Submit a Complaint

POS MALAYSIA

Malaysia

Consumer complaints and reviews about POS MALAYSIA

umuhakeem Send email
 
Nov 2, 2017

LOST TRACK

hi...it's been 3 days, my parcel EN368735215MY tak gerak2 lagi from Postlaju Kuala Terganggu..apa masalah?
eunice1012 Send email
 
Nov 1, 2017

Poor Service

How long my product still need to stuck at pos laju? I been few weeks already and i do paid for delivery fee. I'm frustrated with pos laju service!

Poor Service

uelbafa Send email
 
Oct 30, 2017

Poor Service

Salam sejahtera. Saya ingin bertanya tentang masalah perkhidmatan pos Malaysia di PO Kota Belud. Berapa lama barang saya perlu di tahan di sana? Saya telah buat aduan melalui telefon pada 24hb yang lalu untuk penghantaran terus ke alamat rumah saya, namum sehingga hari ini masih belum saya terima. Mohon tolong ambil tindakan segera. Saya bayar perkhidmatan anda. Bukan secara percuma. 3 barang saya pending di post office. Berikut saya sertakan bukti ‘kelembapan’ pihak anda bertindak. Sila hubungi saya sekiranya ada masalah.

Poor Service Poor Service Poor Service

Ahmad234 Send email
 
Oct 26, 2017

Re: in malaysia?

Hi, this is three times I did order from lazada and shopee sites, they sent my order by post laju but post laju never delivery to my place. And the third time post laju refused to gave my order when I went to collect.
Plz if you don't like to take response so no need to take the order for delivery because usually customers no have time for shopping that's y they do online shopping, but if no delivery by post what's the benefits of online shopping?

Re: in malaysia? Re: in malaysia?

Consumer Send email
 
Oct 25, 2017

Slow deliver service

Why I sure the pos express to send my letter and it have been 3 days didn't reach. I pay rm3 for the pos express and I get the slow service. Why!!!!!!!!!!!!!!!!!
Cherish Koo Send email
 
Oct 25, 2017

Delay Pickup, Failed Delivery

1st time: Pick-Up References Number CD 59435 on 19.10.2017
* Never Pick-Up

2nd time: Pick-Up References Number CD 64656 on 20.10.2017
* Pick-Up on 20.10.2017
* Return to Sender on 25.10.2017 due to Packing Problem

Please give me an acceptable reason.

1 ) Why failed pickup for the 1st time?
2 ) The 2nd time, pick-up on the 20.10.2017, but failed delivery because of packing problem?! Well, then why didn't return to sender on the next day, but after 5 days (25.10.2017) !?

We need posLAJU, not posLAMBAT !!!

I called 1 300 88 5258, they said for complaint problem you need to call 1 300 300 300, we are pickup department only.
By the way, thank you for your patience and manners to the person who is answering me.

3 ) And why 1 300 300 300 NOBODY PICKUP the PHONE CALL?!

Delay Pickup, Failed Delivery

graceflower Send email
 
Oct 24, 2017

NO ONE PICK UP CALL

There's no one pick up call.. PLEASE ANSWER CALL !!!!

Tel: 04-263 7931
Tel: 04-263 6798

Tel: 04-262 4533


JUST WANT TO ASK ABOUT WHERE IS THE PARCEL GOING
BARNEY888 Send email
 
Oct 19, 2017

POS MALAYSIA LEMBAP

POS LAJU MEMANG LEMBAP LEMBAP LEMBAP.TUKAR JER NAMA KE POS LEMBAP.FOR WHAT NAMA POS LAJU PADAHAL LEMBAP.

