[email protected] Send email
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Sep 17, 2015
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unauthorized use of my credit card
Dear Sir,
You charged me with 69 euro for a purchasde I did not submitted. How can you know that I want to renew my subscription for office if you don't notify me in advance?
Maybe I have no computer anymore. This is not correct and I request an answer.
If I want to purchase, I will let you know after you nitfied me that I owe you 69 euro.
I hope you have an answer for this
Thank you
Roger Allaert
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linkelley Send email
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Sep 1, 2015
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Unauthorized debit on my card
I did not use my card to make any online purchases. This includes this one, which I did not make nor had any knowledge of. MSFT*OFFICEOFFICE.comNVUS in the amount of $21.42 on 08/31/15. I will be disputing this charge and if your wise you will refund that amount back into my account. Thank You, Linda Kelley.
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kokpiau Send email
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Aug 24, 2015
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unauthorized charges on my credit card
I have the unauthorized charges showing on my checking account below which were for "Microsoftstore*bill.ms.net" . Had called bank and make a complaint on that and going to call Microsoft now to file the complaint.
14/08/2015 *MSFT *MICROSOFTSTORE BILL.MS.NET WA USD 117.69
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pamela1 Send email
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Aug 24, 2015
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charge made after cancellation
I cancelled my charge of £14.99 last year but I received another charge! Why am I being billed for a service I cancelled 10 months ago
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wpp38889 Send email
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Aug 23, 2015
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Unknown charge
My credit card shows a charge of $106.49 and I don't have any idea what it is for.I have permitted my grandsons to use this card
in the past but they have always asked for permission and neither one admits making the purchase. The charge was made on
Wed. 8/19/2015 and I would just like to know what the purchase was for.
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Sally Nielsen Send email
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Aug 13, 2015
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Microsoft billing bill.ms.net
Peolple who get charge from MFT bill.ms.net - shuld investigate i they may have purcased a Ondrive - extra Space,since that will be charged very month.
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ddiotte Send email
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Aug 12, 2015
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wrong billing
On my credit card there is a charge identified as Microsoft Bill.Ms.Net ON of $7.91 on July 29, 2015. I have no clue what this is. I asked for a free Win 10 updatebut I am still waiting for it. Please help me get a refund of this amount.
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uyenngo Send email
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Aug 7, 2015
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Unknown purchase
So I've received an email from my online bank service said that my account balance failed below $25, I went online to check and saw that "CHECK CARD MSFT BILL.MS.NET WA ON 08/06" with the amount of $21.23. I called Microsoft online service and spoke to them, they asked me to provide some information and tell me to wait for them to work on it. I called my bank and they asked if I've updated my Windows to 10 and they told me that the update is not free and I should call them back tomorrow to make a refund if I don't update my laptop tonight.
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Janicekdepriest Send email
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Aug 6, 2015
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bogus charges
I have three unauthorized charges showing on my checking account which were for "Microsoft*bill.ms.net". They are : pending charge for $10.79, as of today, 8-6-15, charged $0.89 on 5-21-15, and charged $10.79 on 3-19-15.
My grandson, Jase Wygant, has a X-box, and I have authorized numerous purchases using my debit card, but these all show up as "MSFT*xboxlivebillxbox."
One thing I did notice on the bogus transactions is after the email address shown for Microsoft billing the most current one states NV whereas the other show WA...I am assuming they are the abbreviations for Nevada and Washington. I do not have a clue why Nevada is referenced but I do live in Washington.
I do not know my grandson's Xbox account number or other particulars but it could be registered under his parents' names, which are James Jeffrey Wygant (goes by "Jeff") and Jodi Wygant. Their address is 6 Pine Court Longview Washington 98632, and their email address is: [email protected]. Their home phone is (360)425-6780 and Jodi's cell phone number is (360) 430-7567, in case you need to contact them for permission to speak to me regarding this matter.
I noticed you have had numerous complaints on unauthorized charges I hope you will give this your prompt attention.
Thank you.
Sincerely,
Janice K. DePriest
[email protected] A
(360) 423-8975
(360) 270-9794 cell
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ARR Send email
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Aug 4, 2015
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money gone or stolen? (Microsoftstore.bill.ms.net)
Since the 03/07/2015 where we paid for the subscription to our 12 year old son xbox live gold. There has disappeared 1726 US doller on our bank account, we are baffled by this problem, because we do not find any purchase orders or invoices of the things that we should have bought, and we do not know what it is we bought, we hope can help us to get our money back.
