Sears has stolen my money and I seem to have no recourse. I have now spent hours of my life on the phone trying to get my money back and I have gotten nowhere. The only thing I can think of to do now is get a lawyer and sue not only for the price of the mattress but for my time and for the legal fees involved...

never to use bleach! My Sears Kenmore Elite washer is rusting out around the bleach dispenser area! What can be done to fix this problem! I purchased my waher and dryer Sept 2012. Less than 5 years old and rusting out!...

never to use bleach! My Sears Kenmore Elite washer is rusting out around the bleach dispenser area! What can be done to fix this problem! I purchased my washer and dryer Sept 2012. Less than 5 years old and rusting out!...

sears home warrenty has not delivered or installed my stove. I have been without a stove for 3 months now. ther are always excuses but no action. I will never recommend this home warrenty to anyone...

Sears Parts Store at 7353 NW Loop 410 San Antonio, Texas. I had called the store (210) 523-3469 repeatedly over a week looking for parts for my refrigerator and riding mower. Not once was the call answered. The phone would ring until disconnected and a following call would get a busy signal. When I visited the store I was told they don't have to answer the phone...

treatment received by SEARSHOMESERVICES. I have always purchased my appliances from SEARS and have great service in the past. Well a shift has occurred, recently my refrigerator stopped working properly on 07/06/17 and I have been getting the run around every since. I reached out to my local Sears department store and was given a contact number to have my refrigerator serviced...

Same response from Sears appliance department and on line chat people. It is clear from what I am seeing there is a major defect with this refrigerator and Sears continues to sell them and take no responsibility. A month without a refrigerator no ice in an Arizona summer...

I purchased a Sears Home Warranty on or about 7/18/2017. The representative who sold me the warranty told me If any covered item in the warranty was to break down they would send a service person within 24 hours to address the problem. about two weeks ago we came home from being out all day to find our Air Conditioner had stopped working and the temperature in the house was higher than it should be...

White I called Sears to determine if I needed to buy additional accessories or a kit for the installation. The Sears representative answered that nothing else was necessary. That was the first lie. He promised that if I bought over the phone, then a free hook up/installation would be included as a part of this order...

White I called Sears to determine if I needed to buy additional accessories or a kit for the installation. The Sears representative answered that nothing else was necessary. That was the first lie. He promised that if I bought over the phone, then a free hook up/installation would be included as a part of this order...

on by an employee of Sears to my dismay no resolution no appliance no gift now a month after case closed there I no issue but oh there is if it weren't for an employee assuring me I was ok I would of never allowed the driver to take the washer back instead I'm without my gift from my uncle witch now is over seas diployed to another country for 6 month to ayear I have no way of contacting him but Sears on the other hand has not taken responsibility for there actions and I will do everything...

com Sears Master Protection Agreement #145803522600004...

Bought a samsung dishwasher from sears. It has never worked . Have had 6 service calls , still does not work . Sears will not replace or refund our money...

was purchased from Sears. The problem with this washer is rust inside the machine. I have had problems with washer since it was purchased and I have tried to work with Sears to resolve the problems but it seems no one wants to take the time to investigate the problem. When I check further, there is also corrosion on the dryer...

was purchased from Sears. The problem with this washer is rust inside the machine. I have had problems with washer since it was purchased and I have tried to work with Sears to resolve the problems but it seems no one wants to take the time to investigate the problem. When I check further, there is also corrosion on the dryer...

closed sears charge and will NEVER shop there again!!!...

wont buy from sears no more or whirlpool,kenmore. very disappointed. (79573153610 model) paula b...

I bought a shed from sears online outlet store on june 6th. I was supposed to recieve a call from sears when my product was ready for pickup. I never got that call. After 2 weeks i called the store that i was supposed to pick up the shed from and they first apologized they never called for me to pick up the shed, then i was told that i already picked up the shed, and then i was told that it was still in transit...

for 2 weeks because sears repair man stated the part will take at least 9 days to be delivered. I was also informed by the repair man that this is an ongoing problem with my make and model of refrigerator, This is RIDICULOUS!!! My Refrigerator should last a lot longer than 2 years and I should not have to pay for repairs and their defective and poorly made product...

first time buying thru Sears and I'm sure it will be my last, so I was supposed to received my order on November 4th and I didn't so I call customer service which by the way every single representative was from out of U. S. A they hardly know what's going on. I end up talking to 3 different representative and they all told me different things I'm so pissed because they still didn't solved my issue I'm still thinking where is my order? I used my free cash points and now they might end up giving a refund but what will happen with my free cash points? I was also told that I was going to receive a email from Sears in about 2 hours and I didn't receive any emails from Sears...

Sears tells me the same thing each time. This is very annoying. One day I stayed home the whole day waiting on the technician, but no one showed up. Received a call that night I had to call and reschedule. I do not have time for this...

I have used Sears products for years, in fact we used to call our utility room the Kenmore Room. I will NEVER buy another Sears product again. This washer is a few years old, five at most, and the bleach dispenser is totally rusted out. I first noticed when I began to see rust spots on my laundry...

inside out, I hope that Sears is making good on its repairs. I hope to hear from someone from Sears to remedy this situation...

The first Sears technician that came out replaced a fuse of course he had to go out to his truck to get the fuse 10 minutes later he comes back in my house smelling of cigarette smoke. My microwave then only work for a couple of days and it proceeded to go out again . I call Sears again set up a appointment for a technician to come out the same technician came out and told me it was a different fuse now he said this fuse on the right hand side is determined something to do with it getting hot and if I was boiling hot things underneath it which I explained to him I don't even use that side of my stove...

dryer was delivered by sears eight years ago and no problem what a waste of my time...