POS MALAYSIA LEMBAP

BARNEY888 Send email
 
Oct 19, 2017

STILL NO UPDATE AND RECEIVED

LEMBAP PUNYA POS LAJU MALAYSIA

STILL NO UPDATE AND RECEIVED

feng Send email
 
Oct 18, 2017

DAMAGE GOODS

My Consignment Note No. EN831655668MY, When I received the parcel, it had been cut.
comickid Send email
 
Oct 14, 2017

Complaint about Slow Delivery & Didn't sent to Reiceiver

Sibu, Sararak don't have NinjaVan Courier (Selangor), so that transfered to Poslaju on 6 Oct. But Poslaju picked up on 10 Oct, then delivered until to Poslaju Sungai Merah Sibu (12 Oct) but parcel just left their office didn't do anything. Until 14 Oct I went to Poslaju office and got the parcel for my own. Please improve, thank you.

Tracking No: EG635357766MY

Complaint about Slow Delivery & Didn't sent to Reiceiver Complaint about Slow Delivery & Didn't sent to Reiceiver

b0704 Send email
 
Oct 12, 2017

disappointed service very bad

I call the customer care service 1300300300 but no connect to speak to anyone,no people answer,just listern to the robot talk again and again.Pos laju balakong this office very bad service work attitude is very bad.i changed few addresses also unsuccessful sent,but another pos office was successfully sent .this is not first time ,if not improved then this will cause other people time trouble
b0704 Send email
 
Oct 12, 2017

disappointed service ....very bad

I call the customer care service 1300300300 but no connect to speak to anyone,no people answer,just listern to the robot talk again and again.Pos laju balakong this office very bad service work attitude is very bad.i changed few addresses also unsuccessful sent,but another pos office was successfully sent .this is not first time ,if not improved then this will cause other people time trouble
Pengguna poslaju Send email
 
Oct 12, 2017

Masalah Perkhidmatan atau Kakitangan ?

Assalamualaikum & Salam Sejahtera.

**Rujuk gambar dibawah**

Cheras ke Johor Bahru (hari ke-3) barang still tak sampai.

Sebelum ni saya hantar barang dari Pos Laju Tampoi, Johor kirim ke KL ke Terengganu, Sarawak ambil masa 1 hari saja da sampai.

Perlu ke tunggu sampai 3 or 4,5,6 hari ? Esok Jumaat 13/10/2017 (PO JB closed) then dibuka semula hari Ahad. Ahad office kami closed. So, disini saya berharap teruskanlah melambatkan penghantaran barang tu ye sampai ke minggu depan (hari bekerja).

Hal sebegini disebabkan masalah perkhidmatan atau masalah kakitangan ye ?

Maaf jika terkasar bahasa. Kami sebagai pengguna ada hak untuk bersuara dan memberi pendapat masing-masing.

Yang menunggu tak kunjung tiba,
(Pengguna poslaju)

Masalah Perkhidmatan atau Kakitangan ?

Annesa Send email
 
Oct 9, 2017

Delivery lambat

Item sent out on 4/10/17 wednesday morning.
From kota kinabalu to kulai,johor.
Waiting till now never get any delivery yet.
Status of item tracking number has been received at Kulaijaya Pos laju 8/10/17 morning time.
Is it we need to wait for a weeks?why so late?
Johor gov off on friday&saturday.Is it take a many days
to deliver to customer?😞

Delivery lambat Delivery lambat

PROF. DS. DR. SONG SWEE HEE Send email
 
Oct 6, 2017

POS MALAYSIA complaint of delay

I have some goods from Amazon.com on 31 July 2017 reference tracking nos LX629499425US. According to Pos Malaysia tracking record online shows that the goods arrived Kuala Lumpur and was cleared from the Custom on 11 Aug to the Pos Malaysia.

I have made a report to Pos Malaysia Refer Report Nos: 170-905-0861. Until today, i don't received any reply from Pos Malaysia regarding this matters.
dudu Send email
 
Oct 6, 2017

Lost Tracking!

