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POS MALAYSIA

Malaysia

Consumer complaints and reviews about POS MALAYSIA

Chen Siang Yam Send email
 
Mar 29, 2018

not yet receive parcel

home address:NO.317K,BATU 18 3/4,JALAN ALOR STAR,GUAR CHEMPEDAK, Guar Chempedak, 08800, Kedah.
tracking number:ER172283984MY

pls!!! i have been waiting for the Post Laju officer to deliver my parcel to my premise for a long time already since 21 March 2018. pls!!! send to me the parcel as fast as possible from now!!! thank you.

not yet receive parcel

Jannahrahmannnn Send email
 
Mar 29, 2018

Poslaju tak update number tracking

Poslaju tak update number tracking, customer saya sendiri sgt susah untuk tahu dimana barang saya berada. Sangat teruk!!!!!! Barang last berada di klia hub. Sangat2 teruk! Selepastu tiada tracking yg dijumpqi
Yaralee Send email
 
Mar 24, 2018

PLEASE REPOST MY PARCEL

Please repost my parcel back to miri. I dah tried call lebih 30kali itu pun kena call balik2 cos line sentiasa busy and i pigi poslaju office untuk poslaju hantar balik postage i. Kata nak hantar balik2 tapi sampai ni tak ada. Since 20th FEB!!!! Jangan lah menyusahkan orang, kita dah bayar itu ini tapi parcel lama nak hantar balik. TOLONG HANTAR SECEPAT MUNGKIN! OR NAK TUNGGU KENA VIRAL!

THANKYOU!
complaint_girl Send email
 
Mar 20, 2018

SERVICE TOO SLOW

"Slowpos", lewat sangat parcel saya nak sampai dari 14/03 sampai sekarang 20/03 still not deliver.. memalukan..

SERVICE TOO SLOW

hermit501 Send email
 
Mar 19, 2018

Never call before deliver, never call if have issue to deliver

Why didn't call me if you not able to access the lift? I was in my house all the time.
So just simply put the notice inside my letter box and ask me collect myself???
Do you know that the letter is important?
Because of your stupid irresponsible service give me alot of troubles.
And worst the court hearing is 6 March and you only send it to me on 5 March??!!

I have to go down to Putrajaya again to redo all the things and have to pay again.
Are you going to compensate me for my time and expenses??!!

Never call before deliver, never call if have issue to deliver Never call before deliver, never call if have issue to deliver

mroey Send email
 
Mar 19, 2018

Slow update & worst customer services

Item keep dispatched out but not delivered to delivery facility. The tracking status also updated really slow, i don't even know what happen to my parcel now. Call the customer service nobody pick up the phone. Then, I call directly to Pos Laju Johor Bahru nobody pick up the phone either! The 3 phone number only two is working and one always line in busy. Call the other it's available but no one pick up the phone! Call several times it's become busy then, what, don't dare to pick up the phone? Or not doing your job?
Linnnndddaaa Send email
 
Mar 19, 2018

Barang terlalu lama di Transit Office

Hello, tolong hantar barang saya secepat mungkin, i hv waiting for it since last week, ER210652228MY this is my tracking number, please send it ASAP. I HOPE YOU CAN MAKE IT AS YOUR NAME "POSLAJU". DO NOT BE "SLOWPOS" TQ
sasakejr Send email
 
Mar 16, 2018

Tracking Not Updated

Tracking numbers from overseas are updated from time to time, but when it reached Malaysia, totally not updated. My first Missing Parcels was in Nov 2017, when i called, they checked the update and says "Departed to Malaysia" means not yet arrived, it vanished in Hong Kong. Later i have more than 10 parcels (luckily arrived safely), but when i checked, all updates stops at "Departed to Malaysia" (from overseas), but it arrived.

Lately in Jan 18, i have another 4 parcels with last update statement above, then it never arrives until now. I assume they are lost again. (Now is Mar 18).

