moranikhan7 Send email
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Jun 20, 2016
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felling unsecured
dear sir,
my name is zohaib Hasan kifayat Hussain khan
0594413766 it's my sim number. today i contact to zain help line before one day I lost my sim kindly close it.
I shocked when he informed me that today this is transfer to a person which name is mumtaz ali.
how can he transfer with out original Iqama and finger print.
sorry sir i am felling un secure because there are many apps which were registered with my number such as imo, line, Facebook, , what's aap.
its also creating me a tension because my family pictures and videos I shared through these apps.
Sir please resolve it as soon as possible I am in tension and waiting for your kind response.
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Elvega124 Send email
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Jun 17, 2016
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Not allowed to call
Salam,
My sim are not allowed to call even though i already done my finger printing.
Kindly help me regerding this matter.
Thank you..
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Saqabali64 Send email
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Jun 13, 2016
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i want to deactivate extra services on my number
Everyday 3 or 4 riyal charge automatically in my sim plz tell me how i deactivate.my number 0590120859
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Shahzaib Send email
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Jun 8, 2016
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DNS Server error
Dear sir,
I am having DNS SERVER error from Tuesday morning.
kindly resolve the issue.
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Abdulrahman Mofar Send email
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May 20, 2016
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My mobile giving text message alarm even without message
Please be inform that Mobile No. 0590540462 keep on giving message alarm even though there is no message, Kindly investigate and give me feedback on my Email address [email protected]
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Abdulrahman Mofar Send email
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May 20, 2016
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Mobile Zain Sim Card eating load even not use
My name is Abdulrahman Mofar and my Zain Mobile No. 0590540462 , my Sim Card eating my load even not being used, kindly investigate and give me feedback on my Email Address; [email protected]
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tameem Send email
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May 19, 2016
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network
Sir in Abhur Jeddah there is network problem, when I'm selecting 4G or 3G network there is showing 2G signal I change my handset, restart handset, insert sim 2-3 times and this problem facing approx 350-400 peoples and signal points are very week showing 2 or 1 signal points. When using facebook, youtube and whatsapp videos searching only. Plz do the needful ASAP.
My contact number : 0508780748.
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dhruba sanjel Send email
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May 9, 2016
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sir I need new number
sir I need new number and my old number is I have no take my frand my iqama all sim card blocked need sir..
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Erwing1973 Send email
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May 3, 2016
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Extortion & Fraud
Dear Sir,
Greetings!
I received a call from this mobile number - 059 7479828 he said his name is Ali Abdullah and working in ZAIN Telecom Co.
saying that i won 200,000 SR in the ZAIN raffle promo and he will transfer the money under my name and iqama number. To claim this prize i need to buy 5 Zain recharge card worth 100, 2 recharge card with 300 load and give to him, so that they can release the prize. he knows all information in my mobile number like my full name and iqama number. it is very alarming that i only make the basma registration to this number only last Saturday April 30,2016.
kindly please check and investigate this matter monitor there illegal activities. Because they destroy the good image of you company. the mobile number is ( 059 7479828).
hoping for your immediate action regarding this matter.
Thanks & Regards
Erwin G. Gutierrez
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Faiz Ahmed Send email
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Apr 29, 2016
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call bearing
my sim is corporate sim and have main amount also loaded even thought call bearing activated kindly make it activate normally as the sim is meant for maintenance department of our customers emergency call have to attend jazakallah
my phone no. 0593353355
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Majid Khan Send email
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Apr 20, 2016
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No Internet Connection or Slow Connection
Greeting,
We are facing last five days slow internet connection or no internet connection. We it was working very good. We are using zain connection more than 450 users in Aramco Camp, Khurays, Riyadh.
Our Location Status please see the below
Location Details
Longitude : 25.05' 13.9" (North)
Latitude : 48.02' 47.0" (East)
Kindly fix issue the issue.
