regimattam Send email
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Feb 27, 2017
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internet not working
our internet is not working past three days i am trying to contact several times but not any good respond pls
arrange technician
land line number- 0133628927
mobile 0501847300
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Qasim khan Send email
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Feb 27, 2017
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My stc dsl is not working signals is blinking
Linde line no 125301890
Iqma no 2413801818
Please check and resolve the issue
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Riyath Send email
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Feb 21, 2017
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Internet very slow
Dear sir
I m using 150 riyal quick net 4g router
That one 10 day very slow to running
Nw daily internet problem not good runing
Pls solve this problem
My no :0530582363
Iqama no:2359973761
Thank you
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BAHUDDIN ZUBEIR ABDUL KADAR Send email
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Feb 17, 2017
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cancelltion of fibre optic internet
i have cancelled the fibre optic internet by calling 900 on 5th feb they took all nnecessary information but they have not disconnected yet,why is the service by stc so poor.my landline no is 0115622645.my name BAHUDDIN ZUBEIR ABDUL KADAR.
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138340412 Send email
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Feb 12, 2017
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Internet not working
Please help. New connection 8days again first 2days working other days not working
6days 900 calling but not resbond
My
Mobile number : 0571497850
Landline number:138340412
Identity number :2416570287
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muteebalam Send email
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Feb 12, 2017
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Internet speed very slow 2-4 kb/s
Dear STC Representatives,
Kindly be informed that my stc Internet is not working since last 10 days. my stc router internet speed very slow 2-4 kb/s
And Sir, I have sent a 391-month bill wifi modam was Installation to 01.01.2017 . And my internet package is 200 Month
My stc router installtion date 1.1 2017 order no 00428780 line no (114464776
You can contect me on my mobile number
Mob no 0560219961
Iqama: 2407795653
Name Muteeb Alam
Hope to hear from you soon.
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mateenkhan Send email
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Feb 8, 2017
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No Interner Connection
I have been trying to get fiber connection installed since three months and every time I am informed that the plate installed out side my home is not active. We will resolve the issue in 2 to 3 days.
The plate on the adjacent home was replaced and with a different plate ID and now they have got internet connection. Last time I was informed that the plate TWILKHU0615 is wrongly fixed and the correct plate ID is not this
Please resolve my issue.
Contact
Muhammad Mateen Khan
055 578 9604
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Bashar Send email
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Feb 7, 2017
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Land line(home brand ) not working
Dear STC Representatives,
Kindly be informed that my stc Internet is not working since yesterday. my stc modem did not show the signals. please update and do needfull...
You can contect me on my mobile number.
0580925424
I qama: 2403768209
Hope to hear from you soon.
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mateenkhan Send email
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Feb 7, 2017
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No internet connection
I have been trying to get fiber connection installed since three months and every time I am informed that the plate installed out side my home is not active. We will resolve the issue in 2 to 3 days.
The plate on the adjacent home was replaced and with a different plate ID and now they have got internet connection. Last time I was informed that the plate TWILKHU0615 is wrongly fixed and the correct plate ID is not this
Please resolve my issue.
Contact
Muhammad Mateen Khan
055 578 9604
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aliaizaz54 Send email
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Feb 4, 2017
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No internet fiber connection installed even after 3 weeks of Request
Hey,
I had applied for internet connection at my home about 3 weeks ago and still there is no connection. I went to the Aziziah main Office for like 3 times. Then the Head Office on Madina Road near Masjid e Ayesha about 4 times and requested all the concerned departments and nobody seems to care about the issue. They are just nodding their heads and when i tell them the issue, they say that we will resolve it and still no resolution has been made. This is very poor customer care service. My apartment building is in Kakiyah,Makkah and the building has a STC fiber box installed about more than 3 months ago which apparently has an issue of something and is not functional. Please help resolve the issue. Really poor management by the customer services. Please tell them to solve complaints at priority. The STC Box ID for ref is:
KAKEKHU 0018
FTTH-FDT - 002
PO -1-32
FEEDER 33
OSB -01
My contact No is: 00966-58-3181160
Thanks
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dpkanvadia Send email
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Feb 2, 2017
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Cancellation of Landline Internet Connection
Dear Sir,
In reference to above subject, will u please explain to me how to disconnect my stc landline internet connection
Land line number ia - 0114384825
Accoune number is - 2032971434
Please give me the working solution.
Thank's
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Sham786 Send email
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Jan 23, 2017
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Cancel landline and fibre optic
Dear Stc I would like to cancel my landline and fiber optic. I went into Stc store on Imam Saud to cancel but they asked me to call 900, and no one is really that helpful. I must have called more than 50 times.
My bill number is 2038961643
My landline Is 0112962918.
I have a balance to pay but before I pay I want to make sure that it's cancelled. I'm sat in Stc store now hoping to get it cancelled.
I would like to know who I can complain, do they have a trading standards here.
