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ZAIN

Saudi Arabia

Consumer complaints and reviews about ZAIN

safkat Send email
 
Feb 15, 2015

de-activeted all SIM NO. om my iqama.

Dear sir,

I Have doubt that someone miss used my iqama no 2349509675 so please give me full information. how many sim no. Activeted on my iqama.




Thanks and regards.

Email id- [email protected]
dileep1 Send email
 
Feb 14, 2015

Registration

Dear Sir,

I have a new zain internet sim card. But it is not registered under my iqama no. the problem is now I cant use this sim without valid registration. So kindly help me to register the sim card with my Iqama no.

Regards
zaid Send email
 
Feb 7, 2015

miss used my iqama id by the shopkeeper

Dear sir I had buy before 5 months some 0596806476 zain sim card from
Mobile market on my id and shopkeeper him self activate
Sim on my id 2337805275, after some time I checked on my id how many sim activated
I got sms more then 11 sim card is already activated so I request you sir plz deactivated
All this no. And plz keep only 0596806476 this no.

Thanks & regards
Zahir vali
Usman453 Send email
 
Feb 1, 2015

Replace my Iphone 6 plus

Dear sir,

I do had problem with you Dammam Cornish branch. I bought Iphone 6 plus 64GB sliver color just few days back with in two days i was facing problem which was half screen (Display) was showing me black. Then i visited Zain branch for complaint to replace. today almost week is over but no one is replying me properly. i visited again they are saying agent is on vacation.
kindly advise me what to do and how i can reach them to solve my issue.

Mohammad Usman Mohsin.
Mobile # +966-565594882.
Email. [email protected]
bien2222 Send email
 
Jan 15, 2015

forgot my id#

Salam. I forgot the iqama# or id# for my zain internet sim. I cannot recharge it. Pls reply @[email protected]
[email protected] Send email
 
Jan 14, 2015

Phone call about 200,000 SAR Lottery.

Today 14/1/2015 at around 12:14 pm I have had repeated phone calls from this mobile number #0582257987 saying that you are luckiest one that your phone cell sim card got lottery promising a potential 200,000 SAR. So he asked to me about my IQama number and I have provided him my iqama number by mistake so at this juncture I would like to make a online written complaint about the above given fraudulent number in order to avoid inconvenience towards my security.
I was told not to tell anyone about the lottery and that sim card would be locked if I did so, " The caller sounded very convincing at the begining, but I became suspicious after I have given my IQAMA number by mistake.

I directly request to Zain communications that please take necessary action about the above cited phone number and furnish to me a acknowledgement copy of this complaint with your stamp & seal.

Thanks in advance your kind support.

Warm Regards,
Mohammed Obaid Ahmed
Jeddah K.S.A.
jbderla Send email
 
Dec 16, 2014

Deactivate numbers registered on my iqama

Deactivate numbers registered on my iqama
Dear Zain Officers,

Last week i buy a new Zain sim card, because i was encourage by my friend to use Zain and the good service you are offering,..
Later on when i check my iqama number 2361482470, i have found out that a lot of ZAIN numbers and ZAIN internet sim numbers had been registered to my iqama. i already went to two Zain offices with these complain here but i fail to find help for them..
i am afraid that those numbers will give problem to me during my stay here in SAUDI ARABIA as contract worker,
Please do an immediate action for this..i hope to find favor to whoever attend to this message.
my email address- [email protected]

thank you very much,

JOHN
jbderla Send email
 
Dec 16, 2014

Deactivate numbers registered on my iqama

Dear Zain Officers,

Last week i buy a new Zain sim card, because i was encourage by my friend to use Zain and the good service you are offering,..
Later on when i check my iqama number 2361482470, i have found out that a lot of ZAIN numbers and ZAIN internet sim numbers had been registered to my iqama.
i am afraid that those numbers will give problem to me during my stay here in SAUDI ARABIA as contract worker,
Please do an immediate action for this..i hope to find favor to whoever attend to this message.
my email address- [email protected]

thank you very much,

JOHN
zeeshan shaikh Send email
 
Sep 24, 2014

sim card registration failed

sir my sim caed registration failed I am coming for haj plz my number is 0599652053 &my ahkama number is 2317657753 plz help me out as fast as possible
romeo36 Send email
 
Sep 13, 2014

update my new iquama no. to my old zain no.