Thanks & Warm Regards,
Majid Khan
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Asad Khan Send email
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Apr 13, 2016
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Deactivation of diet and nutrition services
Sir on my number diet and nutritional services has been activated please deactivate this from my number 0580644762, thanks
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Rajeesh Send email
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Apr 12, 2016
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I miss the sim and mobile
Idont know who is using the number 97699186 so please block this number
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SELVAN Send email
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Apr 11, 2016
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DEACTIVTION
Dear zain customer care,my NAIN Number is 0583391903
please deactivate the zain sim cards in my iqama no : 2321287852
831034908337
831034908339
831035280004
831035280005
831035510885
831035510886
831035836748
831035836749
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Abdulbt Send email
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Apr 1, 2016
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Request for Refund
I activated zain 10 GB internet pakage of 110 SR after that i got messages successfully activated pakage enjoy the service and in that only it was opt-out C10GB to 959 i was not knowing to check internet balance. So i thought i was messages to check balance so i send messages to 959 as ‘C 10GB ' they didn't ask any conformation messages and cancled my pakage without any information. And i call them they said i thought C means check 10GB by mistake i did that but they told me again i have to recharge the balance to reactivate the net pakage. I think this is not the correct way to deactivate the pakage without any conformation. I request to change this process and to reactivate my pakage.
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zeeshanabbasi Send email
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Feb 20, 2016
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zain sim
My sim num0599393668regstr another person iqama i can change in my iqama plz hlp me
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vaithiyanathan Send email
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Feb 13, 2016
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SIM CARD DEACTIVETION ON PREPAID
Dear Sir,
regarding thsi is under my iqama have two mobile number already date expire.but now i want deactive this two number
please below see the my iqama and mobile number
1.0592969644
2.0599037515
Regard's
Vaithiyanthan
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Jijomjose Send email
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Feb 9, 2016
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Internet slow speed
very dead speed zain 4g lte mobil wifi
I have 4g Lte WiFi,I couldn't use in my home because I have to go another location out of my area.I informed to customers care but didt take action.more than 20times call to customers care but never mind my problem.
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shama_muhammad5622 Send email
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Feb 5, 2016
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i lost my zain internet sim
Today i bought a new zain sim but i lost it
Now i need to deactivat that sim
I attach its jacket pictur
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Shafiq Send email
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Jan 19, 2016
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complaint against illegal sim cards regisred under my iqama
Actually i have only one Zain prepaid SIM, which i registered myself, under my iqama number,2347999746 but now i came to know that 9 other SIMS (unknown persons) is also is showing registration under my iqama number. I don`t know who is using it, but i need to block it. here the list ofthose numbers which i need to block now 590363046;593308024;593790289;596082502;596232862;598084370;598720058;599020621;599653418;
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Imayath Send email
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Jan 17, 2016
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My internet is very slow
Dear Sir,
I have buyed a 4g unlimited zain sim on Jan 6th 2016 for 350 sar for 3 months, in the beginning i had a very good speed internet connection and it was only for a week there was a good connection later on it started giving me a trouble. It doesn't even open a video of 3 minute and it is very slow and i was not a user of zain frequently and i need my money paid get worth so please help me sorting out the problem.
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zehra Send email
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Jan 3, 2016
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call from Unknown number
I am always getting missed call from unknown number +79546920900
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Naseem Send email
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Dec 29, 2015
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Unknown no calls
Dear Sir,
I am receiving many calls from some unknown nos like starting from +93 XXXXXXX with different nos. I do not know who are these any why are disturbing me. Please lock all the calls comming from +93xxxxxxxxx.
Thanks,
+93774118640, +93776636819, +93776636719, +795113747
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youthman Send email
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Nov 29, 2015
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invalid SIM
last month I went to overseas,so I swich off my SIM card ,but when I come back to Iraq ,my SIM card can not be used, When I install the SIM card ,my phone desk present SIM failure,I don't know why ,Please help me sir ,my SIM card number is 07811691671,Thank you very very much.
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aruntaste Send email
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Nov 26, 2015
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i cant make outgoing calls
my no is 0598662696.i have balance upto 11 SAR but i cant able to make outgoing calls wat to do.
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