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Microsoft billing bill.ms.net WA

United States

Consumer complaints and reviews about Microsoft billing bill.ms.net WA

tinacnsg Send email
 
May 12, 2017

authorization charge

i did not buy any Microsoft product this year, last April buy the 365 office online, 26 April 2017 auto charged SGD147.73 from my citibank credit card. the transaction is MSFT<E05003TOX8> MSBILL INFO SG ,FOREIGN AMOUNT US DOLLAR 102.72. please refund this money to me asap. and send email about this refund.
neshupida Send email
 
Mar 15, 2017

Microsoft *Onedrive MSBILL.INFO SG

I have a monthly Charges on my CITIBANK Credit Card of Php 99.99 and I don't have any idea how it happen that there is an automatic charges, where in fact I only started it for free, without any information they bill it right away.

Nestor Hupida
davidentin Send email
 
Mar 10, 2017

Nonincurred Credit card charge

I was billed $ 134 from "MICROSOFT*ANSWERDSK MSBILL.INFO WA. I did not incur this charge and would like it removed from my American Express credit card bill. How can I talk to someone about this and have action taken? [email protected]
angie perez Send email
 
Feb 27, 2017

Unauthorized Charge

Good Morning,

Their is an un-authorized charge on my bank acct for 106.86
I do not have an account with Microsoft nor did I make any purchases.

Please issue a refund ASAP.

Thank you.
Valentin Delacour Send email
 
Feb 9, 2017

Unauthorized charge

I'd rent the programme Power Point for 1 month (dezember) and now I receive every month a new invoice.
I please you these invoices to cancel.

06/01/17 MICROSOFT OFFICE 365.0848858868
05/02/17 MICROSOFT OFFICE 365.0848858868

Thank you for your answer,
Best regards

Valentin Delacour
CRS7714 Send email
 
Jan 31, 2017

Unauthorized Charge

An unauthorized charge was pulled from my account today, Jan. 30, 2017. It shows, "PURCHASE MICROSOFT MSBILL INFO WA" and has taken out $21.61. This needs to be refunded ASAP. You can e-mail me at [email protected]. Thanks.
TOM PINKOWSKI Send email
 
Jan 24, 2017

BILLING 158.24

I HAVE NO PROBLEM WITH THE BILLING EXCEPT THAT I HAVE MY STUDENT HOME EDITION PLEASE SEND ME THE INFO.TO BE ABLE TO USE THE PRODECT THAT I PAID FOR. THANK YOU TOM PINKOWSKI
Dodgerfan72 Send email
 
Jan 19, 2017

(2) unauthorized charges

I have just noticed my cc statement has two charges from Microsoft. I have never ordered anything or have had any business with Microsoft. The charges were made on 12/10/16 and 12/11/6. I would like these charges refunded back to my card asap. Thank you in advance for your attention in this matter. Feel free to email me at [email protected]. I am enclosing a pic of my statement.

(2) unauthorized charges

EGorlitz Send email
 
Jan 16, 2017

Unauthorised charges...Visa Microsoft Store MS Bill

three unathorised transactions on our Visa Debit card in 2 days... 13/01/17 a debit of $100, 13/01/17 a $299 debit, then on 14/01/17 a $100 credit ??? nothing purchased, We were not even anywhere near a computer on 13/01/17 !!!!
devangvyas Send email
 
Jan 13, 2017

microsoft charges

Please let me know what following charges are debited to my account.

Date Ref. Number Transaction Details Amount
02-01-2017 74432677002700000882325 MICROSOFT1291INRUSDB2C BILL.MS.NETSG 350.00

05-01-2017 74432677005700017483999 MICROSOFT1291INRUSDB2C BILL.MS.NE 330.00


Please clarify, if it is genuine it is ok, otherwise reimbursed these charges to my account.
devangvyas Send email
 
Jan 13, 2017

MICROSOFT1291INRUSDB2C charges

Hi,

I did not authorize following charges and have no idea what they are in relation to.

Date Ref. Number Transaction Details Amount
02-01-2017 74432677002700000882325 MICROSOFT1291INRUSDB2C BILL.MS.NETSG 350.00

05-01-2017 74432677005700017483999 MICROSOFT1291INRUSDB2C BILL.MS.NE 330.00



Please clarify and reimbursed for these charges to my account.
Scottyh Send email
 
Jan 3, 2017

Unauthorised payments

Dear Sirs,

£3.99 is being taken from my bank account on the 28th of each month from Microsoft Live. However, when I have tried to access Microsoft I get a message to say that my account is blocked and I cannot unblock it to cancel this payment.

Please can this be cancelled with immediate effect.

Kind regards

Heather Rowland
victimoffraud Send email
 
Jan 2, 2017

Stolen Credit Card Info

I went online to check my Visa card information and there was a $149.00 charge and right below it a credit for $149.00 posted to my account. I have never done business with MICROSOFT *STORE / MSBILL.INFO WA and they have somehow stolen my credit card information from somewhere online. I did purchase several Christmas presents from different websites during Nov. and Dec. These thieves should be caught and locked up for doing this. I was fortunate that my account was credited for the amount they stole and I immediately called the telephone number on the back of my credit card and had my card cancelled.
[email protected] Send email
 
Dec 5, 2016

Unauthorized Charges

I have 2 unauthorized charges from this "store" for $1135.13 EACH!! When I call the number listed on the transaction they tell me there is no record of those transactions. December 2. 2016
ShannonJean Send email
 
Nov 29, 2016

THEY TOOK MONEY, UNAUTHORIZED!

