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POS MALAYSIA

Malaysia

Consumer complaints and reviews about POS MALAYSIA

Giogio Send email
 
Jan 4, 2018

ITEM STUCK FOR 2 WEEKS AND COUNTING

MY ITEM HAS REACHED MALAYSIA SINCE 28/12/17 AND CLEARED BUT CUSTOMES AND ARRIVED AT ECBC, PMN, SHAH ALAM ON 1 JANUARY 2018.

I CALLED PMN BUT THEY SAID THEY CANNOT CHECK ANYTHING ABOUT MY PARCEL AS THEY ONLY WORK IN ADMINISTRATION.

I CALLED POSLAJU SHAH ALAM AND FINALLY SOMEONE PICKED UP AFTER 7TH ATTEMPT. GUESS WHAT, BASED ON THEIR INTERNAL CHECK THE ITEM WAS NOT PROCESSED YET UNTIL NOW (4 JANUARY 2018).

NOTE THAT I CALLED THE HOTLINE NUMBER 20 TIMES AND NOONE EVER ANSWER ME. POSLAJU MIGHT AS WELL FIRED THEIR CUSTOMER SERVICE. WHAT A WASTE.

ITS BEEN 2 WEEKS NOW SINCE THE SELLER SHIPPED MY ITEM. "POSLAJU: BAD SERVICE, SLOW DELIVERY". ALREAADY FILED COMPLAINT TO KPDNKK, MCMC, LWE, SHOPEE.
nazreen Send email
 
Jan 4, 2018

so slow

MY172980843546L
tlg cek sudah 2 minggu tiada berita
nazreen Send email
 
Jan 4, 2018

so slow

MY172980843546L
please check sudah dua minggu tidak sampai
nazreen Send email
 
Jan 4, 2018

so slow

MY172980843546L
please check
mirol Send email
 
Jan 3, 2018

Parcel no update since 26 Dec 2017

Please update my parcel,tracking number EG636107416MY.

There is already 8 days no update, please help.
Below is latest update

26 Dec 2017
09:34:10 PM
Consignment dispatch out from Transit Office,
PosLaju Parcel Hub.
mirol Send email
 
Jan 3, 2018

Parcel no update since 26 Dec 2017

Please update my parcel, tracking number EG636107416MY

There is already 8 days no update, please help.
Below is latest update

26 Dec 2017
09:34:10 PM
Consignment dispatch out from Transit Office,
PosLaju Parcel Hub.
tenghengwai Send email
 
Jan 2, 2018

EN452946197MY

Item was shipped by vendor on 20/12/2017.
21/12/2017 reached PosLaju Parcel Hub. (Is there any contact number of this HUB?)

NO FURTHER UPDATE SINCE THEN!!!!

Besides, why is the customer service center is so terrible? NO ONE is picking up AT ALL!

EN452946197MY

Dhiya aizsh Send email
 
Jan 1, 2018

Still have no news bout my parcel EN929829938MY

I'm just wondering why I couldn't check my parcel with those tracking number that given. Almost 4 days. EN929829938MY.
Yes yee Send email
 
Dec 31, 2017

Cannot check the tracking number of my package

Enterprise say she was send the package on(28/12/17) to poslaju.But few days i just try to check the package tracking number at internet (online)..it show me not this package..is the system problem or what issues? Can let me know the package at where , tracking number:EN954199448MY
Kenbon10 Send email
 
Dec 30, 2017

No delivery or status update aince 27/12/17

Parcel arrived in Penang post office since 27/12/17 but until now no sign of delivery at all. No one is picking up the phone. Please expedite the delivery please. Or if not please have the officers to pick up the phone so that at least we can speak to someone. Tracking number: EN976514053MY
Kenbon10 Send email
 
Dec 30, 2017

Parcel no update since 27/12/17

Can Poslaju Penang please check why there's no delivery for parcel EN976514053MY since 27/12/17 when it already arrived for so many days?
sitirohani04 Send email
 
Dec 30, 2017

so slow

ER119567192MY please tlg check

2017-12-28
04:52 AM
Consignment dispatch out from Transit Office
PosLaju Parcel Hub

dah 2 hari..tapi still x update...kata pos laju...harap ambiambil tindakan...terima kasih
Babychka Send email
 
Dec 28, 2017

Never update my tracking number

Pls update my tracking number already 9 days no news. Its a present for my daughter who is birthday today untill now no news some more it's not cheap for send from Ukraine I spend 310 rm for the service but I see no service at all my tracking number CP875595720UA
ariaken Send email
 
Dec 28, 2017

ER086696740MY

Please update my parcel,tracking number ER086696740MY

there is 2 weeks no update already please help.
Below is latest update

Dec 19, 2017
03:49 am
Item dispatched out
Bulky ECBC, PMN
ariaken Send email
 
Dec 28, 2017

Parcel no receive already 2 week (ER086696740MY)

Urgent Parcel no receive yet after 2 weeks ER086696740MY.
Please check on it where is my parcel!!!
keep showing item dispatch out.