Gud pm sir,,i have a old zain sim card no.0593615317 that register in my old iquama no. 2262557792 can i register my old zain no. to my new iquama no.2366894257 pls. help me coz i dont like to change my zain no. thankyou.....
amerums Send email
 
Aug 30, 2014

zain fraud/illegal post paid lines

I have noticed illegal zain post paid lines on my ID 2344440066, which is showing on SABB account. I have never taken any zain post paid service. I request to kindly delete these illegal/fraud lines from my ID...
ray Send email
 
Aug 5, 2014

ZAIN POSTPAID NOT MINE BUT REGISTERED IN MY SABB ACCOUNT

When I check my bills payment under SABB there is a ZAIN POSTPAID ACCOUNT - 0591625510. This is not my account so please remove this. I already called SABB but they cannot remove this they advise me to call ZAIN since ZAIN can remove this.
sivaprakasam Send email
 
Aug 1, 2014

Deactivation of Zain Postpaid Number(illegally registered under my Iqama)

Dear Sir,

I am not using Zain SIM card .But there are 10 zain post paid number are appearing under my Iqama no and same appaering in the bank account.I had made a complaint to SABB but there are telling contact zain customer care.I had send mail thrice but there is no single response over it.Please deactivate the following subscriber numbers as they are illegally registered under my iqama number:

Sl No Card details Mobile no Status
1 Zain - Postpaid 592688253 InActive
2 Zain - Postpaid 592688271 InActive
3 Zain - Postpaid 592688103 InActive
4 Zain - Postpaid 592688102 InActive
5 Zain - Postpaid 592688138 InActive
6 Zain - Postpaid 592688767 InActive
7 Zain - Postpaid 592688921 InActive
8 Zain - Postpaid 592688469 InActive
9 Zain - Postpaid 592689060 InActive
10 Zain - Postpaid 592689035 InActive

Regards
Siva
baijublaze Send email
 
Jul 7, 2014

zain disconnected

today my zain sim disconnected.i can renew that connection???
qazi_rehan Send email
 
Jul 1, 2014

double verification of id

Please help me , why my id is not accepted and the help line documents that I have to visit the office of zain again. Why???
qazi_rehan Send email
 
Jul 1, 2014

iqama update

I am already a zain user, my cell number is 0592331882. Now I have purchased a mifi from zain and it is not recognising my iqama id. Please reply me the solution.
zohaib Send email
 
May 20, 2014

deactivate this numbers

Salam o alykum sir i want this number 0590479806' 0596131824' 0597466677 i want deactivate sir my iqama id is 2298727369 plz
Galaxy Send email
 
May 18, 2014

Iqama number lost

Sir
My zain internet sim iqama number is lost could you have help me my sim details are given below
Zain Number 0831031031073930
ICCID 8996604211665899575
Kit Code 00479256788
Please kindly send my id number as soon as possible
nplittaua Send email
 
Apr 9, 2014

deactivation of service

Dear Sir:

Please deactivate the following subscriber numbers as they are illegally registered under my iqama number:
1. Zain - Postpaid 831030562334 InActive 0.00
2. Zain - Postpaid 831030562324 InActive 0.00
3. Zain - Postpaid 831030562337 InActive 0.00
4. Zain - Postpaid 831030562323 InActive 0.00
5. Zain - Postpaid 831030562330 InActive 0.00
6. Zain - Postpaid 831030562332 InActive 0.00
7. Zain - Postpaid 831030562340 InActive 0.00
8. Zain - Postpaid 831030562328 InActive 0.00
9. Zain - Postpaid 831030562331 InActive 0.00
10.Zain - Postpaid 831030562336 InActive 0.00

Thanks,
Nelson
vamshi Send email
 
Mar 8, 2014

hi

Hi sir

I am name is sharuk
I'm leaving in riyadh

My zain Internet sim card iqama number I forget
Please help me
This is my number
831032290332
Iccid:8996604211674349034

Kit cod: 00476673734

Please help me
Sir
This is my mail id
[email protected]
sham143 Send email
 
Feb 18, 2014

signal problem

Sir I m living nearby tabuk at Sharma road there's too much signal problem of zain that's why I'm too hurt can you help us with making signals powerful
jahangir Send email
 
Jan 11, 2014

got my mobil

luckly i got my mobil one good man Mr Noor UL iSLAM CALL FROM MY MOBIL
THANKS YOU VERY MUCH MR. NOOR UL ISLAM
jahangir Send email
 
Jan 11, 2014

deactivation of mobil sim

yesterday i am in jubail for a visit with my friend during juma prayer my mobil lost after finished prayer i cheked with other mobil auto massage reicived mobil is off
please deactivate sim register on this IQAMA no 2314605540
suresh naidu Send email
 
Jan 7, 2014

Deactivation of service

Dear sir please deactivate any Sim card registered on iqama number 2308427497
Fakrudheen Send email
 
Mar 24, 2013

Terminate post paid line

I want to cancel (terminate) the post paid line (0583323933). I visited your office FOUR times (Jeddah Palastine-Sitteen corner branch)
Each time they told me that it will cancel within 24 hours, but until now, it is not stopped.
All of the employees there are useless. They don't know how to use your system. Any way, Please deactivate my SIM as soon as possible.

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