After reviewing my bank account online, I noticed a rather large charge deducted from my account. & it gave me "Microsoft storebill.ms.net wa", I sure in the hell hope I can get my $$ back & would really like to know who/what this company is!! This is TOTALLY UNACCEPTABLE!
brucemac Send email
 
Nov 28, 2016

poor service

Sir: I am unable to purchase from the store and the games we have downloaded cannot be opened. Our little great granddaughter is very upset as well as me. We pay for games but cannot play or do anything at all. Bruce D. McMillan [email protected]
gloria luarte Send email
 
Nov 20, 2016

MICROSOFT BILL MS NET WA

hICE UNA RENOVACIÓN DE SUBCRIPCIÓN DE OFFICE PARA WINDOW 10. EN MICROSOF NO APARACE REGISTARDO , PERO SI EN MI BANCO Y DOS VECES. NECESITO ME REVER LA COMPRA Y ME LA DEVUELVAN. COPIO COMO APARECE EN MI BANCO: 20/11/2016 MICROSOFT BILL.MS.NET WA US US$ 488,00 0,72
18/11/2016 MICROSOFT BILL.MS.NET WA US US$ 488,00 0,72
Urgente solucionen esto!. De lo contrario iniciaré acciones legales. Está claro que ustedes no son Microsoft oficial.
Mi nobre Gloria Ximena Luarte Veloso
karine Send email
 
Nov 18, 2016

Unauthorized charges

I would like to complain about the unauthorized charges on my credit card for a total amount between october and november 2016

of amount cumulate of 900CHF transactions from 19 the october and 10the in November (amount 5.70; 11.40: 44. CHF)

In 19 september we offer a game "Over Watch" for 12 years old which I bought in a shop.

The bank has been contacted immediatly when I received the details on the 18 of november. I will fill a complain form and cancel the credit card

How you can imagine a game can charge you successively 9 amount on the same date without any alert ?
With no information, with no autorisation code

A complaint will be depose in Switzerland and consumers association about this FRAUD
wenjun155 Send email
 
Nov 1, 2016

Unautorized charges

Were charge on 27Oct on MSFT * 18 00
What the hell is this
Call My bank and got it to cancel
and she told me it was microsoft charges?
but i didnt even pay anything to Microsoft
And it was overdraft charge somemore now my bank is negative thanks to it

can anyone help me to get back my money?
email: [email protected]
japonica Send email
 
Oct 31, 2016

MICROSOFT ANSERDSK BILL.MS.NET ON

Unauthorized charge on Oct. 18 for $140.70. I do not even own a PC. I have advised my credit card company and cancelled my card.
grumpy pete Send email
 
Oct 5, 2016

unauthorized payments from credit card

since the 05/042016 to present day i have had 20 unauthorized payments come of my card.the following information is where these payments have gone MICROSOFT STORE,STREET ATRIUM BUILDING,CITY BILLS.MS.NET .please can anyone tell me who these people are
Shandraandjodi Send email
 
Sep 27, 2016

Unauthorized charges

Many unauthorized charges on my credit card from Microsoft . These were not authorized. Do not own Xbox .

Unauthorized charges

tanisha Send email
 
Sep 26, 2016

Unauthorized Transactions

MICROSOFT STORE BILL.MS.NET WA

$39.99 , $59.99, $69.99, $39.99 . I HAVE NO IDEA WHAT THESE TRANSACTION ARE FOR I DID NOT AUTHORIZED NONE OF THIS I NEED MY MONEY TO GO BANK INTO MY ACCOUNT, THIS IS CRAZY.

THANK YOU..
kartiksivaraman Send email
 
Sep 10, 2016

MICROSOFT SUPPORT or FRAUD

bill.ms.net shows a visa charge. I google and I get info regarding the charge being fraudulent. See below the url
http://www.complaintboard.com/microsoft-billing-bill-ms-net-wa-l13457.html

It gets more interesting.... I contact MICROSOFT on the chat line and mention the above url. The lady on the chat line wants to talk to me on the phone. I give her my phone number. She asks for my visa number !! I declined to give my visa number to some bonehead over the phone line. She wants to investigate if the url bill.ms.net is FROM Microsoft and if not may be it is fraudulent (the Microsoft personnel is not sure). she puts me on hold forever to find out about the charge and she says she was hoping to get my visa number. But she understand why I do not want to give her my visa number. My phone is still on hold.... I am interested in knowing her answer. Something is wrong here. If she is working for Microsoft, something seriously wrong here.
VPHI Send email
 
Sep 8, 2016

MICROSOFT *STORE WAUSBILL.MS.NET

THIS COMPANY IS FRAUDULANT!! IF YOU SEE A CHARGE, CANCEL YOUR CARD RIGHT AWAY! IT IS NOT MICROSOFT! THEY WILL NOT REFUND YOUR MONEY AS THEY ARE CONS WHO HAVE STOLEN YOUR ACCOUNT NUMBER! MICROSOFT IS NOT ASSOCIATED WITH THEM AT ALL! CALL YOUR BANK! DISPUTE THE CHARGES AND GET YOUR BANK TO DISPUTE!

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