Post parcel 5 oct morning , last update status 5 oct midnight . Until now Idk what happen to my item , rosak, hilang or something else. Please update lah . I post barang tu bayar tau bukan free . And my costumer keep asking me . She need her item urgent

Poslaju salah hantar ke tempat yg lain
EP571533488MY

Venue : Cawangan serahan jinjang

The guy that deliver to my house is very rude when he called me. I told him i will check with my family member whether anyone is in the house. I told him my mum probably at home. So i called my mum and get back to him as my mum just reached home.

I asked him to pass to my mum as my mum was walking upstairs. I don't know he lost his nerve or what then he got angry and said I'm a liar. Through the phone i heard that he is being rude to my mum. I'm like what is wrong with you. I'm in the office. How I'm gonna knw whether anyone is home.

Please train your staff on how to communicate with customer. Basic manner is very important.

minta kerjasama pihak tuan/puan untuk cek barang saya . dari 4/10/18 lagi barang en route tu singapore tapi sampai ke harini belum arrived .

tracking EE054751436MY

SERVICE TERUK...KAMI PAKAI SERVICE ANDA BUKAN PAKAI DAUN KERING!!! PAKAI DUIT HASIL TITIK PELUH KAMI!!! KENAPA BUAT SERVICE BEGINI??? TOLONG PERBAIKI....BARANG LAMBAT SAMPAIIII!!!!

KEPADA PENGUSAHA POSLAJU...TOLONGLAH BUAT SERVICE ANDA DENGAN BAIK...PELANGGANLA PUNCA PENDAPATAN KORANG...KENAPA MESTI DELAY BARANG SEPATUTNYA SAMPAI HARI RABU YG DI HANTAR HARI ISNIN! OLEH KERANA KESILAPAN KAMU BARANG AKU KAMU MASUK DALAM KARUNG KENINGAU YG SEPATUTNYA KARUNG KE KUDAT!!! KENAPA KAMU BEGITU CUAI??? AKU PN ADA CUSTOMERS MCM KMU...SKARANG SAPA MAU GANTI RUGI CUSTOMERS MINTA REFUND??? PENGUSAHA POSLAJU??? TIDAK!!! MANA SELOGAN KAMU??? NI BUKAN SEKALI TAPI BANYAK KALI...KEPADA PENGGUNA LAIN PILIHAN DI TANGAN ANDA!!!

Item's status has been stuck at "Consignment dispatch out from Transit Office - Pos Laju Transit Office" for almost 1 week. Kindly take immediate action.

EG675437842MY

Why ask me collect my parcel at ezibox alam damai? At least send my parcel to ezibox at taman connaught!!!!!! My address did listed TAMAN CONNAUGHT RIGHT????!!!!!!!!!
ER547783114MY

X DAPAT BARANG SAMPAI HARINI , CHECK TRACKING ADA DI POSLAJU KULIM SEJAK 06/09/18 . BILA PEGI KAUNTER TANYA, DENGAN SENANGNYA JAWAB SYSTEM TAK UPDATE LAGI, NAK CARI SUSAH..
KALAU DAH TAU SUSAH NAK CARI BARANG, X RETI KA UPDATE CEPAT????
DAH SEMINGGU KOT , XKAN X DA STAFF NK UPDATE DLM SYSTEM? KA X BUAT KERJA? KA X RETI NK BUAT KERJA?
DOK PERAM BARANG ORANG LAMA2 BUAT APA TAH...

NI POSLAJU KA POSLOW...

PLEASE UPDATE ASAP.

TQ

TRACKING#ER548181597MY

Mana item saya? Sudah 3 hari tak update tracking, last update 8/9 dispatch out drpd KLIA Hub, takkan tak sampai2 lagi? Saya dah ke PO Johor Bahru dan Pasir Gudang, both PO kata item masih belum sampaiii? Dan yang peliknya, kenapa post ke KLIA Hub sedangkan sender pos drpd Muar? Kenapa mengambil masa begitu lama padahal pos dalam negeri jeee? Tolong deliver parcel saya secepat mungkin ASAP

EH895644380MY

Pada 8/9, item telah dipos drpd Muar dan saya check di tracking malam hari tersebut item dah dispatch out from transit office, KLIA Hub tapi hari ni 11/9 masih tiada update. Jadi di manakah item saya berada? Saya pegi PO Johor Bahru, mereka tak tahu item dah sampai atau belum, saya pegi PO Pasir Gudang mereka pon tak tahu? Yang saya pelik, kenapa perlu hantar ke Klia, sedangkan ini ialah penghantaran dalam negeri dan kenapa mengambil masa begitu lama? Tolong hantar barang saya ASAP

EP429251071MY

FE300812563MY.. Barang yg pos 7Sept 2018 dari Kota Damansara pun dah sampi.. kenapa yang ni lambat Betui.

