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POS LAJU

Malaysia

Consumer complaints and reviews about POS LAJU

Aira Send email
 
Jul 17, 2018

Barang delay

Check barang item dispatched out 12/7..tapi tak sampai-sampai even dah 5 hari. Kata POS LAJU. No status update lepastu. Please update.
Tracking no : EP534223972my
Ariff Fadzil Send email
 
Jul 17, 2018

BARANG TAK SMPAI2

TAKNAK CKP BNYAK KENAPA BARANG AK PERAM KAT KEPONG

EN941795384MY

DAH SEMINGGU KAT SANA BUAT JERUK KE APA
qay Send email
 
Jul 17, 2018

Belum dapat parcel

Saya tunggu barang sejak 12 Julai 2018. Sekarang sudah 5 hari, dan barang tak sampai lagi. Bila check tracking number, dah out for delivery and delivered to someone. Saya tak dapat sebarang notis atau call berkenaan hal ni. Saya harap pihak pos laju dapat hantar parcel ke tangan saya. Atau at least have courtesy nak inform apa-apa berkenaan parcel saya. Terima kasih.

Belum dapat parcel

mohdhanafi Send email
 
Jul 17, 2018

Barang tersangkut. Pusat serahan yg salah

Track no EN439683655MY penjual drp subang Jaya kirim pada 5/7/2018 sehingga hari ni 17/7/2018 belum terima di Banting Selangor. Yg heran nya barang dah tersangkut lama kat pejabat serahan kapar Klang. Kenapa ke kapar Pula? Sepatutnya ke Banting. Saya dah minta penjual WhatsApp slip poslaju yg ditampal dibungkusan alamat Dan poskod adalah betul. pejabat serahan di Kapar sepatutnya hantar barang ke alamat betul jika dapati alamat bukan di kawasan mereka .Sila pihak yg berkenaan ambil tindakan segera.Cuba call pejabat Kapar tapi tak jawab

Barang tersangkut. Pusat serahan yg salah

mohdhanafi Send email
 
Jul 17, 2018

Barang tersangkut. Pusat serahan yg salah

Track no EN439683655MY barang Dari penjual Di subang Jaya hantar ke Banting Selangor kirim pada 5/7/2018 sehingga Hari ini 17/7/2018 Masih Belum terima. Check Di track barang tersangkut tidak bergerak Di pejabat serahan kapar Klang. Kenapa ke kapar? Sepatutnya Banting .Telah semak dgn penjual mereka telah WhatsApp gambar slip poslaju alamat Dan poskod betul.cuba call kapar Telefon tidak diangkat. Sepatutnya jika pejabat serahan dapati alamat bukan kawasan mereka forward barang kealamat yg sebenarnya dgn segera. Harap dapat tindakan segera

Barang tersangkut. Pusat serahan yg salah

pennyng5122 Send email
 
Jul 17, 2018

WHEN CAN I GET MY PARCEL?!

What a Suck service from post laju! Parcel arrived and log in system on 13th July morning, went Dato Onn two times to collect still not able to get! I spent the money for your service, end up need to collect myself and still not able to get!
Called nobody answer, what is the use of your helpline??
Thing inside not able to wait for so long time, however your post laju service is suck as post lambat!

Parcel: EE705864047TW
Ryukk Send email
 
Jul 17, 2018

Barang xsampai

Tlng hntr brng sy cpt 19 july sy pergi outstation. My tracking no ec830973109my. Brng sy stuck dkat poslaju brickfielf sejak 11 july n ptot cmpi ke selayang 14 july now dh 16 july. Sy tinggal seorg diri kat rmh so segala urusan sy akn terima n tandatgn. Tlng hntr brng sy cpt before 19 july sbb sy akn pergi outstation. Oh ye sy xde kenderaan. Sy xleh pergi ke brickfield utk ambik brng sbb 2 sy gne khimat pos laju. Tlng beri kerjasama dan sy amat hargai kerjasama anda
fariniramli Send email
 
Jul 16, 2018

parcel delay

tracking no : # ER349298424MY
mengambil masa yang agak lama untuk sampai dan tiada progress atau tiada update.
Dania Helmee Send email
 
Jul 16, 2018

Barang lambat sampaiiiii!!!!

Kenapa barang lambat sngt nk sampai?? Kalau sy pkai pos laju, brg smpai after 5 days. Dh tu ni pakai flexiprepaid, nk deliver brg lagi lambat ke??? Tolonglh deliver. Customer sy tnye knp brg xsmpai2 lagi.

FE001818167MY

Barang dh ship out sejak 11/7
Update: delivery Proses di delivery office shah alam (16/7)


syed narolhisa Send email
 
Jul 16, 2018

Tak sampai lagi weyyy

Saya hntar pparcel ke utm sekudai johor...kat pos bndar jengka...10/7...singgah kuantan 11/7...pos kuantan tak update tracking...katanya dh jalan ke johor tggu sampai 16/7 tak sampai pun...talipon sana tlipon sini ...semua tak tau kat mana....apehal
EP440845267MY
MayMay Send email
 
Jul 16, 2018

WHEN CAN I RECEIVE MY PARCEL ??

I would like to know when can you delivered my parcel ????
From 11/07/2018 until TODAY 16/07/2018 still NO updated and my parcel still at PosLaju KEPONG !!
Parcel Consignment Note: EN461281362MY]

HOW COME YOUR POSLAJU SERVICES SO SLOW NOWADAYS ??
Previously it just need to wait 1-2 working days can be receive.

Please give me the reasonable reason on delayed. Thank You.

WHEN CAN I RECEIVE MY PARCEL ??