Regards
Mr Riaz
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shakeer Send email
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Jan 19, 2017
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want to cancel wifi service
Dear sir i am using stc wifi postpaid service . I am in riyadh now my room mates using it in jubail .now i am going back to my home country .i visited stc office in riyadh they told me to call 900 and cancel it but i cant connect to the customer care so please help me to cancel my service
No 0133634264
Mobile num 0538727337
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Abdul Qayyum Send email
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Jan 17, 2017
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Transfer of location
I transferred my accommodation to other place and I personally complaint to change my land line internet last week and this week as well until now it is not transferred and because of this other people are using my net and I am suffering with out my internet my land line internet no is 114820536.
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rizwanhamdard Send email
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Jan 15, 2017
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AFTER CANCELLATION BILL COME AGAIN
Dear STC Employees,
0114861183
ABOVE LAND NUMBER CANCELLED FROM LAST FIFTEEN DAYS AND TODAY AGAIN THEY SEND A BILL AND EVEN PHONE IS NOT RINGING AND THEY SAID THAT IT IS DISCONNECTED.
WHY THEY SEND BILL AGAIN AND AGAIN.........................
ITS PATHETIC
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Farrukh Shehzad Send email
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Jan 9, 2017
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Landline internet noy working
Dear STC Representatives,
Kindly be informed that my stc Internet is not working since yesterday. my stc modem did not show the signals. please update and do needfull...
My stc landline number is 114465188.
You can contect me on my mobile number 0590038086.
Hope to hear from you soon.
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josephy Send email
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Jan 9, 2017
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ADDITIONAL BILL
0114068443
ABOVE LAND NUMBER CANCELLED. HOWEVER, EVEN AFTER THREE MONTHS STC SENDING BILL ! PLEASE HELP.
UNABLE TO TALK TO 900 AS NO VALID LAND NUMBER. FOR WHAT REASON SENDING BILL FOR THE CANCELLED LINE
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josephy Send email
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Jan 9, 2017
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0114068433
dear sir
Cancelled above land number, however, even after three months bill receiving ? Number not exist....However Bill sending by STC ?
Please help!!!!!!
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Baya Send email
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Jan 6, 2017
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Stc landline internet services
Dear sir
Please rectify my landline it is not working since 2 days ago. My landline number is 126280042 and my iqama number is 2315375044 or call me through this number 0583433087
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Baya Send email
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Jan 6, 2017
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Stc landline internet services
Dear sir
I have been using internet for the last one and it works nice . But for the last two ay no connection to internet please check on it . My landline number is 126280042.my iqama number is 2315375044.
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noorahmed Send email
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Jan 3, 2017
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BIT LAIZY SERVICE BY STC
DEAR STC PROVIDer,
Currently i have STC ADSL LANDLINE INTERNET SERVICE WHICH IS REALLY WORTH LESS OF BUYING, AND LAST YEAR WE REQUEST STC CUSTOMER CARE TO UPGRADE IT TO FIBEROPTIC, LUCKEYLY WE FOUND THERE IS NOT FIBEROPTIC CONNECTION TO OUR BUILDING THEY HAVE INSTALL THE BOX BUT NOT CONNECTION.
WHERE AS MOBILY FIBEROPTIC IS AVAILABLE.
KINDLY PROVIDE A TECHNICIAN FOR KHOBAR AREA NEAR PAKISTANI SCHOOL TO ARRANGE FIBER OPTIC CONNECTION IN OUR BUILDING BLOG.
YOUR KIND ACTION WILL BE HIGHLY APPRECIATED
tHANK YOU
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Khawaja asif Send email
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Dec 31, 2016
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My internet working slaw
Dear sir
My stc dsl very slow form last 2 month
My name. Muhammad Asif shahzad
Iqama no. 2313472173
Landline no. 0172361550
My Mobile no. 0582465181
Please check and reslove the issue
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Khawaja asif Send email
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Dec 31, 2016
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My internet working slaw
Dear sir
My stc dsl very slow form last 2 month
My name. Muhammad Asif shahzad
Iqama no. 2313472173
Landline no. 0172361550
Please check and reslove the issue
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magdyfayed Send email
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Dec 31, 2016
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Landline With Incorrect Ownership Information
Dear Sir;
Good Day!
I am using STC landline internet service sine last 3 years. I would like to correct the ownership information on the STC database of my landline as the currently information under my Iqama number with diffrenrt ownership name as well as some information under STC business and some under STC personalto. So, i need to unify the information and to disconnect the phone as i transfered from my current resdancy to another one
Name: Magdy Ibrahim Sayed Fayed
Iqama number: 2055991307
Landline # 0122069614
City: Jeddah
I know this is not the forum for what I have asked but if you help me out , I would be greatly appreciated
Regrads,
Dr. Magdy Fayed
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J Ninan Send email
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Dec 22, 2016
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Landline & Internet - Not working
Dear sir
My land line number is 013 8939131 internet is not working last 2 days Please do the needful at the earliest.
For any query please contact in my mobile number 0541567796.
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