Parcel saya EP429251071MY stuck di hub dari 4.9.2018.
Hari ni check masih tak gerak lagi.
Mohon pihak poslaju ambil tindakan segera dgn menghantar parcel kepada penerima dengan segera.
Saya pos pada 3.9.2018.
Biasanya poslaju ambil masa sehari atau 2 hari shj , tapi ni dah 4 hari. Pos dlm selangor shj takkn ambil masa selama 4 hari. Terima kasih

TOLONG UPDATE NUMBER TRACKING AKU! Peram dekat hub lama lama buat apa? Aku nk guna barang tu urgnt faham bahasa ke tak? Kalau tak reti nk update baik tak payah buat number tracking. Lembab!! Ed322372965my

EH784712863MY
barang masih stuck tmpt sma..apani poslaju sya nak cepatt laaaaaa!!!!!!

berkali-kali sya check track no masih lagi tmpt yg sma ..dah dua hari dah kot takkan masih lagi tempat yg sma..BARANG TU SAYA NAK CEPAT

LAMANYA BARANG 'PROCESS' DAH 5 HARI TUNGGU MASIH SAMA LAGI STATUS. JANGAN BAGI ALASAN BARANG BANYAK. KERJA KORANG, BUATLAH DGN BETUL. CUSTOMER BISING JANGAN TANYA KENAPA KALAU KERJA PUN MCM HARAM. SABAR KORANG JE KE KAMI NAK HADAP??? SABAR AKU MCM MANA?? BUKAN SAMSENG TAPI AGAK2 LAH KALAU KENA KAT SENDIRI BARU KORG TAHU. SANGKUT KAT HUB BARANG DARI TRG. DAH KENAPA SINGGAH SANA?? JANJI 1-3 HARI, NI DAH BERAPA HARI. BARANG URGENT. NAK PAKAI BUAT KERJA. AKU NAK SALAHKAN SIAPA LAGI?? JGN BUAT TAKTAHU JE.. DO SOMETHING TO MAKE YOUR SERVICE BETTER. ORG PAKAI SBB ORG PERCAYA.

ER534143109MY PLS CHECK, UPDATE AND DELIVER IT ASAP. TQ

I ordered item from Lazada Malaysia.The item was delivered by poslaju courier.Now my item was delivered to the wrong person and address.I check my lazada address and confirm that it have the right address.I received a SMS from the person that received my parcel.I called the person but he or she didn't even answer.I then go to poslaju sitiawan to get assistance.They just ask me to go to address given which is a shop to get my parcel.When I reach the shop,the shop was closed.I called the person but he or she didn't even answer the phone.Does Poslaju have such lousy customer service?Do they even check the name when they deliver the parcel?Not to mention when I showed the address on my phone to one of the poslaju sitiawan staff,she just took my phone and went inside and I waited for a long time...Is this how poslaju treat your customer?

i have not receive my item.. tracking no. cd333598338my
item is at kuching parcel hub for 4days now.. why is it so long to stuck there. and tracking status also not updated since on the 9th august 2018.. pls assist ...really dissapointed with poslaju service..

ER367566334MY

PLEASE UPDATE.
I CAN'T WAIT FOR YOUR PHONE CALL 24/7.

Parcel Tracking Number: EP487284600MY

The delivery person called me to attempt to deliver the parcel to my house, as the delivery person was lost for directions. I informed him to give my wife a while to come out as she need to put a scarf over her head, about a few minutes only. When she came out to look for him, no one was in sight.

She received a message from the website after about 5 minutes of searching for him. The message reads, the item could not be delivered and would need to go to PosLaju Johor Bharu to collect the item.


PosLaju Johor Bharu have numerous branches, yet the delivery guy did not even specify which branch he drop off my item.


I am very frustrated at the attitude of the delivery guy and his irresponsible way of handling my parcel.
I had to run several places before I manage to track my parcel.
I am giving this feedback so that they can improve the service standards and give assurance to the customers.

Assalammualaikum and good afternoon.
Saya ingin tahu mengapa barang saya hantar ke office kapar sedangkan alamat penghantaran saya ke kuala selangor?
Penjual barang kata barang telah ditulis dalam alamat yang betul.
Ini tracking no barang saya : RX726914027CN
Saya minta jasa baik poslaju untuk tracing keberadaan barang saya untuk double confirmation dan hantar barang saya ke alamat yang betul.
Saya lampirkan bersama gambar alamat betul yang dinyatakan tadi.

Tracking numbers: EN222524671MY

I order barang I on 16th July from official Body Shop suppliers, and I expected a smooth transitions. Since it was on Lazada, they stated fhe estimate duration of when my items will be dispatched to me. It stated there that i should be receiving my items on between 20-22th of July and today already is 25th. I contacted the Body Shop page itself regarding this issue because I paid for the item. Kalau tak bayar lg, tak kisah. Ni semua dah settle.

But, when I checked my item yesterday, it said it couldn't be detected like serious ah. Tried it again hours later, and it seems like my items was stuck at the delivery facility since 20th of July. Sampai selarang. Lahai, kau nak simpan barang orang buat harta pusaka kau ke post laju? Please, fix this problem before I get down at the office myself.

On 10th Jul 2018, I did my payment from " XXst stret", and On 13th Jul, I received this msg that my parcel had been delivered to " Bagan" where my address is Sri Petaling. I have been email -ing to the se" XX st Stret" and poslaju ( since poslaju 1300 is busy every single second), but no word from poslaju at all.
My parcel tracking number :

EN940636832MY

Please ! I just wish to know what can i do to get my parcel .@

Poslaju please lah buat kerja cepat sikit! Barang i still tk gerak2 ni, Bila trace still dkt parcel hub lah apa lah. I. tgu since 17 tp until now tk dapat apa ni!!

Tracking number : EH560650829MY