Murni, 83000 Batu Pahat, Johor. Sila ambil tindakan terhadap pengambil order yang tidak boleh bercakap dengan betul serta pemberi makanan yang tidak telus. Sekian térima kasih.

Sepatutnya ruangan soal selidik kepuasan pelanggan diisi oleh pelanggan.(https://u.kfcvisit.com/mys?AspxAutoDetectCookieSupport=1) tp ada staff KFC ni bertindak isi sendiri untuk pelanggan. dan yg kelakarnya staff tersebut pinjam handphone pelanggan. Masa oder tu sy ok ja bila cashier ckp xdpt resit sebab kehabisan resit. Rupanya dorg simpan resit untuk isi sendiri soal selidik kepuasan pelanggan. sendiri angkat bakul ke?? telus ke mcm tu? saya betul2 xpuas hati. tp x sampai hati nk marah staff yg pnjam phone sy tu. Saya tau dia pun dpt arahan dari branch manager. nk complaint situ pun xguna sbb mmg dh tau manager sendiri pun x telus. KFC BBST Sepang,
anda diperhatikan ya. Aduan akan terus dibuat sampai ada yg respond dgn aduan sy nih.

KFC BBST, Sepang!
KFC BBST, Sepang!
KFC BBST, Sepang!
KFC BBST, Sepang!
KFC BBST, Sepang!
KFC BBST, Sepang!
KFC BBST, Sepang!

Sepatutnya ruangan soal selidik kepuasan pelanggan diisi oleh pelanggan.(https://u.kfcvisit.com/mys?AspxAutoDetectCookieSupport=1) tp ada staff KFC ni bertindak isi sendiri untuk pelanggan. dan yg kelakarnya staff tersebut pinjam handphone pelanggan. Masa oder tu sy ok ja bila cashier ckp xdpt resit sebab kehabisan resit. Rupanya dorg simpan resit untuk isi sendiri soal selidik kepuasan pelanggan. sendiri angkat bakul ke?? telus ke mcm tu? saya betul2 xpuas hati. tp x sampai hati nk marah staff yg pnjam phone sy tu. Saya tau dia pun dpt arahan dari branch manager. nk complaint situ pun xguna sbb mmg dh tau manager sendiri pun x telus. KFC BBST Sepang,
anda diperhatikan ya. Aduan akan terus dibuat sampai ada yg respond dgn aduan sy nih.

KFC BBST, Sepang!
KFC BBST, Sepang!
KFC BBST, Sepang!
KFC BBST, Sepang!
KFC BBST, Sepang!
KFC BBST, Sepang!
KFC BBST, Sepang!

18 dec 2020.. pkul 17.32 sy beli bucket kfc 12 pcs tp bila smpai rumah buka kotak hanya ada 9 pcs.. saya sangat kecewa. sebelum serah kepada pelanggan tolong kira dahulu apa yang pelanggan oder. .. kfc shell damansara counter3 bernama zulkarnain.

Pada tarikh 25/11/2020 jam lebih kurang 5.53 ptg saya telah pergi membuat tempahan melalui pandu lalu di kfc sek 2 shah alam selangor. Ketika membuat tempahan saya telah memesan bahagian yg saya inginkan iaitu 2 bahagian peha dan 7 bahagian yg di minta rangka campur bahagian atas peha tetapi apabila sampai rumah bila buka kota kfc sungguh mendukacitakan. Sebab bahagian yg diminta tidak sama apa yg di inginikan. Bahagian yg dapat 5 ketul peha,1 kepak, 1 rangka,2 ketul bahagian atas peha.
Semuanya kecil2.. mohon pihak kfc ambik tindakan sebab kami bayar dgn harga yg tinggi.. saya ada bukti resit dan gambar tersebut.

I came to Tesco Kepong KFC and I was starving for spicy chicken and here the staff told me the spicy chicken is finished, as it is only 8.30pm,I asked I they can cook for me and I am willing to wait, but they said they only serve whatever is left. I was wondering is this the policy in KfC!? I am truly disappointed.

I ordered "KFC Bucket Berbaloi 12-pc Combo" through KFC apps at 12.25pm on 6 August 2020.

Delivery time was 60mins, which should be reached at 1.25pm.

However, the order did not reach, & the KFC Tesco Puchong personnel called me at 1.55pm stating that the order is delayed again & could not give a estimated delivery time.

Reason for delay is they have only 1 rider which is unacceptable.

I ordered the bucket for lunch for young kids at home & not for teatime.

When I asked to cancel the order, they requested for my credit card number, which is not acceptable.

I hope that I would get a proper response from KFC management as this is due to KFC's negligence.