I believe nowadays Pos Malaysia are getting lazier (or due to whatever policy) and more missing parcels are coming.
Andyau Send email
 
Mar 16, 2018

Lousy irresponsible poslaju

Already 3 months no feedback or reply from poslaju. Called many times and emailed but no reply regarding my lost parcel. Filled up form for compensation and till now still no reply. Besok. Lusa. Attitude.
No responsibility towards the customer. Customer service is totally the worst of any industry.
My parcel EH685668267MY
Poslaju . don't treat your customers for fools!!!
We pay u money to do your job .
You are nothing without your customers.
Start doing your job!!!
joharies Send email
 
Mar 16, 2018

Parcel Lambat Sampai

Consignment number : En986751825my

Takkan lah dari Brickfields nak ke wangsa maju pun nak naik kapal terbang juga kot nak hantar parcel kecil. Duk pending item processed at poslaju parcel hub x bergerak. Kalau pun x mampu/x ada kuderat nak hantar, call suruh datang ambil pun insyallah boleh juga datang daripada di pendam/simpan kat situ. Barang tu x berjalan sendiri yew abang2 poslaju. Tolonglah ikhlas buat kerja. Penat nak terkejar2 tiap kali masalah mcm ni.

Parcel Lambat Sampai

rahman00 Send email
 
Mar 15, 2018

barang lambat sampai

pos laju ni sila tukar nama .. pos lambat atau pos malas .. brang masi stuck d parcel hub dri minggu lalu .. cd335657524my ni tracking.. barang sangat penting.. bukan murah2 kmi bayar

barang lambat sampai

fazly Send email
 
Mar 13, 2018

not yet receive my parcel

my parcel stucked at poslaju cheras. please do your job poslaju. we PAID for this. my tracking number: ER210018939MY
fazly Send email
 
Mar 13, 2018

pos laju workers intentionally slow down this delivery process

Why do my parcel stucked at poslaju cheras since yesterday. The status in the track-trace never change. WHAT THE HELL? we PAID for this, this is NOT FREE.
Genting Autowheel Centre Tawau Send email
 
Mar 13, 2018

WHERE IS MY PARCEL

barang kirim sejak tanggal 10 march lagi sampai sekarang tiada sampai lgi.. call pos tawau seharian pun susah nak pick up.. ptg bru nak pick up, tuh pun mereka cakap barang sudah kirim dan kemungkinan mereka suruh penerima dtg ambil parcel ke pejabat, sedangkan sudah bagi alamat penuh dan bayaran pun mahal twu ke kk ja pun.. lepastu mereka suruh lagi call pos kk utk kepastian.. call beratus kali pun tiada siapa2 pick up phone.. mgkin tidur kali semua pekerja post ne kn?? mkn gaji buta sahaja!!! check dlm system pun tiada update.. tolong check parcel saya EH740825875MY document ne SANGAT PENTING !!!
Muhammad Aswad Bin Abd Razak Send email
 
Mar 9, 2018

Apa dia buat lama sangat kat Paracel Hub

kenapa barang saya dari pukul 4 pagi semalam sampai sekarang masih terpacak kat Paracel Hub...Dulu barang sebelum nie ada juga singgah situ kejap lepas tue cepat dispatch out ke lokasi seterusnya... Kali nie barang yang nak di hantar ke rumah saya masih terpacak kt Paracel Hub...

Apa dia buat lama sangat kat Paracel Hub

tris Send email
 
Mar 9, 2018

where is my parcel?

please check on this tracking number LE169306875MY. the status shows it have been delivered mdrop but there is nothing in my mailbox and the item is not at pos laju?? can you plese tell me where is my parcel??? i will fetch it myself!!!!!!
Jie Yin Send email
 
Mar 8, 2018

Not yet received parcel

I still not received my parcel yet ( EH686895676MY ) kindly please help me to check and arrange to send me my address tq
ralph84 Send email
 