Jomay Goh Send email
 
Jul 16, 2018

Late Delivery & Poor Service

I am suppose to receive a parcel but have not received it yet. As it is very urgent, I went to the nearest Pos Laju to check and was told that the item is already in the facility in Larkin and was advised to go to the facility in Larkin to collect.

Spoke to the first lady who mentioned that system shows item is in Larkin, but cannot collect because it has not been unloaded yet. 2nd lady came and spoke very rudely and said system shows haven't arrive. Followed up again the following day and was told that the parcel was sent to the facility in Dato Onn, went over personally to collect and your customer service had very poor attitude and was very rude.

Refused to offer any help or solution and just told me to go back home and slowly wait for 1 week. If item has not arrived then come back again to check. Tone and facial expression of the officer was very bad and he behave very poorly.
Natasa Idris Send email
 
Jul 16, 2018

ER321836857MY

Hi,

Kindly expedite to deliver parcel ER321836857MY ASAP.

Please be informed your service centre line 1-300-300-300 is not reachable. Kindly rectify!

Your immediate action is appreciated.
Irisquek Send email
 
Jul 16, 2018

Delivered to wrong person

I track my parcel it has been delivered to Fatin Aneesah???? I don't know this person and beside my house all Chinese and Indian, dun have Malay!!! The name write on the note is Chinese name how come can delivered to Malay house??? I dun know y the courier can make this kind of mistake??
Please settle this problem ASAP

Delivered to wrong person

Review1 Send email
 
Jul 16, 2018

barang lambat sampai

Saya nak melaporkan bahawa barang yang saya beli melalu Shopee belum sampai,sedangkan barang tersebut sudah sampai sebelum 11 Julai.Sekarang sudah 16 JULAI.Nama je POS LAJU.Kenapa tak sama dengan nama.Lambat....update sikit teknologi syarikat tu.
sakithati Send email
 
Jul 15, 2018

Poor Service

Item in the system not update since 6th July, when we call the centre. the hotline busy from morning till evening. Even try to call Klang post office busy from morning till evening for 3 days.

hope service can be improved if you all not satisfied with your salary or please do not let it go at your customer by keeping their parcel.

thank you.

unhappy customer.
Annu92 Send email
 
Jul 15, 2018

Unsatisfied service

I have ordered clothes in overseas and my supplier already post it out through pos laju. I still cannot trace my parcel even using tracking number. It is more than 2 week still I dud nit receive the parcel. My consignmenr number is EH196305945MY. Why such poor service given to customer. When i put this number it shows no record. Please take action as soon as possible. Please deliver as promised.
nicoleyeoh Send email
 
Jul 13, 2018

Delivery

Dear PosLaju Management,

Tracking No. ER348228339MY

May i know why PosLaju service is too bad?
This is my second complaint, last time u feedback the mail say will update your service, but know i still face this problem.

PosLaju should be “Laju” right? Why i not have this service?

Anyway pls hep me check why my parcel stuck and why no status update, at least let me know my parcel still in the process.

Delivery

cikfadhilasalleh Send email
 
Jul 13, 2018

BARANG TAK SAMPAI

Tolong check barang saya, masuk harini dah 10hari tak sampai, urgent tau dak!!!! Call berkali takdak respon sorang pon 🤬

EP499950565MY

BARANG TAK SAMPAI

aidarif Send email
 
Jul 13, 2018

camni ke bayar mahal utk poslaju ???

pos laju dalam selangor sepatutnyer boleh dpt dlm 1-3 sahaja. ini sampai seminggu ape citer...

camni ke bayar mahal utk poslaju ???

Mmei Send email
 
Jul 13, 2018

Parcel unable send to receiver

I have a postage to Sabah..i found that the tracking record shown that the parcel has been send to Sarikei, Sarawak..And i checked again the parcel has been sent back to KLIA Hub transit office..May i know what had happened? I already paid for the courier services but how come the postage cannot send to the receiver?Please help me to settle it asap...!!!!

Tracking no of pos laju: ED329724499MY

Parcel unable send to receiver

Zahra1 Send email
 
Jul 12, 2018

No update in tracking system

The track number is RP813608851IR. It is around 10 days the status is in transit!!! The worst post service I have ever seen. Few times I called customer service and holding the phone for around 15 minutes, but all customer service persons were busy and coukd not answer !!!! Please give me information about my parcel.....
JoyceTang Send email
 
Jul 12, 2018

Parcel Non Receives

I've been contacted your customer service care and hold on the line almost 40mins but no one pick up to resolve my problem.

I've received a text message to informed that parcel is ready to collect at Ezibox Tesco Bdr Puteri Bangi however after I attended by key in the consignment no and get the response "bungkusan tidak dapat disediakan".

Is this means that my parcel not ready to collect and meanwhile I have receive the message to inform me to collect before 30th June 2018.

Consignment no: ER343976649

Would appreciate you may look into it and revert me the status as this had made inconvenient to me.
Azrina3384 Send email
 
Jul 12, 2018

EN220806808MY

IN SYSTEM STILL NOT UPDATE, 1 POS 6/7/2018 BUT WHY STILL NOT PROCESS, PLEASE THIS IS SO IMPORTANT ITEM, PLEASE AND PLEASE GIVE A REASON WHY.
yurita Send email
 
Jul 12, 2018

pos laju

Ubat ayah saya telah dihantar sejak 7 Julai 2018 dari Gombak ke rumah kami di Taman Cuepacs Cheras. Tapi hingga kini tidak sampai. No. Track EH 470566164 MY. Harap tuan kesan di mana ubat tuan berada sekarang. Ayah saya memerlukan ubatnya. Terima kasih.

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