The reason we first corresponds now is that this man has worked abroad
Hope to hear from you soon
best regards
Anders R Risum
Denmark
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marlieann Send email
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Aug 1, 2015
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microsoft
I have been charged 4.99 on my visa card for no reason. I have not purchased any thing from them
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Kelicakate Send email
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Jul 13, 2015
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Another scam/unauthorized transaction
It wasnt much but I'm sure they thought they could get away with it...
$9.99 taken out of my account
Havent even logged into a computer since school ended in April...ha
Nice try though!
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missylynne Send email
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Jun 30, 2015
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unauthorized charge on card
On june 9 2015 I was charge 59.99 on my account. I do not know what the charge was nor what this company offers. I called the Microsoft whom in turn gave me a case# and told me to call my financial institution, which I did promptly. I see the charge was not removed from my account and I want the charge removed right away thank you.
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Dontstealmymoney Send email
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Jun 3, 2015
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False billings.
27.04.2015 MSFT *MICROSOFTSTORE / LUXEMBOURG 99,00
06.05.2015 MSFT *BILLING / BILL 34,99
Microsoft has charged my account with false billings, i haven't logged into purchase anything, i cant even check what has been bought so that means my money has been stealed. How do i even get my money back?
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Francisco Send email
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Jun 2, 2015
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stoled my money!!!!
I am Pat Ybabba and I live on a fix income and this company stoped my money!! I had 41 withdrawals a total of $480 and now I have no money to eat, pay bills and pay my rent!!
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janice carroll Send email
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May 30, 2015
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fraud charges
Hi,
My visa credit card has been charged $1.99 and $4.99 on Feb 23.
The card was charged $40.19 and $4.99 on Feb 24.
The card was charged $59.99 on Feb 21.
The card was charged $59.99 on Feb 27.
I have never logged on to your site or purchased anything from your store so i need to know why you are charging my credit card for product i have never purchased.
Please reverse these charges of my account. My email is [email protected], my telephone # 1242-441-3384 or 1242-602-1574.
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[email protected] Send email
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May 22, 2015
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Debit card charges
On April 16, 2015 my debit card was charged 8 times totaling $153.92. On April 17, 2015 my card was charged 11 times totaling $96.89. Unauthorized charges.
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hjg Send email
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May 22, 2015
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Unauthorized Charges
My debit card is being charged many, many times for a large amount of money without authorization. This is terrible. I want my money refunded
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RODEN Send email
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May 12, 2015
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MSFT Billing without permission
I have 8 charges to my debit card , since last week MAY 4,2015 until now MAY 12,2015. ranging amount of 3.90 dollars to 25.50 dollars. WHY? , without being informed, and i see a lot of complaints here about MSFT charges to DEBIT CARDS. Can you PLEASE STOP ALL THESE CHARGES TO MY DEBIT CARD. AND SHOW ANYTHING FOR IT. And PLEASE REFUND MY MONEY. THANK YOU. This is my email add. [email protected]
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dangel1 Send email
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Apr 22, 2015
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Fraud Charges on Credit Cards
I have been out of town taking care of my 87 years old mom, when I returned I started going through my credit card account, I have been charged over $800.00 US Dollars, March 1 - 26th 2015, by Microsoft billing bill.ms.net WA!!!! There was NO phone number connected to these charges. I have contacted my credit card company to handle this for me and shut down my account.
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lbowler Send email
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Apr 21, 2015
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debit card charges
3 different charges in the amount of $19.99 have been deducted from account in the past 2 days - THESE ARE NOT AUTHORIZED CHARGES. Contacted bank and they suggested contacting the www.bill.ms.net website to discuss these charges. If no resolution, go to bank to dispute the charges and recommendation to CANCEL DEBIT CARD asap!
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dazzs Send email
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Apr 20, 2015
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credit card charges
Checked my bank statement. New charge of $7.83 from MSFT. No product and nothing to show for it. Microsoft are always issuing patches for there windows, better start patching their credit card unauthorized charging system before X amount of lawsuits happen. Mad as hell in Illinois.
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donta01 Send email
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Apr 17, 2015
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credit card charge
There was a chsrge to my csrd for 64.49 that I did not authorize
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donta01 Send email
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Apr 17, 2015
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credit card charge
I have a charge on my card for 64.49 that I did not authorize
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donta01 Send email
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Apr 17, 2015
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money has been taken of my card
64.49 has been taken off my account which I did not authorize
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