Mar 8, 2018

Barang terlalu lama proses di Pos Laju Transit Office (KLIA Hub)

Barang yang dihantar ke Ecart Services Malaysia Sdn. Bhd.(Returns Department) masih berada di Pos Laju Transit Office (KLIA Hub) sejak 28 Nov 2017 sehingga kini (8.3.18). Saya mohon dengan kerjasama pihak Pos Laju mengemaskini proses penghantaran tersebut ke alamat penerima secepat mungkin. Tracking Number: EM772382095MY

Barang terlalu lama proses di Pos Laju Transit Office (KLIA Hub)

wanati866 Send email
 
Mar 8, 2018

LONG DELIVERY TIME

Please follow up, Thank You

Issues:Late Delivery.Consignment dispatch out from Transit Office Pos Laju Butterworth on 02 Mar 2018, 08:05:10 AM​.Untill today 7/3/2018 consignment status still the same.After almost 6 days consignment dispatched out from Pos laju Butterworth,still did not receive the parcel while Butterworth & Georgetown is very nearby.Hopefully please take action A.S.A.P.TQ

Tracking number:ER147403963MY

Name:MOHAMAD IZWAN BIN MISBAH
Delivery Address:TM POINT JLN BURMAH,JALAN BURMAH 10050 GEORGETOWN,PENANG

Contact number:0164840201

Afrina Send email
 
Mar 8, 2018

Barang sangkut at ECBC

Kalau barang at ECBC tu ambik mase berapa hari?
Afrina Send email
 
Mar 8, 2018

ECBC

Kalau barang at ECBC tu ambik mase berapa hari?
Feon Lee Yu Li Send email
 
Mar 8, 2018

Post man is a freaking liar

ER170791207MY
Hello , ini parcel yang postman janji akan redeliver MINGGU LEPAS . Sampai sekarang tak sampai-sampai , ape notice pun tak ade . Angkat nombor IC orang , tanye name , Lepas tu ape pun tak ade . Boleh tanya bilakah poslaju akan redeliver untuk saye ? Phone pejabat pun tak angkat angkat . SUDAH SATU MINGGU . Lagi lucu , ingat orang yang tinggal kat Condo nak sentiasa duduk kat depan tingkap tunggu hang ke ? Reminder call hanye 2 minute saje sudah lari , hang ingat orang 24-7 ade handphone kat tangan ? Situ ade pondok guard house la , bagi la saje kat guard , courier lain buat cam tu ! Call , janji kan redeliver , sampai sekarang ape pun tak ade , call pun tak ade . Nak call untuk tanye fon tak angkat . POSTMAN LIAR , POST OFFICE WORKER NOT DOING JOB . Better just close this branch .
kmlzam Send email
 
Mar 1, 2018

2 PARCEL TAK SAMPAI! 2 PARCEL!

Aku sumpah frust dengan pos laju ni. 2 parcel tak sampai sampai. Satu parcel (EN963485702MY) dah berapa hari dah kat poslaju puchong, satu lagi parcel (ER147119986MY) tiba tiba sesat sampai brickfields even alamat dah terang terang kat puchong. Mengecewakan! dah berapa kali call carelime tapi tak angkat angkat! baik tak payah buat careline. Tolong la, orang dah cuba nak support local courier, tapi servis sangat sangat teruk. buat orang tertunggu macam bodoh. Kalau tak bayar takpe, ni bayar! so kami ada hak! tolong ambil tindakan!
Asrafmuhamad123 Send email
 
Feb 27, 2018

MIGHT WEALTH RESOURCES

BARANG DAH MASUK SEBULAN X SAMPAI LAGI,


ER134545163MY.....SAMPAI HAFAL NUMBER TRACKING
Asrafmuhamad123 Send email
 
Feb 27, 2018

POSLAJU

PLEASE HELP!!!!!!!!

TRACKING NUMBER IS ER134545163MY

"DAH MASUK SEBULAN BARANG TAK SAMPAI2 LAGI''

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