Dec 19, 2017
03:49 am
Item dispatched out
Bulky ECBC, PMN

Dec 18, 2017
10:12 am
Item dispatched out
Bulky ECBC, PMN

Dec 18, 2017
10:12 am
Item dispatched out
Bulky ECBC, PMN

Dec 18, 2017
09:59 am
Item posted over the counter
Bulky ECBC, PMN

Please send me email about details.
[email protected]
Norizzah Send email
 
Dec 28, 2017

More than 1 week item not received - ER104293316MY

I order an item from SHOPEE on 15 December. I pay RM23.19 for your service but your service too slow. More than 1 week item not received.

Please check status for my parcel just update 18 & 19th December only. Suppose I received on 20 Dec.

Appreciated if your site can take actian why take long time to update in your system and why my parcel still pending for delivery.

More than 1 week item not received - ER104293316MY

noriday Send email
 
Dec 28, 2017

Your tracking system is worst

My parcel is nowhere to be found in the tracking system which posted 3 days ago. Checked personally with the post office, it is already input in the system. My another parcel is already half way to the receiver, today it is no longer in the tracking system, nothing like it does not exist. Your tracking system sucks!
jeysha Send email
 
Dec 27, 2017

Parcel still in Balakong for 5 days!

Whoa Pos Laju, ur service is beyond worse! No other words to describe. My parcel was posted out by seller on 20th dec and arrived at Balakong Pos Laju on 22nd dec, and until now no sign of "out for delivery". Sleeping? Lately Pos Laju is being extremely inefficient. If you have lack of man power why not hire more? there are lots of people looking for job, so hire more man power la....haiya!!! teruk la. Call ur customer service, no one picks up. Complaint at facebook, no response also. So i will find every corner to post my complain till you upgrade your service.
newfroggy Send email
 
Dec 27, 2017

PARCEL NOT MOVING

Pos Laju Tracking : EN924432725MY
Sent out from Penang on : 23/Dec/2017


Until to-date, recipient still have not received yet and history still shown in Penang :

Date / Time Process Event
23 Dec 2017, 05:46:28 PM Item dispatched out Pos Laju P.Pinang
23 Dec 2017, 04:48:36 PM Item picked up Pos Laju P.Pinang

Please expedite the delivery as it is a medication aids for a Patient.

Called a few number in Pos Laju for a few days since morning to evening, but NO ONE PICK UP.
newfroggy Send email
 
Dec 27, 2017

PARCEL NOT MOVING

Pos Laju Tracking : EN924432725MY
Sent out from Penang on : 23/Dec/2017

Until to-date (27/Dec), parcel not moving and recipient still have not received yet and history still shown in Penang.

Call hotline for a few days, call KL branch for a few days, call Penang for a few days, NO ONE PICK UP.
xuanshao Send email
 
Dec 27, 2017

10 DAYS

My parcel EG613227424MY has not been send out and is stuck with the status " Item can be collected at
Pos Laju Brickfields" since 18/12/17. CANT even call the branch number , the call was purposely hung up after 1 second. Bad Service
xuanshao Send email
 
Dec 27, 2017

"Item can be collected at PosLaju Brickfields" for more than 10days

Parcel EG613227424MY stuck in Brickfields branch : "Item can be collected at PosLaju Brickfields" since 18/12/2017 . It hasn't send to me not even once. Called but it was purposedly hanged up after 1 second.
West Wong Send email
 
Dec 27, 2017

no response on second delivery request

Good day, refer to the tracking no. EN944474976MY,
parcel accepted by 8 Dec 2017 and there's problem on delivery due to address issue
(why didn't clarify this issue with the sender on the spot while accepting the parcel ??) ,
thus requested second delivery with another address by Tue (12 Dec 2017) to request .
It mentioned will need 2 business days to proceed (i.e. 14 Dec 2017)
yet the status shown the item was sent back to the depart hub by 14 Dec 2017.
2nd time request for 2nd deliver by 15 Dec 2017, yet NO REPLY again
(is it your e-feedback form is open to public for fun ??) .
I appreciate your assistance to proceed the request of 2nd delivery to the new address.
We as the Malaysian who stationed oversea still choose to use your service for delivery,
can please concern our situation that we can't drop by to collect back the parcel ??
Thank you. Best regards.

no response on second delivery request

West Wong Send email
 
Dec 27, 2017

no response on second delivery request

Good day, refer to the tracking no. EN944474976MY, parcel accepted by 8 Dec 2017 and there's problem on delivery due to address issue (why didn't clarify this issue with the sender on the spot while accepting the parcel ??) , thus requested second delivery with another address by Tue (12 Dec 2017) to request . It mentioned will need 2 business days to proceed (i.e. 14 Dec 2017) yet the status shown the item was sent back to the depart hub by 14 Dec 2017. 2nd time request for 2nd deliver by 15 Dec 2017, yet NO REPLY again (is it your e-feedback form is open to public for fun ??) . I appreciate your assistance to proceed the request of 2nd delivery to the new address. We as the Malaysian who stationed oversea still choose to use your service for delivery, can please concern our situation that we can't drop by to collect back the parcel ?? Thank you. Best regards.

no response on second delivery request

haha628 Send email
 
Dec 23, 2017

4 days already!!!!!

my parcel havent reached my house,it has been 4days already,the track also did not update for 3 days

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