The tracking systems doesn't move at all, last updated saying "Consignment dispatch out from Transit Office" been stuck there for 2 days. Takkan la barang dari KL ke JB amek mase 2-3 hari. Pakai beca ke apa untuk delivery ke JB? Until today haven't receive my item. Called the hotline no. but no one answering! only the automated answer were answering the phone! poor service! Worst experience la!
melora tan Send email
 
Oct 6, 2017

Terribly slow delivery

The seller has posted the item on 27th Sept if I'm not mistaken, I checked the delivery status and it says UNDELIVERED and its almost the same time when i check it every day, and it finally says Item can be picked up from the Collection center, what is this? the postman didn't even reach my house, no note that has been left to tell me that the postman came before and I have to pick up? my tracking code is EP329683636MY, please do something, this is not the 1st time it happened to me
Joseph Teo Send email
 
Oct 5, 2017

Postman Attitude

The postman here at Poslaju Nilai has a really bad attitude.
First, instead of sending our parcel to front door of my unit, he will just phone call me and ask me to take my parcel at the lobby of my apartment which cause inconvenience to us as sometimes I am busy cooking or having shower. Apart from that, while they calling me, they speak with very bad attitude just like we are not the customers. Eg, “Hello, ini Poslaju, turun ambil parcel SEKARANG.” Sometimes, I missed a call from that postman and when I realised I call it back. The postman will not answer the call and we have to come down and check whether he is still at the Lobby as the parcel cannot be collected at the same day after the delivery is unsuccessful.
Pos laju Customer Send email
 
Oct 3, 2017

Late delivery, lack of system track update

This is Pos Laju or Pos Lambat service, i have been waiting my parcel for 2 & half weeks already, parcel was posted 14th sep from Kuantan to Kota Kinabalu, today 3th Oct, i haven't receive it, even on the tracking system it stuck at Kuching transit hub, i've call pos care & manage to get an update of the parcel, know what?? the parcel already arrive 22nd sep at Pos Laju KK & no sign of delivery, how bzy are you there pos laju staff?? slow as ####, this is the worst experience i ever had with Pos Laju.
nisha riya Send email
 
Oct 3, 2017

pos laju deliver very bad

Brg sy belum sampai lg.sy check di online unsuccessfully.sy call poslaju customer center pegawai semua busy.lepas tu sy call poslaju pasir gudang dia org ckp tak org kat rumah kata posmen.tapi saya ade kat rumah.then dia org ckp hntr esk .sy tuggu smpi ptg brg x smpi.sy call poslaju pasir gudang.dia org ckp posmen dtg rma sy xde kat rumah.posmen ckp ade hntr sms.sebenarnya dia x hntr sms.dia org suruh sy call num 0192787255.sy call x dpt jawab..mcm mne skrg.pos laju service very bad..My tracking num Ep 365892985 my
bomoh Send email
 
Oct 2, 2017

Delivery lambat

cakap 3 hari sampai. ni. dah 3 hari. x sampai2. kita check tracking dah smpai. tpi pegi ofis poslaju. dari pkul 2 smpai 5 petang tunggu di ofis poslaju. last2 disuruh dtg lagi esok. buat apa kat poslaju tu? buat barang ke hantar barang dengan cepat?
Darveen Send email
 
Sep 30, 2017

Plz be fast........late delivery...

Tlg cepatkan delivery saya.....mainly this item Ep367924725my....dh dekat2 1minggu 4 hari dah....haih..blm dpt lagi..plz.be fast.......if ade banyak delivery hore ppl for it...don't juz sit doing ntg.......think rasionally......think matured too...sorry for this kind of complain but im really over it....ade org ingat saya tipu mereka and all......nama saya makin hari makin buruk so tlg hantarkan cepat
Darveen Send email
 
Sep 30, 2017

Plz be fast

I need to get my items by today..it has been a week...ppl thought tat I have cheated them....I know theres alot of delivery too..but xkan la sampai seminggu xdpt lagi brg........
Darveen Send email
 
Sep 30, 2017

Lambat delivery

Weyh...tlg check la lambat delivery lagi......dah nak seminggu xdpt brg I cam mane skrg.......

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username